IT Support Services

Assets

Services we offer

Support Phone

Help Desk Support

Providing technical assistance via email, or chat to troubleshoot hardware, software, and network issues.

Install

Hardware and Software Installation

Assisting with the setup and configuration of computer hardware, operating systems, software applications, and updates.

Why

Troubleshooting and Problem Resolution

Identifying and resolving technical issues related to computers, networks, and software applications.

Network

Network Setup and Administration

Providing technical assistance via email, or chat to troubleshoot hardware, software, and network issues.

Settings

System Maintenance and Upgrades

Assisting with the setup and configuration of computer hardware, operating systems, software applications, and updates.

Backup

Data Backup and Recovery (Additional cost)

Identifying and resolving technical issues related to computers, networks, and software applications.

Security

Security Management

Implementing security measures such as firewalls, antivirus software, and intrusion detection systems to protect systems and data.

Devices

IT Asset Management

Tracking and managing inventory, procurement, and disposal of IT assets, including computers, peripherals, and software licenses.

Support

Remote Support

Providing remote assistance and troubleshooting to users or systems located at different locations.

Handshake

IT Consulting and Advisory Services

Offering expert advice, strategic planning, and recommendations for technology solutions, system architecture, and digital transformation initiatives.

Management

IT Project Management

Managing and overseeing IT projects, including system upgrades, software implementations, and network installations.

Group

Vendor Management

Coordinating relationships with technology vendors to ensure timely support, maintenance, and procurement of IT products and services.

Pricing

IT Support

£50.00 + VAT
per workstation per month

Consultation
£100.00 + VAT

Data Backup

£0.20 + VAT
per GB per month

Out of Hours Support

£25.00 + VAT
per 15min

Outcall
£100.00 + VAT
per hour

Outcall Mileage

£10.00
per 5 miles

We offer installations of equipment in London and London SE area (under certain conditions).
We do not sell or purchase equipment, but we can suggest what needs to be purchases.

Recommended specifications for computers are posted on our website, for you to make informed purchases.

If you require more detailed information or are still unsure what you need for your practice, we can arrange a consultation where we can provide in depth information.

Data Backups are an additional cost.
Support is offered through a ticketing system.
London, SE Area, we can go there.
We can travel on-site in the London and London SE area.
Support hours are from 9-5pm.
Out of hours support is provided via telephone.