Essential ingredients for a successful squat private dental practice

In this talk from the 2022 BDIA Showcase, Smita Mehra discusses the essential ingredients for a successful private dental start-up practice.

Starting a Dental Practice: Get Started

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Learn More: Starting a Dental Practice

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Should I Buy Leasehold or Freehold?

In these episodes of the Dental Business Guide podcast, we take a look at the differences between leasehold and freehold properties and which one is better for a dental practice.

You can listen to all of the the Dental Business Guide podcast episodes here.

I often get the question should I get a leasehold or a freehold for a new start up practice? Whilst getting a freehold is something that many want, it’s not always the best premises to get.

Choosing how you own the place where you run your dental practice is a really important decision. There are two main ways people usually own property: leasehold and freehold. Each has its own good and not-so-good parts. The choice you make depends on your situation. In this guide, we’ll look into the differences between leasehold and freehold, their pros and cons, and what you should think about before making a final decision. Whether you’re just starting out or planning to move your practice, this guide will help you find the best way to own your dental space.

Understanding the difference between leasehold and freehold

When starting your dental practice, a big decision is whether to get a leasehold or freehold property. It’s crucial to understand the difference between these options to make a smart choice that aligns with your long-term goals and finances.

Let’s break down the terms. A leasehold property is like renting—you pay the owner to use the space for a set time. With a freehold property, you own both the land and building, giving you full control without dealing with a landlord.

Both options have their pros and cons. Leasehold properties often have lower upfront costs, which is great for new practices or those with limited funds. They also offer flexibility for moving or expanding. However, lease agreements come with restrictions, and you may face challenges when the lease ends.

On the other hand, owning a freehold property provides stability and potential value growth. You have full control to make changes and avoid ongoing rent payments. But the initial investment is high, and selling a freehold property can be more complicated than ending a lease.

Ultimately, the choice depends on your unique situation, finances, and long-term goals. To make a successful decision for your practice, carefully consider the pros and cons of each option and seek professional advice.

Click here to read our article on Should I Start or Buy a Dental Practice?

Pros and cons of leasehold for dental practices

When setting up or moving a dental practice, a crucial decision is whether to go for a leasehold or freehold property. Before you decide, it’s important to carefully weigh the pros and cons of each option.

Let’s look at the perks of leasing a dental practice building. One major advantage is the flexibility it offers. Leasing lets you choose a location that suits your needs, whether it’s in a busy commercial area or a quieter suburban spot. Leases also usually have shorter terms, making it easier to move or adjust to changing business needs.

Another plus is the lower initial costs linked with leasehold properties. Leasing generally requires a smaller upfront investment compared to buying a freehold property, making it especially beneficial for new dental practices or those with limited finances.

However, there are some drawbacks to leasehold properties that you should be aware of. The possibility of regular rent increases is a significant downside. Since leases often have set terms, landlords might raise the rent at the end of each term, impacting your profitability. You might also face restrictions on making changes to the property, as these alterations would need the landlord’s approval.

Moreover, leasehold properties come with the inherent risk of lease termination or renewal. If the landlord decides not to renew the lease or sell the property while you’re still there, you could encounter challenges based on your lease terms. Such situations have the potential to disrupt your dental practice, forcing you to relocate, which can be both time-consuming and costly.

In the end, whether you choose a leasehold or freehold for your dental practice depends on your specific circumstances and long-term goals. Analyzing your finances, growth expectations, and desired level of control over the property is crucial. Seeking advice from professionals like realtors, attorneys, and accountants can provide valuable insights and help you make an informed decision that aligns with your practice’s needs and aspirations.

Check out our podcast on How to set up or buy a dental practice

Flexibility in location and premises

When starting your dental practice, a big decision is whether to go for a leasehold or freehold property. This choice affects where you can set up and how you can use the space.

Location is the fundamental point when doing a start-up. If a freehold is available, ask yourself, why is it available in the first place? Is it because the current owner cannot rent it out, as it’s not in a great position or location? Or is it in a bad state of repair that needs much work to make it habitable?

Of course, a freehold in a strong location usually features a higher price tag, but sometimes you can get a good deal, but it’s rare, even in these times.

Leasehold properties offer flexibility in choosing a location. You can pick a spot that’s convenient for your patients, whether it’s in a busy city center or a bustling suburban area. Leaseholds often come ready to use, saving you money on setting up the space.

On the flip side, choosing a freehold property gives you long-term stability and control over your practice’s space. With a freehold, you own the entire property and can make any changes without asking the landlord. This lets you customize the space to fit your needs and create a unique environment that reflects your brand.

Consider your future plans and the growth potential of your dental practice. If you expect to expand your services or patient base, a freehold property may offer more room for growth compared to a leasehold, where you might be limited by the lease terms. However, keep in mind that freehold properties usually come with higher initial and ongoing maintenance costs, so it’s crucial to think about the financial side before deciding.

Ultimately, your specific needs and goals should guide your choice between a leasehold and freehold property. Consider factors like location, long-term plans, and financial feasibility as you weigh the pros and cons of each option. Making an informed decision ensures that you choose the option that best suits your practice and puts you in a good position for the long haul.

Lower upfront costs

When deciding between leasehold and freehold for your dental practice, the initial costs are a crucial factor.

Cheap rent, or a cheap freehold, usually means it is not going to be in a strong enough location to get the new patient visibility you desire, ultimately, you do get what you pay for. Whilst it may be tempting to get some premises for a squat, especially as there are so many empty units at the moment, do your research and make sure you choose a strong location with high visibility.

Leasehold arrangements usually mean renting a space for a set period, often with the option to renew the lease. Compared to buying a freehold property, leasehold options typically have lower upfront costs. Instead of a big lump sum payment, you’ll likely need to pay a security deposit or advance rent, making it more affordable for new dental practices or those with limited capital.

Moreover, leasehold agreements often make the landlord responsible for the property’s upkeep and repairs. This can shield you from unexpected expenses related to building renovations or fixes, as those are usually the landlord’s responsibility.

On the flip side, freehold properties involve buying both the building and the land. While this may require a significant upfront investment, there could be financial benefits in the long run. By owning the property, you have the potential for its value to increase over time, and you can also make changes or additions without needing approval from a landlord.

The decision between leasehold and freehold should be based on your specific situation, financial capacity, and the long-term goals of your dental practice. It’s crucial to carefully assess the upfront costs and consider how they align with your budget and plans.

Potential limitations and restrictions

When picking a leasehold or freehold property for your dental practice, it’s crucial to think about the potential downsides and restrictions that come with each choice.

One possible restriction of a leasehold property is the length of the lease agreement. Depending on what you negotiate with the landlord, you might only be able to use the property for a set period. This can limit your flexibility and long-term security, as you might need to rethink or find a new space when the lease ends. Also, leasehold properties often come with rules set by the landlord or property management, restricting certain activities or changes you can make.

In contrast, freehold properties give you ownership and control. Owning a freehold property means you can do whatever you want with the space without needing permission. This is especially valuable if you have specific needs for your practice layout or equipment. However, keep in mind that owning a freehold property also means taking on responsibilities and costs like property taxes, maintenance, and repairs.

Another potential obstacle to consider is the financial aspect. Leasehold properties often involve regular rental payments, which can impact your cash flow. On the other hand, buying a freehold property usually requires a larger upfront investment, including mortgage payments if financing is needed. To figure out which option is more financially viable for your dental practice, carefully assess your financial situation and projections.

Strong locations in town centers still command good rents. Yes, they may have dropped, but going in with a ridiculously low offer for a premium space may be tempting, but it’s likely to be ignored promptly too. Do your research properly, see who are the other occupiers, what terms can you realistically negotiate, are you in competition with others. Location is paramount when doing a start-up. Get this wrong and you will be facing an uphill battle from day one.

Ultimately, the choice between leasehold and freehold depends on various factors, including your long-term goals, financial capabilities, and the specific terms offered for each option. It’s advisable to consult with professionals like realtors, lawyers, and financial advisors who can provide valuable guidance and help you make an informed decision that aligns with your unique needs and circumstances.

Risk of rental increases and lease renewals

When deciding between a leasehold or freehold property for your dental practice, it’s crucial to think about the potential risks tied to rental increases and lease renewals.

Leasehold properties often come with the downside of regular rent reviews. These reviews can lead to significant hikes in rental costs, impacting your profit and long-term financial stability. It’s important to carefully review your lease agreement, especially regarding how often rent reviews occur and the potential magnitude of increases.

Lease renewals can also be a gamble for dental practice owners. When your lease term ends, negotiating a new lease with the property owner may be required. This can bring uncertainties and potential disruptions to your business operations. If property owners decide to raise rent, change lease terms, or not renew the lease at all, you might have to relocate your practice.

Choosing a freehold property, on the other hand, eliminates the risk of rental increases and lease extensions. As the sole owner of the property, you avoid the uncertainties that come with lease agreements. This provides more stability and allows you to plan for the long-term growth and success of your dental practice without worrying about unexpected changes in rental terms.

In the end, your dental practice’s specific situation and long-term goals should drive your choice between leasehold and freehold. It’s crucial to carefully weigh the potential risks and benefits associated with rental increases and lease renewals when making this important decision. Consulting with a legal expert and considering your financial capabilities will help you make an informed choice that best suits the unique needs of your practice.

Pros and cons of freehold for dental practices

Deciding between a freehold or leasehold property is a big deal if you want to own a dental practice. It’s crucial to think about the pros and cons of freehold before making a decision, even though both options have their perks.

One major advantage of owning a freehold property for your dental practice is the security it brings. You have the freedom to make any changes to the property without asking the landlord, as you fully own it with a freehold. This is especially helpful if you have long-term plans for your practice and want complete control over its physical space.

Additionally, owning a freehold property can be a wise investment. Property values usually go up over time, and if you decide to sell your dental practice later on, you might benefit from the increased property value. This can give you more financial flexibility and a significant return on your initial investment.

However, freehold ownership comes with its own considerations. The upfront cost of buying a property outright is a significant downside. It requires a substantial capital investment, which may be challenging for some dental professionals, especially those starting their practice or looking to expand.

Moreover, as the freehold owner, you’re solely responsible for the property’s upkeep. This means you’ll have to take care of any needed renovations or repairs, which could cost you more money and take up more of your time.

In summary, choosing a freehold property for your dental practice can provide a sense of security, investment potential, and full control over the space. However, the upfront costs and ongoing responsibilities of freehold ownership need careful consideration. By weighing the pros and cons, you can make an informed decision that aligns with your long-term goals and financial capabilities.

Did You Know?


  • Rarely owned by the dentist: A 2022 survey by the Dental Elite found that only 40% of UK dental practices are freehold, highlighting the prevalence of the leasehold model. (Source: https://dentalelite.co.uk/)
  • Potential hidden costs: Leasehold contracts often involve ground rent and service charges, which can significantly impact your annual expenses. (Source: https://www.ft-associates.com/)
  • Potential for additional income: Owning the freehold allows you to rent out unused space to generate additional income, such as by partnering with another healthcare professional. (Source: https://dentalelite.co.uk/)
  • Greater flexibility for expansion: Owning the freehold simplifies obtaining planning permission for property extensions or renovations to accommodate your practice’s growth. (Source: https://www.ft-associates.com/)
  • Impact on borrowing costs: Lenders typically offer lower interest rates for freehold properties, reducing your long-term financing costs. (Source: https://www.ft-associates.com/)
  • “Marriage value” can be significant: This additional value, reflecting the specific use as a dental practice, can substantially increase the property’s selling price. (Source: https://dentalelite.co.uk/)

Full ownership and control over the property

When starting your dental practice, one of the major decisions you’ll face is whether to have complete control over the property or go for a leasehold arrangement. This choice can have a long-term impact on the financial growth and stability of your practice.

Full ownership, also known as freehold, means you have total control over the property. You don’t need permission from a landlord to make any changes or improvements to meet your specific needs. This level of control allows you to create a space that reflects your practice’s brand and vision.

Moreover, full ownership offers the potential for long-term capital appreciation. As the property owner, you can benefit from any increase in its value over time, which can be a valuable asset for your business. Additionally, you won’t have to worry about rising rental costs or the possibility of being asked to leave when your lease ends.

However, it’s crucial to consider the financial impact of full ownership. Buying a property outright requires a significant upfront investment, which may not be feasible for every dental practice. Before choosing this option, carefully evaluate your financial situation and ability to secure financing.

Also, owning a property comes with additional responsibilities. You’ll be responsible for all costs related to upkeep, repairs, insurance, and property taxes. When assessing the financial viability of full ownership, it’s important to factor in these ongoing expenses.

In the end, the decision between full ownership and a leasehold arrangement depends on your specific circumstances and long-term goals for your dental practice. While full ownership provides unmatched control and potential financial benefits, it comes with a significant upfront investment and ongoing obligations. Take the time to weigh the pros and cons, consult with experts, and make an informed decision that aligns with the needs and expectations of your practice.

Potential for long-term financial benefits

When deciding between a leasehold or freehold property for your dental practice, it’s crucial to think about the potential long-term financial benefits. Each option has its pros and cons, so it’s important to assess which aligns best with your business goals and financial situation.

Leasehold properties often provide more flexibility in terms of location and budget. With a lease agreement, you can choose an ideal spot for your dental practice without the upfront costs of buying a property. This can be especially helpful if you’re just starting out or want to focus on marketing and equipment. Additionally, leasehold properties may come with shared maintenance responsibilities, reducing potential financial burdens in the long run.

On the flip side, freehold properties offer the potential for long-term financial stability and value growth. You have complete control over how the property is used and developed because you own it. You can benefit from both rental income and potential capital gains as property values increase over time. Owning a freehold property also gives you the flexibility to make changes and improvements without needing permission from a landlord.

However, the financial implications of owning a freehold property should be considered. Upfront costs, such as a larger initial investment and ongoing maintenance expenses, need to be factored into your decision-making process. Additionally, the property market can be unpredictable, and the value of your freehold property may fluctuate over time, impacting your long-term financial benefits.

In the end, the choice between leasehold and freehold for your dental practice depends on various factors, including your financial capabilities, business objectives, and long-term plans. To thoroughly evaluate your options and make an informed decision that aligns with the requirements and goals of your practice, it’s recommended to consult with a property specialist or financial advisor.

Higher upfront costs and maintenance responsibilities

When choosing between leasehold and freehold for your dental practice, a crucial factor to consider is the higher upfront costs and ongoing maintenance responsibilities associated with each option.

In the case of a leasehold, you might need to pay a lease premium and other upfront expenses like agent and legal fees. This initial financial commitment can be significant, requiring careful financial planning. You might also have to provide a personal guarantee or a rental deposit, adding to the initial costs.

Moreover, as a leasehold tenant, you’re responsible for ongoing upkeep. This includes following lease terms related to maintenance and improvements, as well as handling property repairs and maintenance. These costs vary based on the property’s condition and lease agreement terms. It’s important to factor in these ongoing costs when considering a leasehold option for your dental practice.

On the flip side, freehold ownership comes with a higher upfront cost but eliminates the need for ongoing rental payments. When purchasing a freehold property, you should consider the purchase price, legal fees, inspections, and potential renovation costs. Although the initial investment may be higher, you gain the advantage of complete ownership and control over the property.

Maintenance responsibilities for a freehold property rest solely on the owner. As the owner, you have the freedom to manage and maintain the property according to your preferences and needs. However, it’s crucial to allocate sufficient funds for any necessary repairs or improvements over time.

Your preferences, long-term goals, and financial situation will all play a role in deciding between leasehold and freehold for your dental practice. Before making an informed decision about which option is best for your dental practice, carefully evaluate the higher initial costs and maintenance obligations associated with each option.

Limited flexibility for relocation

When deciding between leasehold and freehold for your dental practice, consider how much flexibility you might need for potential moves.

With a leasehold property, you’re bound by the lease agreement’s terms, often for a set period. If you decide to relocate your dental practice during the lease, you could face challenges and costs associated with breaking the agreement. Moving a dental practice involves keeping patients, finding a suitable location, and transferring equipment and records. So, if you anticipate needing flexibility in the future, a leasehold property might not be the best fit.

On the flip side, opting for a freehold property provides more freedom and control. You can move your dental practice to a new location without being tied to a lease agreement because you own the property and can sell or lease it. This flexibility is valuable if you foresee the need to expand, downsize, or relocate your practice.

However, owning a freehold property comes with its own responsibilities, like covering the costs of repairs, upkeep, and property taxes. Owning a dental practice can be expensive, and it’s crucial to keep these factors in mind.

Are freeholds available in the UK? It depends where you are in the country. If you are in central London, then there’s not a lot of freeholds around. There are mostly leaseholds. But if you are out outside London, then there can be freeholds available. When people are looking at a leasehold, they seldom ask if the freehold is available, because very often the seller owns the freehold. Now, initially, they might not want to sell it, but when they realise how much it’s actually worth, they might want to sell it. And also just putting that idea into their head makes a big difference. And probably there are more freeholds becoming available around the country, mainly because shops and offices are becoming more vacant and high streets are becoming more occupied by service industries. So there’s every opportunity, especially if someone owns, let’s say they have four or five shops in a row, and three of them are vacant. You got to look at that and say, well, they’re not getting any rent. So they might be willing to sell one. So it’s always worth asking.

Ultimately, the choice between leasehold and freehold for your dental practice depends on various factors, including your long-term goals, financial situation, and the flexibility you desire. Carefully weigh the pros and cons of each option and consult with professionals, such as realtors and financial advisors, to make an informed decision that aligns with your specific needs and circumstances.

Factors to consider when choosing between leasehold and freehold

When deciding between leasehold and freehold for your dental practice, there are key factors to consider. Understanding the pros and cons of each option can help you make a well-informed decision aligned with your practice’s long-term goals.

Firstly, assess your financial situation. With freehold ownership, you have full control over the property and no ongoing rent payments. However, purchasing a property outright requires a substantial upfront investment, which might be challenging for many dental practices, especially those in their early stages.

On the other hand, leasehold arrangements offer more financial flexibility initially. Leasing allows you to save money that can be allocated to essential aspects of your practice, like staff and equipment. Nevertheless, carefully review the lease agreement, including rental terms, renewal options, and any potential restrictions imposed by the landlord.

Next, consider your long-term strategies. Leasing may be preferable if you plan to expand your dental practice or anticipate a future move. Shorter lease terms can help you assess your practice’s viability before committing to a long-term property investment. However, freehold ownership provides stability and the potential for property appreciation over time.

Also, factor in market dynamics and location. Evaluate the cost and availability of suitable properties in your desired location. Purchasing a freehold property can be a good investment, especially in sought-after areas with limited options. Leasing, on the other hand, offers flexibility and reduces financial risks in areas with a volatile market or uncertain growth prospects.

Lastly, seek professional guidance from real estate experts or attorneys experienced in commercial property transactions. They can guide you through the intricacies of leasehold and freehold arrangements, ensuring you are aware of your legal responsibilities, potential challenges, and negotiation opportunities.

The choice between leasehold and freehold for your dental practice depends on factors such as your financial capacity, long-term plans, market conditions, and preferences. By carefully considering these aspects and seeking professional advice, you can make an informed decision that best aligns with the needs and goals of your practice.

Long-term goals and plans for the dental practice

When deciding between leasehold and freehold for your dental practice, consider your long-term goals and plans. The type of ownership you choose can significantly impact the future stability and growth of your practice.

If you have a clear vision of expanding your practice, adding new services, or even opening multiple locations, freehold ownership provides greater flexibility and control. Owning the property outright allows you to make structural changes, expand the space, or implement necessary alterations without seeking permission from a landlord. This level of independence is valuable when customising your practice to meet specific needs and accommodating future growth.

On the contrary, a leasehold arrangement may be more suitable if your long-term plans focus on stability, maintaining your practice’s current size, and scope. Leasing offers advantages such as easier relocation in emergencies, lower maintenance costs, and reduced initial expenses. This option provides more flexibility in changing your practice’s location or downsizing if the need arises.

Consider the financial implications as well. Purchasing a freehold property requires a significant initial investment, including a down payment and mortgage payments. On the other hand, leasing typically involves monthly rental payments, which may be more manageable for some dental practices, especially those in their early stages.

Evaluate the local market conditions and trends. If property values in your area are rapidly increasing, a freehold property could be a good long-term investment with the potential for appreciation. However, if the market is uncertain or property values are stagnant, leasing might be a more prudent choice, helping you avoid potential financial risks associated with property ownership.

Understanding your long-term goals and plans for your dental practice is crucial when choosing between leasehold and freehold. By carefully assessing your growth potential, financial capabilities, and market conditions, you can make an informed decision that aligns with your vision for the future of your practice.

Financial considerations and budget constraints

When deciding between leasehold and freehold options for your dental practice, your financial situation and budget constraints are crucial factors. Both choices have their pros and cons, so it’s important to thoroughly examine the details before making a careful decision.

Leasehold arrangements typically involve renting a space from a landlord for a set period, often several years. Compared to purchasing a freehold property, this option usually requires a lower initial investment. Leasehold agreements may also provide more flexibility, making it easier to move or expand your practice if necessary.

However, it’s crucial to fully assess the financial implications of leasing. Consider monthly rental expenses, additional fees or service charges, and the possibility of lease increases over time. Renting may result in long-term costs that could impact your practice’s profitability, especially if rental rates significantly rise.

On the other hand, freehold ownership gives you complete control over your practice’s premises. It offers stability and the potential for long-term investment. Purchasing a freehold property allows you to potentially benefit from property appreciation over time and build equity.

Nevertheless, acquiring a freehold property requires a substantial initial investment, including higher mortgage payments, legal fees, and down payments. It’s important to consider the impact on your cash flow and overall budget when assessing your financial capabilities.

A financial advisor or accountant can assist you in evaluating your financial situation and provide insights into the long-term financial implications of each option, helping you make an informed decision. Additionally, consider your practice’s growth plans, future needs, and how the chosen course of action aligns with your business objectives.

Remember that every dental practice is unique, and what works for one may not work for another. By carefully assessing your financial considerations and budget limitations, you can make a decision that best suits your practice’s needs and lays a solid foundation for its future success.

Location and market dynamics

The success of any dental office relies heavily on its location. It can impact how accessible, visible, and busy your practice is. When deciding between leasehold and freehold options for your dental practice, it’s crucial to thoroughly analyse the location and market dynamics of the area.

Start by assessing the demographics of the location. Look at factors like population density, age groups, income levels, and overall dental health awareness in the area. Understanding your target market will help you estimate the potential patient base and the demand for dental services.

Market dynamics are equally important. Research the local competition, identify the number of existing dental practices, and understand their specialties. This insight will help you gauge the level of competition you might face and assess the market saturation. Additionally, explore the area’s potential for growth, considering any upcoming changes or developments that could impact the demand for dental services.

Consider accessibility and convenience factors. Evaluate proximity to public transportation, parking availability, and major roads. An easily accessible location with ample parking options can attract more patients and enhance their overall experience.

The visibility of the practice is another aspect to consider. Being in a popular commercial area or on a busy street can increase brand awareness and attract new patients. However, if your practice relies heavily on referrals, being situated in a medical complex or close to other healthcare providers may be advantageous.

In summary, conducting a thorough analysis of the location and market dynamics is crucial when choosing between leasehold and freehold options for your dental practice. Understanding demographic factors, competition, growth potential, accessibility, and visibility will help you make an informed decision that aligns with your practice goals and target market.

Click here to read our article on How to market a dental practice.

Personal preferences and risk tolerance

Choosing between leasehold and freehold for your dental practice involves considering your personal preferences and risk tolerance. These factors are crucial in determining the best option for your practice, as each choice comes with its own set of advantages and disadvantages.

Some dentists may prefer the flexibility and lower upfront costs associated with a leasehold arrangement. Leasing allows you to occupy a space without the long-term commitment and financial burden of purchasing a property. It provides an opportunity to test the viability of a location or practice before making a full commitment. Additionally, lease agreements often include maintenance and repairs as part of the contract, relieving you of these responsibilities.

On the other hand, dentists who value stability and long-term investment may lean towards freehold ownership. Complete control over your practice’s location and the ability to make necessary changes or improvements come with owning the property outright. Furthermore, it offers the potential to build equity and generate additional income by renting out unused space.

Considering your risk tolerance is also crucial. Property ownership entails risks such as market fluctuations and responsibility for upkeep and repairs. If you are willing to take on these responsibilities and have a higher risk tolerance, freehold ownership might be a better fit for you. Conversely, if you prefer to focus solely on your dental practice and have a lower risk tolerance, leasing may be a more suitable option.

Ultimately, the decision between leasehold and freehold depends on your personal preferences, financial situation, and the long-term goals of your dental practice. Carefully evaluating your needs and weighing the pros and cons of each option will help you make a decision aligned with your vision for the future of your practice.

Examples of dental practices choosing leasehold or freehold

Let’s explore some examples to help you make an informed decision on whether to choose leasehold or freehold for your dental practice. These case studies offer valuable insights into the experiences of dental practice owners who have opted for these choices in the past.

Case Study 1, keeping costs lower: Dr. X, a well-trained dentist, decided to establish her own dental clinic in a bustling downtown area. After careful consideration, she opted for a leasehold property. Her decision was mainly influenced by the prime location of the building, ensuring a continuous flow of potential patients. By choosing a lease, Dr. Smith avoided the high initial costs associated with purchasing a freehold property in such a sought-after location.

Case Study 2, more control: Dental Group X, a multi-location group practice, chose the freehold option for their main clinic. With plans for long-term customization and expansion to accommodate their growing patient base and specialised services, they wanted the freedom to make necessary changes without landlord approval. Owning the property gave them control, allowing them to save costs in the long run and have more say in their practice’s physical space.

Case Study 3, more flexibility: Dental Practice X, a newly established dental practice opted for a leasehold property in a suburban area. As a startup, they were attracted to leasing due to lower initial costs. The flexibility in lease terms allowed them to relocate or expand as their practice grew. This choice enabled them to focus their initial investments on acquiring cutting-edge equipment and hiring skilled staff.

These case studies highlight that factors such as location, financial considerations, long-term goals, and the need for flexibility all play a role in the decision between leasehold and freehold ownership. By examining your specific needs and learning from real examples, you can make an informed decision aligned with the unique circumstances and expectations of your dental practice.

Expert advice and considerations from industry professionals

When deciding between leasehold and freehold options for your dental practice, it’s crucial to seek guidance from experts and consider the insights of professionals in the field. These specialists can provide valuable advice based on their experience and knowledge of the dental industry.

Financial considerations are paramount. Consulting with a financial advisor specializing in real estate and business properties can help you understand the long-term financial implications of each option. They can analyze your practice’s financial health, projected growth, and market conditions to determine which option aligns better with your goals.

Additionally, connecting with a commercial real estate agent experienced in dental properties is a wise move. They can offer insights into your location, market trends, and potential opportunities that may influence your decision. Their expertise can help you assess the pros and cons of leasehold and freehold properties in specific areas and identify any potential challenges or advantages.

For legal aspects and consequences related to leasehold and freehold options, legal professionals, particularly those specializing in commercial real estate, can provide invaluable assistance. They can review contracts, lease agreements, and property documents to ensure you are fully aware of your rights and any limitations as a tenant or owner.

Industry associations and dental practice experts can also offer valuable insights into the practical considerations of buying or leasing a dental practice. They can provide information on licensing requirements, regulatory compliance, and operational considerations tailored to the dental profession.

In conclusion, seeking advice from these industry experts will help you make an informed decision that considers market conditions, growth plans, location, legal considerations, and other factors crucial to the success of your dental practice. Their expertise will ensure that you choose the option that best suits your unique needs and goals.

Assessing the potential return on investment for leasehold and freehold options

When deciding between leasehold and freehold options for your dental practice, it’s crucial to assess the potential return on investment. This evaluation will help you determine the option that best aligns with your long-term success and financial goals.

When considering a leasehold option, carefully examine the terms and conditions of the lease agreement. Factors like the lease term, lease accelerations, and potential limitations affecting your practice’s growth should be taken into account. Additionally, assess the costs associated with leasehold improvements and ensure they fit within your budget.

On the other hand, opting for a freehold property means you have complete ownership of the premises, providing stability and the potential for long-term financial gains. However, it’s vital to evaluate the initial investment required to purchase the property and any potential ongoing costs for maintenance and repair.

A lot of people look at the asset value and say, oh, that’s a marvellous asset value, but then look at the damage to kind of cost you. So, if you’re buying a three- or four-pound freehold, as opposed to buying a 2-million-pound freehold, there’s a big difference in cost. So, you’ve got to be careful. The lenders will want to look at what profit the business makes, how that will play out, how profit will be distributed between the owner of the business because obviously, you need to get paid for doing the work, and also the bank. And they will build certain things into that, and they will build certain buffers and reservations in there to protect them and to protect the owner. There are things other people don’t understand, they think the rent or the business can afford just to cover that mortgage but, in most cases, the banks will want that covered one and a half, one and a quarter time, because that buffer allows for interest rates to go up even further in and not hurt the business. If you’re buying the business without the freehold, obviously, they require a huge amount of information. Because they’re going to lend it unsecured. 

The lenders will lend you the money for a freehold for over 20-25 years, on average, sometimes a bit longer. If you’re buying the practice at the same time, they will often then give you 20 years to repay the purchase price of the practice as well. Whereas if it’s leasehold, it will be a maximum of 15 years. So that extra five years would bring down your costs on purchasing the actual business quite considerably. The fact is that on most freeholds when you’re buying premises for your binding existing practice, lenders will give you 100%. So you haven’t got to put a deposit down and that is a huge advantage. Because if you are doing a startup, for instance, any sort of startup business, the banks will then lend you 70%. So being an owner gives you the advantage of them lending you all the money, so you don’t put any money in yourself for the freehold, you only have to find the money for the purchase of the business and you get the extended term for the actual business as well.

To make an informed decision, consider conducting a thorough cost-benefit analysis. Calculate the expected return on investment for both leasehold and freehold options, taking into account factors such as your practice’s expected growth, market trends, and the potential resale value of the property.

Seeking advice from professionals, such as financial advisors or commercial real estate specialists, is advisable. Their expertise can provide valuable insights and guidance in navigating the complexities of evaluating the potential return on investment.

Remember that every dental practice is unique, and what works for one may not work for another. By carefully assessing the potential return on investment for leasehold and freehold options, you can make an informed decision aligned with your practice’s financial objectives and set the groundwork for its long-term success.

Practical tips for negotiating lease agreements or purchasing a freehold property

When deciding between leasehold and freehold for your dental practice, it’s crucial to consider the practical aspects of negotiating lease agreements or acquiring a freehold property. Utilise these tips to navigate the process and make an informed decision that aligns with your practice’s requirements.

  1. Clarify your long-term goals: Before entering negotiations or making purchases, have a clear understanding of your dental practice’s long-term objectives. Plan for growth, potential expansion, and financial security. This clarity will help you determine which option aligns better with your goals.
  1. Seek professional advice: Consult with experts like a dental-focused commercial real estate agent or real estate attorney. Their expertise can provide valuable insights and guidance throughout the buying or negotiating process, ensuring informed decisions based on accurate information.
  1. Analyse the local market: Thoroughly investigate the local real estate market, including lease rates and property prices for dental practices. Understanding market dynamics will empower you to negotiate or purchase with confidence.
  1. Evaluate lease terms or freehold conditions: Carefully review the terms of a lease agreement or the conditions for purchasing a freehold property. Pay attention to any restrictions that may impact your dental practice, such as rent increases, lease duration, and maintenance obligations. Ensure the terms align favourably with your practice’s requirements.
  1. Negotiate favourable terms: If opting for a leasehold property, negotiate the details of the lease agreement. Work closely with your agent or attorney to secure favourable conditions, such as rent caps, renewal options, or the inclusion of necessary equipment or fixtures. These terms can significantly impact your dental practice’s long-term success and profitability.
  1. Consider financial aspects: Compare the costs associated with both options. Contrast leasing costs, such as monthly rent and maintenance, with the expenses of purchasing a freehold property, including mortgage payments, insurance, and property taxes. Evaluate your practice’s income, budget, and long-term financial projections to make an informed decision.

Remember, your dental practice’s choice between leasehold and freehold ownership is significant and can impact its success. By following these helpful tips and seeking professional advice, you can confidently navigate the negotiation or purchasing process and select the option that best suits your practice’s needs and goals.

Conclusion: Making an informed decision for your dental practice’s future

In the big picture, choosing between leasehold and freehold for your dental practice is a decision that should not be taken lightly. It requires careful consideration of various factors, including your long-term goals, financial capabilities, and the specific needs of your practice.

For those who are starting out or uncertain about future plans, leasehold might be attractive due to its flexibility and lower initial costs. Leasing allows you to use the space for a defined period, offering the option to relocate or expand as your practice develops. However, a thorough review of the lease agreement is crucial to ensure it aligns with your practice’s goals and is financially viable, considering factors like lease term and rent escalations.

On the flip side, freehold provides ownership and stability. It eliminates the risk of rising rental prices and grants full control over your practice’s location. Property ownership can also present future investment opportunities. Nonetheless, it comes with a significant upfront investment and ongoing maintenance costs, making it unsuitable for all dental practices.

Ultimately, the decision between leasehold and freehold should be based on a comprehensive assessment of your practice’s unique circumstances. Seeking professional advice from a commercial property expert and financial advisor is advisable to evaluate the financial implications and long-term viability of each option.

Remember, choosing the right property arrangement for your dental practice can significantly impact its success and growth. Making an informed decision sets a solid foundation for your practice’s future, creating a conducive environment for delivering quality dental care to your patients.

Additional resources and references for further exploration

There are numerous extra sources and references available to help you make a well-informed decision if you’re still unsure about choosing between a leasehold or freehold option for your dental practice. To learn more about the pros and cons of each option, consider exploring these resources.

Connecting with industry experts, such as real estate professionals or property advisors specialising in commercial properties for dental practices, is a valuable resource. With their market experience, they can offer tailored guidance based on their knowledge.

Additionally, there is a wealth of online articles, forums, and blogs discussing leaseholds and freeholds in the context of healthcare practices. These resources often feature case studies, expert opinions, and real-world examples, providing deeper insights into the implications and factors associated with each option.

Industry affiliations and associations related to dentistry may have resources available to their members. These resources, including publications, webinars, and workshops on property ownership, can offer valuable insights from dental professionals and assist in understanding the nuances of each option.

Lastly, engaging in conversations with other dental practice owners who have navigated the decision between leasehold and freehold ownership can be beneficial. Their firsthand experiences can provide practical advice and a better understanding of the potential challenges and benefits associated with each choice.

By utilising these additional resources and references, you can ensure that you have all the information needed to make a well-informed decision aligning with the specific needs and goals of your dental practice.

Ultimately, the right choice depends on your unique situation and long-term goals. Each option has its pros and cons. By thoroughly pondering the factors highlighted in this post—like financial implications, flexibility, and potential for future growth—you’ll be equipped to make a well-informed decision that aligns with your dental practice’s needs. Remember, seeking advice from a real estate agent or attorney is crucial to ensure the best decision for your practice’s future prosperity.

Our Expert Opinion

Sadly, I have seen too many people focus on buying a freehold for their dental clinic at the detriment of getting the right location.

If you are going to be running a dental clinic the most important thing is to get the location right as this will help the business grow and thrive.

Often the best locations are not available as a freehold but instead as a leasehold. In my view, go for the best location to make your business work. However, if the freehold is available, and you can fund it, then of course buying the site can be a good idea if you are certain on the location.

One good idea we tell our clients is if they find a location, take the leasehold, but have drawn up in the agreement that if you the landlord does decide to sell, that you have the first right of refusal to purchase it. This can allow you to set up your business under a leasehold and then potentially down the line buy the freehold.

Bottom line, focus on the location to make your clinic thrive, and if the freehold is available then go for it – otherwise tread carefully!

Frequently Asked Questions Should I buy or Leasehold

What is the difference between leasehold and freehold?

The key difference between leasehold and freehold is ownership. With freehold, you own the property and the land it sits on outright, giving you full control and responsibility. In contrast, leasehold means you own the property for the duration of a lease, but the land remains under the landlord’s ownership. When the lease expires, ownership typically reverts to the landlord unless the lease is extended or renewed. Leaseholds often come with additional costs, like ground rent and service charges.

Which is better for a dental practice—leasehold or freehold?

Whether leasehold or freehold is better for a dental practice depends on long-term goals. Freehold offers full ownership and long-term stability, making it a good choice for those looking for full control and investment benefits. Leasehold can be more affordable upfront, with shorter commitments, but comes with restrictions and additional costs like ground rent. It may suit practices with limited capital or those not looking to settle permanently. Evaluate financial and operational needs before deciding.

What are the advantages of buying a freehold property?

The advantages of buying a freehold property include full ownership of both the property and the land, providing long-term stability and control. You won’t pay ground rent or service charges, and you’re free to make modifications without landlord approval. Additionally, owning a freehold can increase the property’s value, making it a more attractive long-term investment. Freehold ownership also simplifies property sales, as there are fewer restrictions compared to leasehold properties.

What are the disadvantages of buying leasehold?

The disadvantages of buying leasehold include limited ownership, as you only own the property for the duration of the lease. Additional costs like ground rent, service charges, and possible restrictions on modifications are common. Lease terms can also be short, and renewing or extending a lease can be costly. Furthermore, the property reverts to the freeholder (landlord) when the lease expires, potentially lowering its resale value as the lease length decreases.

How long does a leasehold last?

The length of a leasehold typically ranges from 99 to 999 years, but shorter leases, like 40 or 50 years, can also exist. As the lease term shortens, the property’s value may decrease, making it harder to sell or remortgage. It’s crucial to check the remaining lease duration when buying, as renewing or extending a lease can be expensive and complicated.

Can I extend a leasehold if it runs out?

Yes, you can extend a leasehold when it runs out, but it requires negotiation with the freeholder. In the UK, leaseholders usually have the legal right to extend the lease by 90 years for residential properties, but this can be costly, especially as the lease gets shorter. The process typically involves paying a premium and legal fees. It’s recommended to extend the lease well before it reaches 80 years, as properties with shorter leases become less valuable and harder to sell.

What additional costs are involved with leasehold properties?

Leasehold properties typically involve additional costs such as ground rent, which is paid to the freeholder, and service charges for the maintenance of communal areas. There may also be management fees for administrative tasks and building insurance premiums handled by the freeholder. If you want to make modifications to the property, you may need to pay for consent fees. Over time, extending the lease or purchasing the freehold can also incur significant costs.

Do I need landlord approval to modify a leasehold property?

Yes, you usually need landlord approval to modify a leasehold property. Lease agreements often include restrictions on structural changes or significant alterations, requiring the leaseholder to seek consent from the freeholder before proceeding. This can include internal renovations, extensions, or changes to the exterior. Additionally, there may be consent fees involved. It’s important to review the terms of your lease and consult the landlord before making any modifications.

How does property ownership affect practice value?

Yes, you usually need landlord approval to modify a leasehold property. Lease agreements often include restrictions on structural changes or significant alterations, requiring the leaseholder to seek consent from the freeholder before proceeding. This can include internal renovations, extensions, or changes to the exterior. Additionally, there may be consent fees involved. It’s important to review the terms of your lease and consult the landlord before making any modifications.

Is it easier to sell a freehold or leasehold practice?

It is generally easier to sell a freehold practice because the buyer gains full ownership of both the property and the land, offering long-term security without additional costs like ground rent. In contrast, leasehold practices can be harder to sell, especially if the lease is short, as it may involve additional costs and limitations. Buyers might also be wary of expiring leases or restrictions on property modifications, making freehold properties more appealing for long-term investment.

Are there restrictions on leasehold properties?

Yes, leasehold properties often come with restrictions. Common limitations include prohibitions on structural changes or major renovations without the freeholder’s approval. You may also be restricted from subletting the property or using it for certain commercial activities. Additionally, there could be specific rules regarding maintenance, appearance, or how the property is used. These restrictions are typically outlined in the lease agreement, so it’s important to review the terms carefully before purchasing a leasehold.

How do property rights differ between leasehold and freehold?

Property rights differ significantly between leasehold and freehold. With freehold, you own the property and the land it sits on outright, giving you full control with no time limits. In contrast, with leasehold, you only own the property for the length of the lease, and the land remains owned by the freeholder. Leaseholders may face restrictions on property modifications and must often pay ground rent and service charges, while freeholders have no such obligations and enjoy more autonomy.

What should I consider when buying leasehold for a dental practice?

When buying a leasehold for a dental practice, consider the length of the lease—shorter leases may decrease property value and require expensive renewals. Assess any restrictions on property modifications, and be aware of ongoing costs like ground rent and service charges. Ensure the lease terms align with your business plans, especially if you intend to expand or modify the practice. Finally, check for any additional landlord approvals needed for renovations or business operations.

What are the legal implications of owning a freehold?

Owning a freehold means you have complete ownership of both the property and the land, granting full control over modifications, usage, and long-term security. However, this also brings legal responsibilities such as property maintenance, compliance with building regulations, and paying taxes like Council Tax. If you own a freehold commercial property, like a dental practice, you are also responsible for any liabilities related to the building, such as structural repairs and health and safety compliance.

Can I convert a leasehold property to freehold?

Yes, it is possible to convert a leasehold property to freehold in certain cases. This process, known as “leasehold enfranchisement,” allows leaseholders to buy the freehold from the freeholder, either individually or collectively (in the case of flats). The process can be costly and complex, involving legal fees and valuation assessments. It’s important to understand the eligibility requirements and negotiate terms with the freeholder. Consulting a legal expert is recommended to navigate the process smoothly.

How does property ownership affect long-term financial planning?

Property ownership plays a key role in long-term financial planning by providing stability, asset appreciation, and control over business operations. Owning a freehold property, for instance, offers long-term cost savings, as there are no ongoing lease payments, and the value of the property may increase over time. It also simplifies future financial decisions, such as selling the business or passing it down. Conversely, leasehold ownership may involve ongoing expenses and less control, potentially complicating long-term financial strategies.

Is a leasehold property riskier for a business?

Yes, a leasehold property can be riskier for a business due to the limited ownership period and potential restrictions on modifications or usage. Leaseholds involve ongoing costs like ground rent and service charges, which may increase over time. Additionally, if the lease term is short, it can affect the property’s value and resale potential. Businesses also face uncertainty regarding lease renewals, which can be costly or denied, impacting long-term plans.

What should I look for in a lease agreement?

When reviewing a lease agreement, look for key details such as the length of the lease and renewal options, ground rent and service charges, and any restrictions on property modifications or use. Pay attention to maintenance responsibilities (who covers repairs), break clauses (allowing early termination), and the terms for lease extension. Additionally, check for any landlord approvals required for changes to the property or business operations, and understand the conditions for selling or transferring the lease.

What happens when a leasehold expires?

When a leasehold expires, ownership of the property typically reverts to the freeholder, meaning the leaseholder no longer has rights to the property. The business occupying the leasehold may need to vacate or negotiate a lease extension, which can be costly. If no extension is agreed upon, the property’s value can significantly decline as the lease term shortens. It’s advisable to renew or extend a lease well before it expires to avoid complications.

Are there tax benefits to owning a freehold?

Yes, owning a freehold property can offer tax benefits. For example, freehold owners may benefit from Capital Gains Tax (CGT) exemptions if the property increases in value and is sold, especially for primary residences. Businesses may also claim capital allowances on the property’s assets, such as equipment or fixtures. Additionally, freeholders avoid paying ground rent and other leasehold-related charges, reducing ongoing costs. However, tax treatment varies, so consulting a tax professional is recommended.

Reviewed By:

Nigel Crossman

Nigel Crossman

Head of Commercial Finance

Nigel is a former banker and head of commercial finance at Samera. He specialises in raising finance, negotiating deals and structuring finance applications for healthcare businesses.

Dan Fearon

Dan Fearon

Finance Manager

Dan is a former banker and the head of our dental practice sales team. He specialises in asset finance for healthcare businesses and dental practice sales.

Buying a Dental Practice: Get Started

When buying a dental practice (especially if it’s for the first time), you need the competent hands of qualified professionals. Not only have we been helping the UK’s dentists to buy, start and sell dental practices for over 20 years, we are dental practice owners ourselves! We know what it takes to buy the right dental practice, we can help you find it, buy it and get it up and running.

Book a free, no-obligation consultation with one of our team at a time that suits you (including evenings). We’ll call you back and have a chat about how we can help buy your dream practice.

With Samera Business Advisors you can rest easy knowing that your investment is secure and your future is brighter. Contact us today so we can help plan for your tomorrow.

Learn More: Buying a Dental Practice

For more information please check out the articles and webinars in the buying a dental practice section of our Learning Centre like the Guide to Buying a Dental Practice.

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How to Finance a Squat Practice

Dental Business Guide Podcast Episode | 8th February
Arun Mehra & Nigel Crossman

Financing Strategies for Squat Dental Practices  

Starting a dental practice from scratch can feel like a big challenge, especially when it comes to money. However, if you use the right methods, you can create a successful dental practice without spending all your savings. In this guide, we’ll explain the basic ways to get money for new dental practices. We’ll talk about different options like regular bank loans and other ways to get money. We’ll also give you tips to help you make the most of these options.

When you have the right money strategies, you can build a dental practice that will last a long time in your community. So, let’s explore the world of funding for dental practices and see what choices you have.  

You can read more articles, webinars and podcasts on starting a dental practice on our Learning Centre.

Introduction to squat dental practices

Starting a new dental practice, which is also called a squat practice, is different from established practices in the dental field. These are new practices that are just beginning and they might face a bunch of challenges when it comes to getting the money they need. To understand what’s unique about these start-up practices, it’s important to learn about them.

Starting a dental practice from the beginning needs careful planning, managing money, and knowing how the dental industry works. Start-up practices face challenges like getting money to buy equipment, finding a good place to work, and hiring the right people. They might also have a hard time finding enough patients and making steady money at first. But even though there are problems, start-up dental practices also have chances for dentists to make their practice the way they want and create a special experience for patients. By using smart money strategies, dentists can understand money stuff and make their practice successful over a long time.

The challenges of financing a squat dental practice

Getting money for a start-up dental practice can be really tough. Unlike established practices that already have patients and money coming in, start-ups have to start from scratch. This can make banks more hesitant to lend money because it seems riskier. One big challenge is getting the money you need to start the practice. You have to pay for things like finding a place to work, buying equipment, hiring staff, and advertising. All these costs can be a lot.

Regular banks might not want to lend money to a proposed start-up practice without a good financial history or something valuable to offer if things go wrong. Another challenge is getting patients and making money regularly. It takes time and effort to build a group of patients, and it can be slow when you’re just starting. This can make it hard to pay for ongoing things and pay back any loans or money you borrowed. Also, start-ups might have trouble getting good loan terms. Lenders might ask for higher interest rates or stricter rules because they worry about the risks of a new and uncertain practice.

Contact us to find out more

This can make it hard for the practice to stay strong financially and grow. To handle these challenges, dentists who want to fund a start-up practice should look into different ways to get money. This might mean finding lenders who know about dental practices or looking at options like crowdfunding. It’s also important to have a smart and detailed plan for your business that shows how it can grow and make money. On top of that, building good relationships with dental experts, like suppliers or other dentists, can give you helpful advice and connections that might help you get money or find patients. So, funding a start-up dental practice can be tough under certain circumstances. But with careful planning, different money options, and a strong business plan, dentists can handle these challenges and set themselves up for success in the long run.  

Action Plan

Starting a dental practice from scratch, known as a squat practice, presents unique financing challenges. Securing funds for equipment, hiring staff, and marketing can be difficult without an established patient base. Traditional banks may be hesitant to lend to new practices due to perceived risks. Additionally, attracting patients and generating steady income poses challenges initially. Dentists can overcome these hurdles by exploring alternative funding options, such as lenders familiar with dental practices or crowdfunding. A well-developed business plan and strong industry connections are also essential for success. Despite the challenges, careful planning and strategic financing can pave the way for a thriving practice in the long term.

Understanding the different financing options available

When it comes to getting money for your start-up dental practice, it’s really important to know about the different ways you can do it. This knowledge will help you make smart decisions that fit with your practice’s money goals.

One option is to get a regular bank loan. This means you ask banks or other lenders to give you money for your dental practice. These loans usually have set interest rates (either the rate stays the same or changes) and a plan for how you’ll pay it back. It’s really important to look into different loan options and pick the one that works best for your practice.

You can look into options for getting money to buy equipment using asset finance. Dental tools can cost a lot, and there are special ways to get money just for buying equipment. This can help spread out the cost over time, so it’s easier to handle your practice’s money.

For some dental practices, it might be an alternative option to get money to buy an existing practice or make your current one bigger. This is called practice acquisition funding. It gives you the money you need to buy established practices, which helps you switch smoothly and get more patients.

Last but not least, think about private funding or partnerships. People who have money, like family, friends, or other dentists, might want to invest in your practice. This can be another way to get money that fits your situation. Knowing about all these different money options is really important. It helps you make smart choices that work for your startup dental practice’s needs and goals. By looking into each option carefully and talking to money experts, you can get the money you need to make your practice grow and succeed.  

Action Plan

When financing a start-up dental practice, several options are available to consider. Traditional bank loans offer a straightforward approach with set interest rates and repayment plans. Asset finance provides specialized funding for purchasing expensive equipment, allowing for manageable payments over time. Practice acquisition funding facilitates the purchase of existing practices or expansion of current ones, streamlining the transition and attracting more patients. Private funding or partnerships with investors, such as family members or fellow dentists, present alternative avenues for securing funds tailored to individual needs. Understanding these diverse financing options empowers dentists to make informed decisions aligned with their practice’s goals, ensuring growth and success in the long term.

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Traditional bank loans for dental practices

Regular bank loans can be a good way for startup dental practices to get the money they need for different things. These loans come from banks or financial companies and can provide a lot of money to help dental practices with their money needs. One big advantage of regular bank loans is that they’re easy to get. Banks are usually willing to work with dentists to give them the right kind of money for what they need as they (rightly) see the healthcare industry as a safe bet.

This could be money for buying equipment, fixing up the office, getting an existing practice, or just working capital. When you think about a bank loan, it’s important to know about the different kinds. The most common one is a term loan. This means you get a set amount of money and you have to pay it back over a certain time, usually with a fixed interest rate. This helps dental practices plan their money and make regular payments until they’ve paid back the whole loan.

Another kind of bank loan is a line of credit. This gives you a set amount of money that you can use whenever you need it. This can be really useful for dental practices that don’t always make the same amount of money or have costs that change. You only pay interest on the money you use, which can save you money.

To get a bank loan for a dental practice, you have to be prepared. Lenders will look at how well your practice is expected to perform financially, like how much money you make and how much profit you have according to your business plan. You need to have a strong plan for your practice, financial records, tax papers, and any other important papers ready to show the bank.

Even though regular bank loans can be a good way to get money, there are some things to think about. Banks can have strict rules for giving out loans and might need to secure the loan in case things don’t go well. Also, it can sometimes take a while to apply and get approved for a bank loan if you get the business plan or application wrong, so you need to be patient and careful.

So, regular bank loans can give startup dental practices the money they need to grow and run their business. Understanding the different loan options, getting the right documents ready, and being aware of the challenges are important when you’re trying to get a bank loan successfully.

Action Plan 

Regular bank loans are a reliable option for startup dental practices to secure financing for various needs like equipment purchases or office renovations. They offer fixed-term loans with predictable payments or flexible lines of credit, allowing access to funds as needed. However, applicants must prepare strong business plans and financial documentation, and be aware of stringent approval criteria and potential delays in the application process. Overall, bank loans provide valuable support for dental practices’ growth and operations.

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Equipment financing and leasing options

When you’re running a dental practice, having the right equipment is really important. But buying dental equipment can cost a lot of money, especially for new dental practices that are just starting out. This is where equipment financing and leasing options can be really helpful.

Equipment or asset financing lets you spread out the cost of buying dental equipment over time. Instead of paying a big amount upfront, you make regular monthly payments over a set period. This makes it easier for your practice’s budget. You get the necessary equipment without having to pay a lot of money all at once.

Leasing, on the other hand, gives you the chance to use the equipment without owning it completely. With a lease, you pay a monthly fee to use the equipment for a certain time. When the lease period is over, you can choose to renew the lease, upgrade to newer equipment, or give back the equipment. Both equipment financing and leasing have their pros and cons.

Financing lets you eventually own the equipment, while leasing offers flexibility and the option to upgrade when technology improves. Which option you choose depends on what your practice needs and your money situation.

Before you decide on equipment financing or leasing, it’s important to do some research and compare different banks or leasing companies. Look for good interest rates, flexible payment terms, and reputable providers. You might also want to work with a financial advisor who specializes in supporting dental practices. They can guide you through the process and help you make the best decision for your practice. Getting the right dental equipment is crucial for providing good care to your patients. By looking into equipment financing and leasing options, you can overcome money obstacles and make sure your new dental practice has the tools it needs to do well.  

Action Plan

Equipment financing and leasing options provide valuable solutions for dental practices facing the high costs of acquiring necessary equipment. With equipment financing, practices can spread out payments over time, easing the financial burden of upfront costs. Leasing offers flexibility, allowing practices to use equipment without full ownership and providing options for upgrades or returns at the end of the lease term. Before deciding, it’s essential to research and compare providers for favorable terms and consult with financial advisors specializing in dental practices to make informed decisions.

Alternative financing options for squat dental practices  

When it comes to getting money for a new dental practice, traditional bank loans might not always be the best choice. But don’t worry, there are other ways to get the money you need to start your practice.

  1. One option is to get help from companies that specialize in giving money to dental practices. These companies know a lot about dental practices and can offer loans with payment plans and interest rates that make sense for the dental industry.
  2. Another idea is equipment leasing. Leasing means you can use the dental equipment you need without having to pay a lot of money upfront. Instead, you make regular payments over time. This is good for new practices that want modern equipment without spending a lot right away.
  3. You could also try crowdfunding. This is a way to ask people online to support your healthcare project. There are websites where you can create a campaign and people who believe in your idea can give you money. This can help you raise money and also let more people know about your practice.
  4. And don’t forget about teaming up with other dentists or investors. Working together with people who have similar goals can bring in money and support for your new practice.

It’s really important to look into all these different ways to get money and see which one fits best for your needs. You might want to talk to a money advisor or someone who knows about dental practices to get advice and make a smart choice.  

Action Plan

Alternative financing options cater to the diverse needs of new dental practices seeking funding. Specialized companies offer tailored loans with favorable terms, while equipment leasing enables access to modern tools without hefty upfront costs. Crowdfunding platforms provide opportunities to garner support and funding from backers, and partnerships with other dentists or investors can offer both financial resources and support. Consulting with financial advisors helps practices navigate these options effectively.

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Tips for improving your chances of getting financing approval  

When it comes to getting money for your new dental practice, there are some important things you can do to improve your chances of getting approved. These strategies can help you get the money you need to start or expand your practice, so you can provide good dental care to your patients.

  1. Build a strong credit history: Lenders often look at your credit history when deciding whether to give you money. Make sure you have a good credit score by paying your bills on time, not having too much credit card debt, and avoiding unnecessary loans. If your credit isn’t great, work on improving it before applying for funding.
  2. Create a detailed business plan: Having a well-prepared business plan shows lenders that you’re serious and knowledgeable. Include detailed predictions about money, research about the market, and clear goals for your business. This will show that you know how to run a practice and handle finances.
  3. Collect important documents: Banks will need various papers to check how stable and trustworthy you are financially. This might include personal and business tax forms, bank statements, financial reports, and legal documents like licenses and permits. Make sure all these important papers are organized and ready to go to make the application process smoother.
  4. Get professional advice: Think about talking to a money advisor or someone experienced in the dental industry. They can give you helpful advice and guidance. They’ll help you understand the details of funding and suggest ways to improve your chances of getting approved.
  5. Explore different funding options: Don’t just stick to regular bank loans. Look into special funding options designed for dental practices, like dental practice loans, equipment financing, or working capital loans. These specific choices might give you more flexibility and better terms for what you need.

By following these tips, you can greatly increase your chances of getting the funding you need to start or grow your new dental practice. Remember, careful planning, a strong credit history, and exploring different funding options are key to boosting your approval chances and setting the stage for a successful dental practice.

Action Point

To improve your chances of obtaining financing for your new dental practice, focus on maintaining a strong credit history, creating a detailed business plan, organizing essential documents, seeking professional advice, and exploring diverse funding options. These strategies will demonstrate your preparedness and increase your appeal to lenders, enhancing the likelihood of securing the necessary funds for your practice’s success.

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Contact us to find out more

Creating a solid business plan to attract lenders

Creating a strong plan is really important if you want banks to give you money for your new dental practice. A well-made plan shows that you’re skilled and committed to making your practice successful. It also helps banks understand your goals, strategies, and how you expect to make money. When you’re putting together your plan, it’s important to include certain important parts that banks look for.

First, explain your mission, which is what your practice is all about. Then, do a careful study of the market to know who your patients will be, who your competition is, and how your practice can grow. In the money part of your plan, give details about how much it will cost to start your practice. This includes things like equipment, supplies, and the place where you’ll work.

Break down how much money you think you’ll make and spend, including how many patients you’ll see, what you’ll charge, and how much insurance will pay you. Talk about what makes your practice special compared to others.

It’s also important to talk about how you’ll get patients and make your practice grow. Explain your plans for marketing, like using online ads, doing virtual events, working with the community, and partnering with other healthcare providers. Don’t forget to talk about your background, education, and experience. Lenders want to know that you have the skills to run a dental practice well.

Lastly, talk about how you’ll pay back the loan and what you can use as a guarantee. Lenders want to know they’ll get their money back. You can include a plan for repaying the loan, expected money statements, and something valuable you can offer as a promise that you’ll pay. By putting together a strong plan that covers all these things, you’ll make a strong case to lenders and increase your chances of getting money for your new dental practice.  

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Click here to find out more about building a business plan for a dental practice.

Starting a dental practice can be tough, especially when it comes to getting money. But don’t worry, if you follow the right steps, you can overcome these challenges and build a successful practice. Remember to carefully look at your money options, get advice from experts, and think about different ways to get money. By doing these things, you can build a strong foundation for your new dental practice and get ready for long-term success.

Reviewed By:

Nigel Crossman

Nigel Crossman

Head of Commercial Finance

Nigel is a former banker and head of commercial finance at Samera. He specialises in raising finance, negotiating deals and structuring finance applications for healthcare businesses.

Dan Fearon

Dan Fearon

Finance Manager

Dan is a former banker and the head of our dental practice sales team. He specialises in asset finance for healthcare businesses and dental practice sales.

Starting a Dental Practice: Get Started

We’ve been helping the UK’s dentists start their own practices for nearly 20 years and we know exactly what it takes to make your practice a success!

Our Dental Practice Start-up Programme is a hands-on consultancy service designed to take you through your whole journey to becoming a dental practice owner. Book a free, no-obligation consultation with one of our team at a time that suits you (including evenings). We’ll call you back and have a chat about how we can help start your dream practice.

Contact us today for all the advice, support and expertise you’ll ever need to start a dental practice.

Learn More: Starting a Dental Practice

For more information please check out the articles and webinars in the start a dental practice section of our Learning Centre, like our guide on How to Start a Dental Practice in 13 Steps.

Make sure you never miss any of our articles, webinars, videos or events by following us on Facebook, LinkedIn, YouTube and Instagram.

Business Loans for Healthcare Businesses

We’ve been helping to fund the future of British healthcare businesses for over 20 years and our team are made up of former bankers with decades of experience in the UK’s healthcare lending sector.

You can find out more about working with Samera and the financial services we offer by booking a free consultation with one of the Samera team at a time that suits you (including evenings) or by reading more about our financial services at the links below.

For more information on raising finance for your healthcare business, including more articles, videos and webinars check out our Learning Centre here, full of articles and webinars like our How to Guide on Financing a Dental Practice.

Make sure you never miss any of our articles, webinars, videos or events by following us on Facebook, LinkedIn, YouTube and Instagram.

Why First Impressions of Your Practice Matter

Why would you want to purchase new equipment or undertake refurbishment work at your dental practice at this moment in time?

The look and feel of your practice can have a big impact on your patients’ view of the service that they may receive, as soon as a client enters your premises, they are forming an opinion of your practice.

Enhance the Patient Experience

A modern practice with the latest equipment such as 3D Scanners and 3D Printers will enhance the patient experience and speed up the treatment times. Being able to show your clients x-rays while still in the chair and talk through the process will allow you to start introducing new, higher-end services into the practice.

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Stay Ahead of the Competition

Staying ahead of local competition can make you stand out and give you a unique selling point. What better way to market your practice than by showing your newly refurbished surgery or the latest piece of technology that you have purchased that will improve upon the already high level of service that you offer?

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Make Use of Space

You may have reached the maximum capacity within your surgeries and need to convert unused space into a treatment area or, due to the new restrictions, you need another room to maintain your existing activity levels.

The number of patients that you can see on a daily basis has an impact on your practice turnover and growth. If you can increase your patient appointments and the types of services that you offer it can have a real impact on the business profit margins.

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Invest in your business

Investing in your business with items such as equipment can have a positive effect on patient perception, the services that you offer and ultimately the profits.

So how can you finance the equipment?

Asset finance is normally the preferred option. By using Asset Finance you can usually structure a facility over 3-5 years. This will assist you in managing business cash-flow and providing you with a regular monthly payment plan, instead of paying a large lump sum up front and perhaps putting pressure on your bank account.

Samera Finance are experienced healthcare brokers with a banking background. We have access to many asset finance providers. It’s always best to explore the market and see what is available rather than just approaching a single lender.

Action Points

  • Upgrade Equipment: Invest in the latest dental technologies like 3D Scanners to improve patient experience and treatment efficiency.
  • Compete Effectively: Stand out by refurbishing your practice and incorporating advanced technologies to offer unique services.
  • Expand Services: Use available space to increase treatment areas, boosting patient capacity and service variety.
  • Smart Financing: Utilize asset finance to manage costs effectively over time, maintaining healthy cash flow while expanding your practice’s capabilities.
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Please contact us directly if you wish to explore your options:

Dan Fearon   Nigel Crossman
Commercial Finance Broker 
07718655245 
[email protected]            
Head of Finance
07715668267
[email protected]
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Why First Impressions of Your Practice Matter FAQ

Why is the first impression crucial for a dental practice?

The first impression is crucial for a dental practice because it sets the tone for the patient’s entire experience. A welcoming and professional environment—both in-person and online—helps build trust, reduce patient anxiety, and encourage loyalty. Elements like the cleanliness of the reception area, the friendliness of staff, and the practice’s overall appearance create a lasting impact. A positive first impression can also lead to more referrals, higher patient retention, and improved overall satisfaction.

How does the practice’s exterior affect patient perceptions?

The exterior of a dental practice significantly influences patient perceptions as it is often the first physical point of contact. A well-maintained, clean, and professional-looking exterior reflects the quality of care and attention to detail within the practice. It helps establish trust and confidence before patients even step inside. Elements like clear signage, accessible parking, and an inviting entrance can create a positive initial impression, making patients feel more comfortable and welcomed.

What impact does staff demeanor have on new patients?

Staff demeanor plays a critical role in shaping the first impressions of new patients. Friendly, professional, and attentive staff help create a welcoming atmosphere, reduce patient anxiety, and build trust. Positive interactions, such as clear communication and empathetic care, make patients feel valued and respected. On the other hand, unfriendly or indifferent staff can deter patients and harm the practice’s reputation, potentially leading to lower patient retention and fewer referrals.

How can interior design boost patient comfort?

Interior design can significantly boost patient comfort by creating a calming, welcoming atmosphere. Comfortable seating, soft lighting, and warm color schemes can help ease patient anxiety and make the environment feel more inviting. Well-organized spaces, clutter-free waiting areas, and the thoughtful placement of décor, such as artwork or plants, contribute to a serene experience. Modern, clean designs also convey professionalism and attention to detail, enhancing the overall perception of the practice’s quality.

Why is having a clean, inviting reception area important?

A clean, inviting reception area is crucial because it creates a positive first impression, setting the tone for the patient’s experience. It conveys professionalism, attention to detail, and a commitment to hygiene—key factors in building trust with patients. A well-organized, aesthetically pleasing space helps reduce patient anxiety and fosters a welcoming atmosphere, encouraging comfort and confidence in the care they will receive.

How does a dental practice’s website contribute to first impressions?

A dental practice’s website is often the first point of contact for potential patients, making it crucial for creating a strong first impression. A clean, professional, and user-friendly website builds trust and reflects the quality of care patients can expect. Features like easy navigation, clear contact information, online booking, and informative content demonstrate reliability and convenience, encouraging patients to engage with the practice. A poorly designed website, on the other hand, can deter prospective patients and harm the practice’s image.

What role does hygiene play in patient impressions?

Hygiene plays a crucial role in shaping patient impressions at a dental practice. A clean and sanitized environment reassures patients about the quality of care and safety, building trust and confidence in the practice. Visible cleanliness in treatment areas, waiting rooms, and restrooms signals a commitment to high standards and patient well-being. Neglecting hygiene can lead to negative perceptions, damaging the practice’s reputation and deterring potential patients.

How should dental staff be trained for optimal first impressions?

Dental staff should be trained in communication, professionalism, and patient care to create optimal first impressions. Training should emphasize friendly, attentive interactions, clear communication, and empathetic listening. Staff should be equipped to handle patient inquiries and concerns calmly and efficiently. Additionally, providing ongoing education on patient service, including body language, tone of voice, and maintaining a positive attitude, ensures staff consistently make patients feel welcomed and comfortable from their first visit.

How can technology improve patient experience from the start?

Technology enhances patient experience from the start by streamlining processes like online appointment scheduling, digital patient forms, and automated reminders, making interactions more convenient. Tools like virtual consultations, mobile apps for tracking treatments, and real-time communication platforms improve accessibility and engagement. These tech-driven solutions not only save time but also reduce patient anxiety, creating a more personalized and seamless experience from their first interaction with the practice.

What are common mistakes that hurt first impressions?

Common mistakes that hurt first impressions in a dental practice include unwelcoming staff, poor hygiene, and cluttered or outdated waiting areas. Neglecting the practice’s exterior, such as poor signage or lack of parking, can also create a negative impact. Additionally, long wait times, unorganized scheduling systems, and a poorly designed website can frustrate patients, leaving them with a bad first impression before they even enter the practice.

Why is patient communication key to making a good first impression?

Patient communication is key to making a good first impression because it helps build trust, reduces anxiety, and shows that the practice cares about their needs. Clear, empathetic, and timely communication—whether during booking, at reception, or in the dental chair—ensures patients feel understood and valued. This sets a positive tone for the relationship, making patients more likely to return and recommend the practice to others, ultimately boosting patient satisfaction and loyalty.

How can a professional-looking practice brochure create a positive impact?

A professional-looking practice brochure creates a positive impact by showcasing the quality and professionalism of your dental practice. It reflects your brand, provides key information in a visually appealing way, and helps potential patients understand your services. A well-designed brochure can highlight your expertise, build trust, and leave a lasting impression on patients, ultimately driving engagement and encouraging them to visit your practice.

What role does branding play in patient perception?

Branding plays a vital role in patient perception by shaping how they view your dental practice’s professionalism, trustworthiness, and quality of care. Consistent branding across your logo, website, signage, and marketing materials creates a unified image that patients can easily recognize and trust. Strong branding can differentiate your practice from competitors, build patient loyalty, and establish credibility, making patients feel more confident in choosing your services.

How can digital marketing enhance the first impression of a dental practice?

Digital marketing enhances the first impression of a dental practice by increasing visibility, credibility, and engagement. A well-optimized website, engaging social media presence, and positive online reviews showcase professionalism and build trust with potential patients. Targeted ads, informative blogs, and SEO strategies can attract more visitors and create a strong initial connection. Digital marketing helps ensure that patients’ first interactions with your practice online are positive and encourage them to book an appointment.

Why should your practice use social proof, such as reviews, for a strong first impression?

Using social proof, like patient reviews, creates a strong first impression by building trust and credibility for your dental practice. Positive reviews and testimonials reassure potential patients of the quality of care they can expect, influencing their decision to choose your services. They provide authentic, third-party validation that can significantly boost confidence, especially for new patients. Highlighting strong reviews across platforms like Google, social media, and your website helps set a positive tone before patients even step into your practice.

How can lighting and color schemes influence patient mood?

Lighting and color schemes significantly influence patient mood by creating a calming and welcoming environment. Soft, natural lighting can reduce anxiety, while bright, harsh lighting might increase discomfort. Similarly, soothing color schemes like blues, greens, and pastels promote relaxation, whereas bold, intense colors may cause unease. Thoughtful use of lighting and color helps create a comfortable atmosphere, improving the overall patient experience and making the dental practice feel more inviting.

What should a dental practice’s online presence convey to potential patients?

A dental practice’s online presence should convey professionalism, trustworthiness, and patient-focused care. It should be easy to navigate, provide essential information like services, location, and contact details, and showcase positive patient reviews. The website should be visually appealing, mobile-friendly, and optimized for search engines to attract potential patients. Engaging content such as blogs, videos, and FAQs can further enhance credibility, helping build trust and encouraging patients to book an appointment.

Why is a modern and efficient booking system vital for first impressions?

A modern and efficient booking system is vital for first impressions as it simplifies the appointment process, offering convenience to patients. Features like online scheduling, instant confirmations, and reminders demonstrate that your practice values patients’ time and makes their experience seamless from the start. An easy-to-use, streamlined system reduces frustration and ensures patients can quickly and confidently book appointments, reflecting the professionalism and efficiency of the practice.

How does offering amenities (like Wi-Fi) create a welcoming atmosphere?

Offering amenities like Wi-Fi creates a welcoming atmosphere by making patients feel more comfortable and valued during their visit. It enhances convenience, especially for those waiting for their appointment, allowing them to stay productive or entertained. Providing free Wi-Fi shows attentiveness to patient needs and reflects the practice’s commitment to creating a modern, patient-friendly environment, which can positively impact overall patient satisfaction and first impressions.

How can you continuously improve patient first impressions?

To continuously improve patient first impressions, regularly update the practice’s aesthetics, such as cleanliness, decor, and technology. Train staff on effective communication and service. Actively seek patient feedback to identify and address areas for enhancement. Modernize tools like online booking and check-in systems for a smooth patient experience. Keeping the atmosphere welcoming with amenities and ensuring a patient-centric approach will help maintain and improve positive first impressions.

Business Loans for Dentists

We’ve been helping to fund the future of the UK’s dentists for 20 years and our team are made up of former bankers with decades of experience and contacts in the UK’s healthcare lending sector.

You can find out more about working with Samera Finance and the financial services we offer by booking a free consultation with one of the Samera team at a time that suits you (including evenings) or by reading more about our financial services at the links below.

Dental Practice Finance: Further Information

For more information on raising finance for your dental practice, including more articles, videos and webinars check out our Learning Centre here, full of articles an webinars like our How to Guide on Financing a Dental Practice.

Make sure you never miss any of our articles, webinars, videos or events by following us on Facebook, LinkedIn, YouTube and Instagram.

Reviewed By:

Nigel Crossman

Nigel Crossman

Head of Commercial Finance

Nigel is a former banker and head of commercial finance at Samera. He specialises in raising finance, negotiating deals and structuring finance applications for healthcare businesses.

Dan Fearon

Dan Fearon

Finance Manager

Dan is a former banker and the head of our dental practice sales team. He specialises in asset finance for healthcare businesses and dental practice sales.

3 Most Important Questions to Ask

In this video, Arun discusses the 3 most important questions you need to ask yourself when buying a dental practice.

Check out our other articles, webinars and podcasts in the Samera Learning Centre.

Buying a Dental Practice: Get Started

When buying a dental practice (especially if it’s for the first time), you need the competent hands of qualified professionals. Not only have we been helping the UK’s dentists to buy, start and sell dental practices for over 20 years, we are dental practice owners ourselves! We know what it takes to buy the right dental practice, we can help you find it, buy it and get it up and running.

Book a free, no-obligation consultation with one of our team at a time that suits you (including evenings). We’ll call you back and have a chat about how we can help buy your dream practice.

With Samera Business Advisors you can rest easy knowing that your investment is secure and your future is brighter. Contact us today so we can help plan for your tomorrow.

Learn More: Buying a Dental Practice

For more information please check out the articles and webinars in the buying a dental practice section of our Learning Centre like the Guide to Buying a Dental Practice.

Make sure you never miss any of our articles, webinars, videos or events by following us on Facebook, LinkedIn, YouTube and Instagram.

5 Quick Tips when Buying a Dental Practice

Consider How You Look to the Banks

You need to think about how you look to the banks as a possible borrower. Banks and other financial lenders need to know that you are a safe investment.

You have the qualifications to prove that you know your stuff when it comes to dentistry. You also need to be able to prove to the banks that you know your stuff when it comes to business.

Does your CV look like you are ready to buy and successfully manage a dental practice? Make sure you clearly show your dental and management experience such as courses, mentoring staff, training staff and dealing with CQC.

You also need to think about your personal and business finances.

Have a look at your financial track record, how you have managed your personal finances e.g. do you have high credit card balances? Have you demonstrated an ability to save?

How strong are your associate accounts, would they be strong enough to demonstrate that you can cover the workloads and UDAs at the target practice?

If you can show evidence of timely payments of debts, the ability to prepare cashflows and a good understanding of accountancy, you become a much safer bet in the bank’s eyes.

Find the Right Practice

It may sound obvious, but it’s worth pointing out that you need to make sure you are buying the right practice for your vision, goals and personal situation.

As the saying goes – location, location, location. Yes, a glamorous and famous street in Central London might have been your dream, but is it realistic, is it affordable, is it practical? Maybe you’ve always dreamed of setting up shop in the small village you grew up in, but is there enough demand to warrant it?

You may need to move further than you planned or maybe even to somewhere you’ve never heard of. Don’t rule anywhere out and make sure you consider the entire nation. There are some great practices out there!

Think about what services you want to provide too. NHS contracts might guarantee income, but they have their own drawbacks as well. Private dentistry requires a lot more effort in terms of marketing, but the financial rewards are potentially far greater.

It’s essential that you do your own market and demographic research before you buy any practice. What services does the area want? What kind of patients are you going to be attracting? Are there more families or young professionals locally?

Make sure you’re getting the right price for your new practice. Don’t pay over the odds because the practice has room to grow. Only pay exactly what the practice is worth.

There are many factors that you will need to consider when purchasing a dental practice and it can be difficult when you have finished a long day in the practice.

Our Buyer’s Advisory Service can provide you with the answers to these questions.

Be Diligent with Due Diligence

The due diligence is one of the most important steps when buying a dental practice. The better the due diligence, the more equipped you will be as a buyer to make an informed decision.

Remember that the selling agents will make the practice seem like the best option on the market. It’s the job of due diligence to figure out how much of that is true and to discover any issues or potential problems that you need to be aware of.

In most cases you are purchasing the goodwill of the business and this may have been undertaken by associates. Does the practice have a detailed drafted agreement in place with their associates?

Is the Practice Lease term as expected?  Banks usually match the lease term to the loan term. If the lease only has 2 years remaining, then the loan term will normally be for 2 years.

Leave no stone unturned and make sure everything is examined in microscopic detail. You cannot put enough time and effort into the due diligence!

There are so many different aspects that make up a business such as finances and accounts, staffing contracts, property agreements etc. It is essential that each one of them is examined in detail so you have the clearest picture possible of the business you are purchasing.

You can read more about due diligence when buying a practice here.

Hire a Specialist Dental Solicitor

Therefore, a good specialist healthcare solicitor is vital when buying a dental practice. Make sure your solicitor has specific knowledge and experience in the UK’s dental sector!

The healthcare sector has many nuances that are very sector-specific and you will need a solicitor with experience within this sector to make sure that they are dealt with correctly.

For example, if your solicitor has not completed the CQC and NHS contract transfer correctly then this can delay the practice purchase and may even result in you losing the practice.

The NHS require a certain timeframe in which to complete a transaction. For instance, they usually want notice within 28 days of the first of the month. If your solicitor is not aware of the notice periods and the particular days that the NHS want notices served, this could put your purchase at risk, or at least delay it.

Listen to our podcast with Kate Ford from Rudlings Wakelam Solicitors discussing the legal pitfalls of buying a dental practice.

Raise the Right Finance for Buying a Dental Practice

How are you funding the practice purchase?

When you’re buying a dental practice, most banks will expect a deposit of 10-20%, with the remainder of the purchase financed via a loan. There are several options available to you when it comes to acquisition finance. Shop around the different financial lending institutions, consider different funding options and choose the one that best suits your situation.

Just as we’d advise contacting an experienced dental solicitor, we’d also strongly advise you contact an experienced commercial finance broker.

Yes, you could go to the different banks and lending institutions yourself and get a range of finance offers. However, a commercial finance broker with experience and networks in the UK’s banking sector, like Samera Finance, will be able to source better deals and negotiate more favourable terms.

Finance brokers know what the banks are looking for in terms of a lending prospect. They know what banks want to see in an application. They know what a successful business plan looks like. They know how to make sure your application is approved for the best deal for your business.

Check out our other articles, webinars and podcasts in the Samera Learning Centre.

5 Quick Tips when Buying a Dental Practice FAQ

What are the essential steps in buying a dental practice? now answer this question

The essential steps in buying a dental practice include:

  • Conducting Due Diligence: Evaluate the practice’s financial health, patient base, legal aspects, and assets. This includes reviewing financial records, tax returns, and any existing contracts (NHS or private).
  • Securing Financing: Explore various financing options such as bank loans, private investors, or specialized healthcare lenders. Ensure that you have a clear budget and an understanding of the financial commitment involved.
  • Assessing the Value: Consider factors like goodwill, equipment, location, patient demographics, and potential for growth. Get a professional valuation to ensure you’re paying a fair price.
  • Legal and Regulatory Compliance: Ensure compliance with local regulations, and confirm that the practice has the necessary licenses and CQC registration. Have a solicitor review the purchase agreement and lease terms.
  • Transition Planning: Develop a plan for a smooth transition, including retaining staff and ensuring patient continuity. Communicate clearly with the seller about post-sale support and any transition period.
How do I assess the value of a dental practice before purchase?
  • Evaluate Financial Performance
    Assess the practice’s cash flow, expenses, and EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization). Analyzing at least 3-5 years of financial performance helps determine profitability and financial stability.
  • Understand Patient Base
    Look at patient demographics, patient volume, retention rates, and growth trends. A stable, loyal patient base increases the value of the practice and indicates steady future income.
  • Review the Location
    Consider the practice’s location, including its proximity to high-traffic areas, local competition, and the value of the real estate. A prime location enhances the practice’s potential for attracting new patients and sustaining growth.
  • Examine Equipment and Technology
    Evaluate the condition, age, and quality of dental equipment and technology. Modern, well-maintained equipment reduces the need for immediate investment and increases operational efficiency.
  • Assess Staff and Operational Efficiency
    Analyze the practice’s staff structure, their qualifications, and retention rates. A skilled, reliable team that manages day-to-day operations smoothly adds value to the practice.
  • Consider Legal and Compliance Aspects
    Verify that the practice complies with all relevant local laws, licenses, and regulatory requirements. Ensure there are no outstanding legal issues or liabilities that could affect the sale.
  • Calculate Practice Goodwill
    Goodwill reflects the practice’s reputation, brand recognition, and patient loyalty. A practice with strong community ties and a positive reputation will have higher goodwill, boosting its overall value.
  • Perform a Market Comparison
    Compare the practice’s value with similar dental practices in the region. Understanding the going market rate helps in determining if the asking price is fair and competitive.
  • Consult Experts
    Consult with dental practice brokers or valuation experts for a detailed assessment and to guide you through the due diligence process. They can provide insights into both tangible and intangible assets.
    What financial documents should I review when buying a dental practice?

    When buying a dental practice, reviewing the right financial documents is crucial to making an informed decision. Here’s a list of key financial documents to examine:

    • Profit and Loss Statements (P&L)
      Review the profit and loss statements for at least the past 3-5 years to understand the practice’s revenue, expenses, and profitability over time. This will help you spot trends in income and spending.
    • Tax Returns
      Compare the practice’s tax returns with the P&L statements to verify reported income and expenses. Tax returns provide a reliable overview of the financial health of the business.
    • Balance Sheet
      The balance sheet details the practice’s assets, liabilities, and equity. Reviewing it helps you understand the practice’s net worth and its financial obligations, such as outstanding loans or debt.
    • Cash Flow Statements
      Cash flow statements show the actual cash coming in and going out of the practice. This document helps assess liquidity and whether the practice generates enough cash to cover operating expenses and debts.
    • Accounts Receivable and Payable
      Check the accounts receivable (money owed to the practice) and accounts payable (money the practice owes) to understand cash flow management. Large outstanding payments might indicate collection issues.
    • Production Reports
      These reports break down the practice’s revenue by services provided (e.g., cleanings, fillings, cosmetic procedures). It helps you see which services drive income and gauge the potential for future growth.
    • Employee Payroll Records
      Review payroll records to understand the cost of maintaining staff, including salaries, benefits, and bonuses. This will give insight into operational costs and staff-related financial commitments.
    • Equipment and Inventory List
      Examine the value of the equipment and inventory, including depreciation schedules. This document helps you estimate the future cost of equipment maintenance or replacement.
    • Lease Agreements
      If the practice operates in a leased space, review the lease agreements to understand the terms, rent increases, and length of the lease. This is essential for future financial planning.
    • Loan Agreements
      Review any existing loan agreements to see what debt you may be assuming. Understand the terms, interest rates, and repayment schedules of the practice’s outstanding loans.

      By thoroughly analyzing these financial documents, you’ll have a clear picture of the practice’s current financial health and its potential for future profitability.

      Why is it important to consider the location when purchasing a dental practice?

      Considering the location when purchasing a dental practice is essential for several reasons:

      • Patient Demographics
        The location influences the type of patients the practice will attract. Factors like age, income level, and population density can directly affect the demand for dental services. For example, a family-oriented neighbourhood may require more general dentistry, while an affluent area might demand cosmetic or specialized services.
      • Competition
        Understanding the competition in the area is critical. A saturated market with many nearby dental practices could make it harder to attract new patients. Conversely, a location with limited competition could offer more growth opportunities.
      • Visibility and Accessibility
        High visibility and easy access to the practice can increase foot traffic and patient volume. A practice located in a busy area with ample parking or close to public transportation can be more attractive to patients.
      • Local Economy
        The economic conditions of the area can influence patient spending on dental care. A strong, stable local economy may mean patients are more likely to invest in regular and advanced dental treatments.
      • Proximity to Referrals and Specialists
        Being near hospitals, dental specialists, or other medical facilities can enhance referral networks, increasing patient flow. Strong referral relationships can significantly boost a practice’s reputation and revenue.
      • Real Estate Value
        The cost and future appreciation of the property are important financial considerations. A good location may offer real estate that appreciates over time, adding to the long-term value of your investment.

        By evaluating the location carefully, you can better predict the potential for patient acquisition, practice growth, and overall success.

        How does patient retention affect the value of a dental practice?

        Patient retention significantly impacts the value of dental practice for several key reasons:

        • Stable Revenue Stream
          High patient retention indicates a loyal patient base that provides consistent, recurring revenue. Practices with strong retention tend to have a more predictable cash flow, making them more attractive to potential buyers.
        • Lower Marketing Costs
          Retaining existing patients is more cost-effective than acquiring new ones. A practice with high patient retention spends less on marketing and outreach, which can increase profitability and, consequently, its valuation.
        • Trust and Reputation
          Long-term patients reflect trust and satisfaction with the practice’s services. This trust often leads to word-of-mouth referrals, contributing to the growth of the practice without significant additional effort.
        • Growth Potential
          High patient retention often signals a strong foundation for future growth. Buyers see this as a positive indicator that the practice has room to expand services or increase patient volume without major restructuring.
        • Goodwill Value
          Patient loyalty contributes to the goodwill of the practice, which is an intangible asset. The more goodwill a practice has, the higher its market value, as goodwill represents the strength of patient relationships and the reputation of the practice in the community.

          In summary, high patient retention boosts a practice’s financial stability, reduces operating costs, enhances reputation, and increases goodwill—all of which contribute to a higher valuation.

          What are the legal requirements when purchasing a dental practice?

          When purchasing a dental practice, there are several legal requirements to address to ensure a smooth and compliant transaction. Here’s a breakdown of key legal considerations:

          • Practice Purchase Agreement
            A comprehensive purchase agreement outlines the terms and conditions of the sale, including the purchase price, payment structure, assets being transferred, and any contingencies. Both parties must review and agree on this legally binding document, which should be drafted or reviewed by legal professionals.
          • Licensing and Credentialing
            The buyer must hold a valid dental license in the state where the practice operates. After the purchase, the new owner needs to update or obtain necessary credentialing with insurance companies and health plans to continue accepting patients under those networks.
          • Transfer of Assets
            The purchase usually includes the transfer of tangible assets (e.g., equipment, office furniture) and intangible assets (e.g., patient records, goodwill). The agreement must specify which assets are being transferred and ensure that patient records are transferred in compliance with privacy laws.
          • Regulatory Compliance
            Dental practices are subject to various federal and state regulations, such as:
            OSHA (Occupational Safety and Health Administration): Ensures the practice complies with workplace safety standards.
            HIPAA (Health Insurance Portability and Accountability Act): Protects patient privacy and the security of their medical records.
            Local Health Department Regulations: Ensure the practice meets health and safety requirements for the treatment of patients.
          • Employee Agreements and Contracts
            If the practice comes with existing staff, review employee contracts, including non-compete agreements, benefits, and wages. Ensure that the transition complies with local labour laws and that staff members understand their role after the ownership change.
          • Lease Agreements
            If the practice operates in leased premises, the buyer must either assume the existing lease or negotiate a new one. Review the lease terms carefully to understand rent obligations, lease duration, and any renewal or assignment clauses.
          • Non-Compete and Non-Solicitation Clauses
            A common component of the purchase agreement is a non-compete clause, preventing the seller from opening a competing practice nearby for a specified period. Non-solicitation clauses may also prevent the seller from poaching employees or patients.
          • Business Structure and Tax Implications
            Decide on the legal structure for the new ownership, whether it’s a sole proprietorship, partnership, or corporation (e.g., LLC, S-Corp). This will affect taxes, liability, and the overall management of the practice.
          • Insurance Requirements
            Ensure that the practice has or updates its liability insurance, malpractice insurance, and any other required policies such as property insurance. Insurance must be transferred or set up under the new ownership to protect against any claims or issues.
          • Due Diligence
            Conducting due diligence is crucial to uncover any potential legal or financial issues. This process involves verifying financial documents, patient records, contracts, licenses, and the legal standing of the practice to ensure there are no hidden liabilities.

          By addressing these legal requirements, you can ensure a smooth transition and protect yourself from legal risks when purchasing a dental practice.

          How can I secure financing for a dental practice acquisition?

          Securing financing for a dental practice acquisition involves several steps and requires a clear understanding of the various funding options available. Here’s how you can approach it:

          • Seek Professional Guidance
            • Work with a financial advisor or accountant who specializes in dental practice acquisitions. They can help structure the financing deal, forecast future earnings, and ensure that loan terms are feasible based on the practice’s performance.
            • By carefully evaluating your financing options, preparing strong documentation, and working with industry-specific lenders, you can secure the funding needed to purchase a dental practice.
          • Create a Solid Business Plan
            • A detailed business plan is essential when seeking financing. Include financial projections, expected revenue, operating expenses, and growth strategies. Lenders want to see how you plan to generate income and manage the practice after acquisition.
          • Evaluate Your Credit and Financial History
            • Lenders will assess your credit score, personal finances, and debt-to-income ratio to determine your ability to repay the loan. A good credit score (typically 680 or higher) and a strong financial history increase your chances of securing financing with favorable terms.
          • Explore Financing Options
            • Traditional Bank Loans: Banks often provide loans specifically for dental practice acquisitions. These loans typically have competitive interest rates but may require substantial documentation, including your business plan, financial history, and the practice’s financials.
            • SBA (Small Business Administration) Loans: The SBA offers loans with lower down payments and longer repayment terms through its 7(a) loan program. SBA loans are common for dental practice purchases because they’re government-backed, which reduces risk for lenders.
            • Dental-Specific Lenders: Some lenders specialize in healthcare and dental practice financing, offering tailored loan products with flexible repayment terms. Examples include Live Oak Bank, Wells Fargo Practice Finance, and Bank of America.
            • Seller Financing: In some cases, the seller may offer financing as part of the sale, allowing you to pay a portion of the purchase price over time. This can be an attractive option if traditional financing is difficult to secure.
          • Determine Your Loan Requirements
            • Down Payment: Lenders typically require a down payment of 10-20% of the practice’s purchase price.
            • Loan Term: Dental practice acquisition loans typically have terms ranging from 5 to 10 years. Longer terms result in lower monthly payments but higher overall interest costs.
            • Interest Rates: Compare interest rates from different lenders. Dental-specific lenders may offer lower interest rates due to their experience in the industry.
          • Prepare Necessary Documentation
            • Personal Financial Statements: Lenders will want to review your personal financial situation, including assets, liabilities, income, and credit score.
            • Practice Financials: You’ll need the financial statements of the practice you’re buying, such as profit and loss statements, tax returns, and balance sheets for the last 3-5 years.
            • Purchase Agreement: A signed purchase agreement detailing the terms of the acquisition will be required.
            • Licenses and Certifications: Ensure that your dental license is up to date and provide proof of any other required certifications.
          • Consider Your Debt Service Coverage Ratio (DSCR)
            • Lenders will calculate your DSCR, which measures the practice’s ability to cover loan payments. A DSCR above 1.25 is generally considered favorable by lenders. This means the practice’s net income is at least 1.25 times greater than the loan payment requirements.
          • Negotiate Loan Terms
            • Shop around for the best terms and rates. Be sure to negotiate loan terms that align with your cash flow needs, including prepayment options and flexibility on repayment schedules.
          What role does goodwill play in determining the price of a practice?

          Goodwill plays a significant role in determining the price of a dental practice, as it reflects the intangible assets that contribute to the practice’s overall value. Here’s how goodwill impacts the pricing:

          • Patient Loyalty
            Goodwill includes the loyalty of the patient base, which directly affects the practice’s recurring revenue. Practice with a strong, long-term patient base commands a higher price because it indicates stable, ongoing business without the need for extensive marketing or patient acquisition.
          • Reputation
            A well-established practice with a positive reputation in the community can significantly increase its value. Goodwill accounts for the practice’s brand, community standing, and trust built over time, which attracts and retains patients.
          • Referral Relationships
            Goodwill also includes referral relationships with other healthcare providers or specialists. These partnerships can be an important source of new patient flow, making the practice more attractive to potential buyers.
          • Location and Convenience
            Although location is a tangible asset, goodwill encompasses the convenience and accessibility of the practice to patients, as well as the perception of the practice’s location in the community. A practice in a desirable or well-known area will have higher goodwill value.
          • Staff Relationships and Stability
            The experience and loyalty of staff can be included in goodwill, especially if they have built strong relationships with patients. Practices with a skilled, reliable team are more likely to retain patients and operate smoothly during the transition, which enhances the practice’s value.
          • Practice History and Success
            Goodwill reflects the historical success and longevity of the practice. A practice that has been operating for many years with a history of profitability and patient satisfaction will have more goodwill, leading to a higher valuation.
          • Brand and Marketing Presence
            Goodwill may also account for the practice’s brand identity, marketing efforts, and online presence. A well-known practice with a strong online presence, good reviews, and effective marketing strategies can attract a higher purchase price.
          • Retention of Patients Post-Sale
            Goodwill reflects the likelihood that patients will remain with the practice after the sale. If patients are likely to stay with the new owner because of the established trust and brand, the practice’s goodwill, and consequently its price, will be higher.

            In summary, goodwill represents the intangible value that goes beyond physical assets and revenue. It factors in the relationships, reputation, and overall brand equity that the dental practice has developed, which can significantly drive up the purchase price.

            How can I perform due diligence before buying a dental practice?

            Performing due diligence before buying a dental practice is essential to ensure that the investment is sound and that there are no hidden risks. Here’s a comprehensive guide on how to conduct due diligence:

            • Obtain Legal and Financial Advisors
              • Engage legal and financial professionals who specialize in dental practice acquisitions. They can help you navigate complex legal documents, evaluate financial performance, and identify potential risks or liabilities.
              • By thoroughly reviewing these areas during due diligence, you can assess the practice’s true value, uncover any risks, and ensure a smooth transition into ownership.
            • Review Financial Statements
              • Profit and Loss Statements: Examine the practice’s profit and loss (P&L) statements for at least the last 3-5 years. Look for consistent revenue, profit margins, and any fluctuations in income or expenses.
              • Tax Returns: Cross-check financial statements with tax returns to verify accuracy and ensure all revenue has been properly reported.
              • Balance Sheet: Review the balance sheet to understand the practice’s assets (e.g., equipment, receivables) and liabilities (e.g., debts, loans). This helps you evaluate the practice’s financial health and value.
            • Analyze Patient Base
              • Patient Demographics: Understand the makeup of the patient base, including age, income level, and insurance coverage. A diverse patient base with regular visits indicates stability.
              • New vs. Existing Patients: Check the ratio of new patients to existing ones. A high retention rate of existing patients suggests strong patient loyalty, which adds to the practice’s value.
              • Active Patient Count: Verify the number of active patients (those who have visited within the past 18-24 months). The number of active patients directly affects the practice’s revenue.
            • Assess Production and Collections
              • Production Reports: Review production reports to see the revenue generated by specific services (e.g., general dentistry, orthodontics, cosmetic treatments). Identify any trends and potential areas for growth.
              • Collections Rate: Evaluate the percentage of the collection (the amount of revenue actually collected compared to what was billed). A high collection rate is a good indicator of a financially healthy practice.
            • Review Staff Information
              • Employee Contracts: Examine staff contracts, including salaries, benefits, and non-compete agreements. Consider if the existing team will stay on post-sale and whether they are integral to the practice’s success.
              • Staff Tenure: Long-term staff can indicate a well-managed practice and provide continuity during the ownership transition.
              • Labour Costs: Review the practice’s payroll and labour costs to ensure they are sustainable.
            • Evaluate Equipment and Technology
              • Inventory of Equipment: Inspect the condition and age of all dental equipment (e.g., chairs, X-ray machines, sterilizers). Up-to-date equipment reduces the need for immediate reinvestment.
              • Technology: Check the practice’s use of dental software and technology (e.g., electronic health records, digital X-rays). Practices with modern technology are often more efficient and attractive to buyers.
            • Examine Patient Records
              • Patient Record Compliance: Ensure that the practice’s patient records are compliant with HIPAA (Health Insurance Portability and Accountability Act) standards for privacy and security. Non-compliance could lead to fines or legal issues.
              • Record-Keeping Accuracy: Check that patient records are well-maintained and up to date, as this reflects the practice’s organizational quality.
            • Understand Legal and Regulatory Compliance
              • Licensing: Verify that the practice has all necessary licenses to operate legally in its jurisdiction. Check if the practice is compliant with local and state health regulations.
              • Pending Lawsuits or Liabilities: Investigate if there are any outstanding lawsuits, malpractice claims, or regulatory issues that could affect the practice’s value or future operations.
            • Review Lease Agreements
              • Premises Lease: If the practice operates in a leased space, review the lease agreement to understand the terms, including rent increases, lease duration, and renewal options.
              • Real Estate Purchase: If real estate is part of the acquisition, evaluate the property’s value and inspect for any maintenance issues or repairs.
            • Assess Patient Insurance and Payer Mix
              • Insurance Contracts: Review the practice’s agreements with insurance companies to determine if the payer mix (i.e., private insurance, government programs, self-pay patients) aligns with your business goals.
              • Reimbursement Rates: Check reimbursement rates from insurance providers to ensure they are competitive and that you can maintain profitability.
            • Analyze Market and Competition
              • Local Competition: Research the number and quality of competing dental practices in the area. High competition could affect patient acquisition and revenue growth.
              • Market Growth: Evaluate the potential for growth in the area, including population trends and local economic conditions.
            • Understand Goodwill and Reputation
              • Practice Reputation: Investigate the practice’s reputation within the community, including patient reviews, referral relationships, and overall brand image. A strong reputation contributes to goodwill, which is an intangible asset that adds value to the practice.
              • Referral Network: Check existing relationships with specialists or referral sources to understand the practice’s flow of new patients.
            What are common challenges when transitioning into a newly purchased dental practice?

            Transitioning into a newly purchased dental practice comes with several challenges that require careful management to ensure a smooth process. Below are some common challenges and how to address them:

            • Managing Seller Expectations and Transition Period
              • Challenge: There may be a period where the previous owner remains involved in the practice during the transition, leading to potential conflicts over management styles or decision-making.
              • Solution: Clearly define the roles and duration of the transition period with the seller. Establish boundaries and ensure that communication is open and respectful to avoid confusion among staff and patients.
              • By anticipating these challenges and planning for them ahead of time, you can help ensure a smoother transition into your newly purchased dental practice and maintain the trust of both patients and staff.
            • Patient Retention
              • Challenge: Patients may be hesitant to stay with the practice after a change in ownership, especially if they had a strong relationship with the previous dentist.
              • Solution: Focus on building trust with existing patients. Introduce yourself through personalized letters or emails and reassure them that the quality of care will remain the same. Offering introductory promotions or ensuring continuity in services can help ease the transition.
            • Staff Retention and Integration
              • Challenge: The existing staff may be uncertain about their job security or resistant to changes in management style, which can affect morale and productivity.
              • Solution: Communicate openly with staff early in the transition. Clarify your intentions regarding their roles and ensure that their contributions are valued. Keeping key staff on board, such as dental hygienists or front-office managers, can help maintain continuity in patient care and office operations.
            • Managing Expectations
              • Challenge: Both patients and staff may expect immediate changes or improvements, which can lead to stress if expectations are not met.
              • Solution: Set realistic goals and timelines for any changes. Whether you’re planning to upgrade technology, modify services, or adjust workflows, be transparent about the process and involve the team in decision-making to create a collaborative environment.
            • Cultural Alignment
              • Challenge: The previous practice may have had its own culture and way of doing things, which could differ from your approach. Aligning the practice’s culture with your vision can take time.
              • Solution: Take time to observe how things currently operate before making drastic changes. Gradual adjustments to office culture, such as communication styles or patient care protocols, can help ease the team into the new management.
            • Technology and Systems Integration
              • Challenge: The practice may use different technology, software, or systems for patient records, billing, and scheduling, which could be outdated or unfamiliar to you.
              • Solution: If you plan to implement new technology or software, provide adequate training and ensure a smooth transition by phasing in new systems over time. Address any compatibility issues with existing data, particularly patient records, to avoid disruptions.
            • Financial Management
              • Challenge: The financial structure of the practice might differ from what you’re used to, and adjusting to its cash flow, billing practices, and overhead costs can be difficult.
              • Solution: Closely monitor the practice’s financial performance in the first few months and work with an accountant experienced in dental practices to streamline financial processes, including collections and expense management.
            • Maintaining Continuity of Care
              • Challenge: Patients may be concerned about the quality of care under new ownership, particularly if the previous dentist had long-standing relationships with them.
              • Solution: Prioritize continuity of care by maintaining treatment plans and keeping service offerings consistent. Take time to familiarize yourself with ongoing cases and make patient care your top priority during the transition.
            • Building Relationships with Referrals and Specialists
              • Challenge: The practice may rely on referrals from local specialists, and maintaining these relationships can be tricky as the new owner.
              • Solution: Proactively reach out to local specialists, healthcare providers, and existing referral sources to introduce yourself and reassure them that you intend to maintain or even strengthen the referral relationship.
            • Adapting to Local Market and Competition
              • Challenge: If you’re new to the area, you may face challenges understanding the local market, patient preferences, and competition from other practices.
              • Solution: Research the local market thoroughly, including demographics and patient needs. Consider marketing strategies tailored to the community, such as local advertising, community involvement, or offering services that meet specific local demands.
            • Regulatory and Compliance Issues
              • Challenge: Ensuring that the practice complies with all legal and regulatory requirements, such as HIPAA, OSHA, and state dental board regulations, can be a complex process.
              • Solution: Conduct a full compliance audit early in the transition, ensuring that all licenses, certifications, and regulatory requirements are up to date.
            • Work with legal advisors to ensure that patient records, workplace safety, and billing practices are compliant with current laws.
            What is the importance of staff retention during the acquisition process?

            Staff retention during the acquisition of a dental practice is crucial for several reasons:

            • Supporting the New Owner
              Retained staff can serve as a valuable resource for the new owner. They can provide insights into the practice’s strengths and areas for improvement, making the transition to new ownership more informed and successful.
              In summary, staff retention plays a pivotal role in maintaining operational stability, patient satisfaction, and overall practice value during the acquisition process. Ensuring that key staff members feel secure and valued is essential for a seamless transition and long-term success.
            • Continuity of Patient Care
              The existing staff, particularly dental hygienists, assistants, and front-office personnel, have established relationships with patients. Retaining them helps maintain continuity in patient care, which reassures patients and helps preserve their loyalty. Patients are more likely to stay with the practice if they see familiar faces, even if the ownership changes.
            • Smoother Transition
              The retained staff knows the day-to-day operations, from appointment scheduling and billing to treatment protocols. Their familiarity with the practice’s systems and workflows helps ensure a smoother transition by minimizing disruptions. This allows the new owner to focus on leadership and strategy without worrying about operational issues.
            • Preserving Institutional Knowledge
              Long-term staff holds valuable institutional knowledge about the practice, such as patient preferences, history with vendors, and internal processes. Losing key team members can result in a loss of this knowledge, which may lead to inefficiencies or mistakes in the early stages of ownership.
            • Patient Retention
              Staff retention is directly tied to patient retention. Patients often build rapport and trust with the dental staff, not just the dentist. If key staff members leave after the acquisition, it can cause uncertainty among patients, potentially leading to a loss of business.
            • Maintaining Morale and Stability
              A stable and familiar team helps maintain staff morale, which can easily decline if employees are uncertain about their job security or future under new ownership. High morale contributes to a positive work environment, making the practice more efficient and welcoming for patients.
            • Financial Efficiency
              Recruiting and training new employees can be costly and time-consuming. Retaining the current team eliminates the need for recruitment and onboarding expenses, allowing the practice to operate more efficiently and profitably from the start.
            • Reputation Management
              A well-established staff contributes to the practice’s overall reputation in the community. Losing staff members could negatively affect the practice’s standing with patients and referral networks, which in turn could impact revenue and growth potential.
            Should I buy a practice with NHS or private contracts?
            • NHS Contracts
              • Pros: Stable income, high patient demand, simpler billing.
              • Cons: Lower profit margins, limited treatment options, high patient volume.
            • Private Contracts
              • Pros: Higher profit margins, more control over services, fewer patients.
              • Cons: Variable income, more marketing, insurance complexities.
            • Mixed Contracts
              • Pros: Balanced income, flexible services, growth potential.
              • Cons: More management complexity, balancing NHS and private patient expectations.
            • Key Considerations:
              • Financial Goals: NHS for stability, private for higher earnings.
              • Workload: NHS is high volume, private allows more patient time.
              • Market Demand: Choose based on local demand for NHS or private care.
            What are the tax implications of buying a dental practice?

            Buying a dental practice comes with several tax implications that you should be aware of:

            • Goodwill Amortization
              Goodwill, a significant intangible asset in many practice purchases, can be amortized over 15 years, allowing you to spread out the tax benefits.
              Conclusion:
              Tax implications can be complex, so working with a tax professional or accountant specializing in dental practice acquisitions is essential to maximize deductions and avoid potential issues.
            • Asset Allocation
              The purchase price is divided between tangible (equipment, inventory) and intangible assets (goodwill, patient lists). This allocation affects how you depreciate these assets for tax purposes, with equipment typically depreciating faster than goodwill.
            • Depreciation
              You can claim tax deductions through depreciation on the assets you purchase. Equipment is typically depreciated over 5-7 years, while goodwill and other intangible assets may be amortized over 15 years.
            • Interest Deduction
              If you finance the purchase, the interest on the loan is tax-deductible. This reduces your taxable income and helps manage cash flow during the loan repayment period.
            • Legal and Professional Fees
              Costs related to the acquisition, such as legal, accounting, and consulting fees, may be tax-deductible as business expenses.
            • Entity Structure
              The type of business entity you choose (e.g., LLC, S-corp, or sole proprietorship) affects your tax rates and liability. Consult a tax advisor to determine the best structure for your situation.
            What should I look for in a dental practice’s patient base before buying?

            When evaluating a dental practice’s patient base before buying, consider the following:

            • Treatment Types and Frequency
              Review the types of treatments patients regularly seek (e.g., cleanings, cosmetic procedures). Practices with a range of services and frequent visits have more stable and predictable revenue.
              Understanding the patient base helps you predict future revenue and determine if the practice aligns with your goals.
            • Patient Demographics
              Assess the age, income level, and insurance coverage of the patients. A diverse patient base with a mix of ages and income levels indicates a stable practice with long-term potential.
            • Active Patient Count
              Verify how many patients are considered “active” (typically those who’ve visited in the last 18-24 months). A higher number of active patients suggests strong demand and recurring revenue.
            • New vs. Existing Patients
              Check the balance between new and existing patients. A healthy practice will have a steady influx of new patients while maintaining a loyal base of repeat patients.
            • Patient Retention Rate
              A high retention rate means patients are satisfied with the practice, reducing the need for expensive marketing to acquire new patients.
            How do I negotiate a fair price for a dental practice?

            To negotiate a fair price for a dental practice, follow these steps:

            • Engage a Broker or Consultant
              A dental practice broker or financial consultant can help assess the practice’s value and guide the negotiation process, ensuring a fair deal.
              By leveraging this information, you can make a well-informed offer and negotiate a fair price for the practice.
            • Analyze Financials
              Review the practice’s profit and loss statements, balance sheets, and cash flow over the last 3-5 years. Understand the practice’s revenue, expenses, and profitability to gauge its value.
            • Evaluate Assets
              Assess the value of equipment, inventory, and real estate (if included). Consider the age and condition of these assets, as newer equipment may justify a higher price.
            • Consider Goodwill
              Goodwill, including the patient base, reputation, and referral networks, is a key intangible asset. Strong goodwill typically increases the practice’s value.
            • Compare Market Data
              Research comparable sales of other dental practices in the area. This helps you benchmark what similar practices have sold for, giving you a realistic price range.
            • Assess Future Potential
              Evaluate the practice’s growth potential. Practices with potential for expansion (e.g., adding new services, or increasing patient volume) may command a higher price but offer greater long-term returns.
            What financing options are available for buying a dental practice?

            Several financing options are available for buying a dental practice:

            • Partnerships or Investors
              You may consider bringing on a partner or investor to help finance the purchase. This option reduces your financial risk but also means sharing ownership and profits.
              Each option has its pros and cons, so it’s important to assess your financial situation and long-term goals to choose the best financing strategy.
            • Traditional Bank Loans
              Many banks offer loans specifically for dental practice acquisitions. These loans typically offer competitive interest rates and flexible terms. You’ll need strong credit and a solid business plan to qualify.
            • SBA Loans
              The Small Business Administration (SBA) offers 7(a) loans, which are popular for dental practice purchases. SBA loans provide longer repayment terms and lower down payments, though the application process can be lengthy.
            • Dental-Specific Lenders
              Some lenders specialize in financing healthcare and dental practices, such as Bank of America Practice Solutions and Live Oak Bank. These lenders understand the industry and can offer tailored financing options.
            • Seller Financing
              In some cases, the seller may offer financing, allowing you to pay a portion of the purchase price over time. Seller financing can offer more flexible terms and may require a lower down payment.
            • Personal Savings
              If you have enough capital, using personal savings or investments can eliminate debt and interest costs. However, it also ties up your liquid assets.
            How can I avoid common pitfalls when buying a dental practice?

            To avoid common pitfalls when buying a dental practice, consider the following strategies:

            • Negotiate Clear Terms
              Clearly define the terms of the sale, including transition support from the seller, to avoid misunderstandings. An experienced lawyer can help draft or review the purchase agreement.
              By addressing these key areas, you can reduce risks and make a well-informed decision when buying a dental practice.
            • Conduct Thorough Due Diligence
              Review financials, patient records, staff contracts, and equipment conditions. Ensure that the practice is financially healthy and operationally sound before committing.
            • Evaluate the Patient’s Base
              Verify the number of active patients and assess their demographics and loyalty. A shrinking or unstable patient base could hurt future revenue.
            • Understand the Practice’s Reputation
              Investigate the practice’s reputation in the community. Poor reviews or negative word of mouth can impact your ability to retain patients post-acquisition.
            • Ensure Legal Compliance
              Confirm the practice is compliant with local laws and regulations, such as HIPAA and OSHA standards. Non-compliance can lead to legal and financial liabilities.
            • Retain Key Staff
              Retaining experienced staff helps ensure a smoother transition and continuity of patient care. Losing key staff members can disrupt operations and patient relationships.
            • Get a Professional Valuation
              Avoid overpaying by obtaining an independent valuation from a dental practice broker or financial expert. This helps ensure the price aligns with the practice’s true value.
            • Plan for Working Capital
              Have sufficient working capital to cover initial operating costs, such as payroll, supplies, and marketing. This ensures smooth operations during the transition period.
            How long does the dental practice acquisition process typically take?

            The dental practice acquisition process typically takes 3 to 6 months, but this can vary depending on several factors. Here’s a breakdown of the timeline:

            • Closing the Deal (1-2 weeks)
              The final phase, including signing the purchase agreement, transferring assets, and officially closing the sale, typically takes 1-2 weeks.
              While the process is generally 3 to 6 months, delays in financing, negotiations, or legal matters can extend the timeline. Proper planning and working with experienced professionals can help keep things on track.
            • Finding a Practice (1-3 months)
              The search for a suitable dental practice can take several weeks to a few months, depending on the availability of practices in your desired location and the time it takes to assess potential options.
            • Due Diligence (1-2 months)
              Once a practice is identified, the due diligence process can take 30-60 days. This includes reviewing financial records, patient base, staff contracts, equipment, legal compliance, and obtaining third-party valuations.
            • Financing and Negotiations (1-2 months)
              Securing financing from a lender can take 4-8 weeks, depending on whether you’re using traditional loans, SBA loans, or seller financing. During this time, you’ll also negotiate the terms of the purchase agreement.
            • Legal and Regulatory Approvals (1 month)
              Completing necessary legal documents, lease agreements and any regulatory approvals can take another few weeks to a month. This involves working with attorneys and ensuring all contracts are in order.
            What should be included in the purchase agreement for a dental practice?

            A purchase agreement for a dental practice is a crucial legal document that outlines the terms of the sale. Here are the key elements that should be included:

            • Closing Details
              Define the closing date and conditions for the final transfer of ownership. Include provisions for what happens if either party fails to meet the terms of the agreement.
              Having these elements in the purchase agreement ensures both the buyer and seller are protected and that the terms of the sale are clear and legally binding. It’s highly recommended to work with an experienced lawyer to draft and review the agreement.
            • Purchase Price and Payment Terms
              Clearly state the total purchase price and how it will be paid (e.g., lump sum or instalments). Include details on any down payment, seller financing, and the timeline for payments.
            • Asset Allocation
              Define how the purchase price is allocated among tangible assets (e.g., equipment, furniture) and intangible assets (e.g., goodwill, patient records). This affects tax liabilities for both the buyer and seller.
            • List of Assets Included
              Provide a detailed list of all assets included in the sale, such as dental equipment, office furniture, inventory, and technology systems. Specify any exclusions or items that will remain with the seller.
            • Patient Records and Goodwill
              Outline the transfer of patient records and ownership of goodwill (e.g., reputation, brand). Ensure the seller commits to providing accurate patient records, which are critical for continuity of care and practice value.
            • Covenant Not to Compete
              Include a non-compete clause that prevents the seller from opening a competing practice nearby for a specific time period. This protects the buyer from losing patients to the seller post-sale.
            • Staff Retention and Employment Terms
              Address the transition of existing staff, including any agreements to retain key employees. This section can also outline which contracts or benefits will transfer to the new owner.
            • Transition Support
              Specify whether the seller will provide transition support, such as staying on for a defined period to help introduce the new owner to patients and staff. The duration and compensation for this support should be clearly stated.
            • Warranties and Representations
              The seller should provide warranties on the practice’s financials, legal compliance, and condition of the assets being sold. This protects the buyer from any undisclosed liabilities or issues.
            • Lease Agreements
              If the practice operates in a leased space, include details about lease assignment or transfer. Ensure that the lease terms are clear and acceptable to the buyer.
            • Contingencies
              List any contingencies that must be met before the sale is finalized, such as obtaining financing, verifying the practice’s financial performance during due diligence, or regulatory approvals.
            • Liabilities and Debt
              Clarify any liabilities or debts that the buyer may assume, such as outstanding loans on equipment or contracts with suppliers. If there are no liabilities, this should be explicitly stated.
            What steps can I take to ensure a smooth transition after buying a dental practice?

            To ensure a smooth transition after buying a dental practice, follow these key steps:

            • Enhance Patient Experience
              • Focus on Patient Care: Prioritize patient satisfaction and experience during the transition. Personalize care and build relationships to retain the patient base.
              • Offer Promotions: Consider offering special promotions or services to incentivize patients to return and introduce new ones.
              • By focusing on communication, continuity, and gradual improvements, you can create a stable environment for patients and staff while positioning the practice for long-term success.
            • Communicate with Patients Early
              • Introduce Yourself: Send a letter or email to patients introducing yourself as the new owner. Reassure them that the quality of care will continue, and address any concerns they may have about the transition.
              • Meet Patients in Person: Spend time getting to know existing patients during their visits to build trust and continuity of care.
            • Retain Key Staff
              • Maintain Staff Stability: Retain the existing staff, especially those who have built strong relationships with patients. This continuity helps reassure patients and ensures operational stability.
              • Hold Team Meetings: Meet with the staff early to discuss your vision, answer questions, and ease concerns. Building a positive relationship with the team is crucial for a smooth transition.
            • Provide Transition Support
              • Seller Involvement: If possible, arrange for the previous owner to stay involved during the transition period. This can help introduce you to patients, provide guidance, and smooth over any concerns.
              • Offer a Gradual Transition: A phased handover can help both the staff and patients adjust to the change in leadership.
            • Maintain Established Systems
              • Don’t Make Immediate Changes: Stick with the existing systems, processes, and workflows for the first few months. This allows you to understand how things work before implementing any changes.
              • Evaluate Over Time: After observing the practice, gradually make improvements to operational efficiency or patient care where necessary.
            • Preserve the Practice’s Reputation
              • Maintain Core Values: Continue delivering the same level of service that patients expect. Keeping core values intact ensures that patients stay loyal.
              • Address Patient Feedback: Be open to receiving feedback from patients and act on it to show your commitment to maintaining high standards.
            • Assess Financial Health and Efficiency
              • Monitor Financials: Regularly review the practice’s financial performance to ensure it remains profitable. Work with an accountant experienced in dental practices to optimize cash flow, billing, and expenses.
              • Streamline Where Needed: Over time, identify areas where efficiency can be improved, such as staffing or technology, but be cautious not to disrupt the workflow early on.
            • Leverage Marketing
              • Update Branding: If necessary, update the branding and marketing materials with your name while keeping the practice’s established brand identity intact.
              • Promote the Transition: Use social media, the practice’s website, and local advertising to introduce yourself to the community and attract new patients.
            • Ensure Legal and Compliance Continuity
              • Check Licenses and Credentials: Make sure your credentials, licenses, and insurance are up to date and properly transferred.
              • Review Regulatory Compliance: Ensure the practice complies with all healthcare regulations, including HIPAA and OSHA, to avoid legal issues during the transition.

            Buying a Dental Practice: Get Started

            When buying a dental practice (especially if it’s for the first time), you need the competent hands of qualified professionals. Not only have we been helping the UK’s dentists to buy, start and sell dental practices for over 20 years, we are dental practice owners ourselves! We know what it takes to buy the right dental practice, we can help you find it, buy it and get it up and running.

            Book a free, no-obligation consultation with one of our team at a time that suits you (including evenings). We’ll call you back and have a chat about how we can help buy your dream practice.

            With Samera Business Advisors you can rest easy knowing that your investment is secure and your future is brighter. Contact us today so we can help plan for your tomorrow.

            Learn More: Buying a Dental Practice

            For more information please check out the articles and webinars in the buying a dental practice section of our Learning Centre like the Guide to Buying a Dental Practice.

            Make sure you never miss any of our articles, webinars, videos or events by following us on Facebook, LinkedIn, YouTube and Instagram.

            Reviewed By:

            Nigel Crossman

            Nigel Crossman

            Head of Commercial Finance

            Nigel is a former banker and head of commercial finance at Samera. He specialises in raising finance, negotiating deals and structuring finance applications for healthcare businesses.

            Dan Fearon

            Dan Fearon

            Finance Manager

            Dan is a former banker and the head of our dental practice sales team. He specialises in asset finance for healthcare businesses and dental practice sales.

            10 Essential Cyber Security Steps for Dentists

            How to Protect Your Dental Practice Online

            Cyber security for dentists is a crucial, but largely over-looked, aspect of running a dental practice. Your computers, devices and networks hold confidential patient data and sensitive dental records.

            With the rise of cyber attacks on medical businesses, the increasing reliance on the cloud for storage & processing and the introduction of legislation like GDPR, it is essential that dentists make sure they have a strategy for cyber security and protecting their digital information.

            Cyber Security Threats to Healthcare Businesses

            In this webinar, Arun and George discuss several cyber security issues which pose a threat to your healthcare business online.

            Please click here to find out more about cybersecurity threats.

            Preventing cyber attacks

            Security Products

            An essential part of any prevention of cyber attacks is using some sort of Anti-Virus software. This is a major contributor to compromises. A decent Anti-Virus software will quarantine a malicious file and ensure it does not have access to a computer, potentially compromising it.

            An Anti-Virus works by scanning files or code that being passed through your network. Depending on the company. They build an extensive database of already known viruses and malware and matches the files to these in their database and decides whether to quarantine the file or not.

            Hardware

            Users can install a Firewall which is essentially a virtual wall that chooses to allow or decline traffic through your network.

            Much like antivirus software’s, Firewalls scan packets for malicious code or attack vectors that have already been identified as established threats. Should a data packet be flagged and determined to be a security risk, the firewall prevents it from entering the network or reaching your computer.

            Training

            The number one way to prevent cyber attacks is training. It has been said that your own staff are the biggest threat to any business. All it takes is one staff member to click on a link and that can be the entire network compromised. Of course the computers will have an anti-virus which should block any virus that has been allowed to access the computer. But why increase your body armour when you can take the bullets out of the gun?

            Phishing

            Spotting a Phishing Email

            There are 3 main traits to look out for with Phishing Emails.

            1. Urgency – Using tight deadlines to create a sense of urgency that distracts you from the rest of the message and pressures you into acting quickly.
            2. Authority – Using the authority of the sender, such as by pretending to be a senior executive, trusted colleague, or reliable company, to convince you that the message comes from a trustworthy source.
            3. Imitation – Exploiting ‘normal’ business communications, processes, and daily habits to trick you into reacting to a message. Check who the email is addressed to, if it’s ‘friend’ or ‘valued customer’, then this might be because the sender doesn’t know you.

            Passwords

            An obvious one; but having a secure password can be the difference between access and no access.

            Nowadays websites ask for a secure password, this includes at least; one capital letter, 6 lowercase letters, and one number. Usually, people like to be able to remember their password so they will use personal names and dates.

            A great method for a secure password is using the ‘Three Random Word’ method, this entails of using three completely random words, followed by ideally a random number, but any number would do, even a significant date. Using three different words will greatly increase the prevention for brute force attacks.

            Example:

            Joe Bloggs has a child names Sarah who was born 14/05/07.

            Most commonly the password Joe will use is Sarah140507, this way Joe has ticked all the boxes for the website, and its easy to remember. But this password is not very secure.

            As of Sept 2021, 78% of the UK population are regular social media users.

            Joe Bloggs posted a picture of a birthday dinner for his daughter Sarah on Facebook on 14/05/18 saying, “Happy Birthday Sarah, 11 today!!”. See the issue? Joe told a wannabe hacker exactly the date of his daughters’ birthday. Using a brute force attack, the hacker can now try to force his way into Joe’s account(s) using the information he has gathered.

            Read more about cyber threats here.

            Allocate responsibilities in your dental practice

            When it comes to computer security in a dental practice, it’s crucial to identify what must be done and allocate exactly which team members are responsible for those tasks.

            Overall responsibility should rest with a senior manager who has a broad view of all the risks and how to tackle them.

            Other individuals can handle particular aspects. For instance, installing security software.

            Management should identify which information and technology is really vital to the business, this is where the big risks lie.

            For example, damage to your dental practice’s financial or clinical system, or the loss of your dental patient list, could lead to the complete failure of the business.

            Other information may be less important. Equally, some computers are probably more critical, or more vulnerable, than others.

            Identifying the risks, then establishing what security measures already exist and whether they work, and what extra ones are required, will help you to target your security efforts where they are most needed in your dental practice.

            Action: Make a list of all the cyber security steps that need to be taken and make a spreadsheet allocating these tasks to specific members of staff.

            Protect your computers and networks in your dental practice

            Malicious activity could come from outside or inside your dental practice. Attacks from outside, for example by troublemaking hackers or e even competitors, can be protected against simply by installing a firewall.

            This is software or hardware which examines all the computer communications flowing in and out of the business, and decides whether it’s safe to let them through. It can also be used to manage your staff’s internet activity. For instance, by blocking access to chat sites where employees might encounter security risks.

            You can configure (set-up) the firewall to allow or prevent certain kinds of activity. There are several different kinds of firewall. The router supplied by your Internet service provider (ISP) may already have one built-in, or you can buy a software firewall solution.

            Protecting against illicit activity from inside the dental practice requires other precautions we’ll look at elsewhere in this supplement. All of these also provide extra protection against attacks from outside.

            Action: Install a firewall to protect your networks and possibly restrict staff and patient usage of the internet in the dental practice.

            Keep your dental practice’s computers and devices up-to-date

            Suppliers of PCs, software, and operating systems, such as Windows, frequently issue software updates (patches) to fix minor problems (bugs) or improve security. It’s essential to keep all of the computers in your dental practice (and other devices) up-to-date with the latest patches and software updates.

            Normally, they can be downloaded and installed automatically. Remember that just one vulnerable computer puts all the others at risk. It’s important to ensure that all available patches are applied to all of them.

            Action: Check for software updates on all the devices in your dental practice and upgrade hardware that is outdated.

            Control employee access to computers and dental records

            Although your computers should be guarded by a firewall, you should still protect user accounts (each person’s ‘identity’ with which they log on to a computer) and sensitive documents with passwords.

            Because each individual should have a unique user name and a password, access to different parts of your IT system can be limited to certain people. It is important to remember that some individuals may have more than one user name and password, perhaps if they have multiple roles.

            This not only protects against accidental or intentional damage by staff to systems and information, it also provides further security against outside intrusions. To achieve this, you can use security options built in to operating systems such as Windows, or you can buy specialised software online.

            Because you identified your biggest security risks and most vital information in Step 1, you can decide whether password control for a given item should be basic (for instance, one password authorising access to an entire computer) or stronger (each document or application requiring a separate password).

            Some individuals designated as computer administrators (admins) may be given access to nearly everything, in order to perform technical work. You should keep the number of admins to a minimum.

            Security software will usually generate records showing which employees have used particular computers or documents at different times. This can be useful for pinpointing problems, but access to these records should, of course, be tightly limited – otherwise, people misusing the system could alter them to cover their tracks.

            You can find out more about patient data and record keeping on the BDA website here.

            Action: Set up your employee profiles on your CRM, website administration and any other online data storage in your dental practice. Make sure you assign the appropriate roles to each team member.

            Protect against computer viruses in your dental practice

            Malicious software or ‘malware’ (a category including viruses, Trojans and spyware) may not always be as devastating as the headlines suggest, but can still slow down your systems dramatically, and passing them on to customers will win you no friends.

            Fortunately, there is plenty of protection available. Your computers may have been sold with anti-virus software (the generic term, although most products also protect against other kinds of malware). If not, you can easily buy it.

            This software regularly scans a computer in search of malware, deleting any that is found. Regular updates to head off new threats are key to anti-virus software. So this is one area where it does pay to stick to the big brand names and to ensure that the software is set to receive updates as regularly as possible (ideally daily).

            Action: Install and run anti-virus software on all your devices regularly to check for any issues or threats.

            Extend security beyond the office or dental practice

            Today’s employees sometimes work from home or on the road between dental practice sites using their own laptops, phones and tablets. It is difficult to extend the same level of security you can apply to office computers to these devices.

            But, you can reduce risk by requiring any personal equipment used for work is approved first by management or IT. It should have the minimum of anti-virus software, password protection and (where applicable) a firewall.

            To protect against unauthorised access to information when a device is mislaid or stolen, it should be possible to delete all the information (“wipe” it), even when you don’t have the device.

            This capability is built into newer models; software can also be bought to perform remote wiping, but this must be installed before the device is lost. Ensuring the sensitive data is kept in an encrypted area (see section 7) of the computer or device will stop most attempts to access data.

            This is easy to set up using off-the-shelf software. Beware of the dangers when connecting to unencrypted public WIFI, as hackers can intercept data. Check the hotspot is genuine and make sure file sharing is off and the firewall is on.

            Action: Conduct a review of all the devices your employees use to access or store patient data or dental records. Make sure they all have the proper anti-virus, firewall and data protection features.

            Remember the disks and drives you need to protect in your dental practice

            Removable disks and drives, such as DVDs and USB sticks, pose security risks in two ways. They can introduce malware into your computers, and they can be mislaid when containing sensitive information.

            Ensure that as far as possible, only disks and drives owned by your dental practice are used with your computers. Discourage employees from using them in third parties’ computers (in Internet cafes for example), and set up anti-malware software to scan them whenever they are used in the office.

            Action: Establish a plan to track who has possession of each disk or drive at any given time, what information is contained on them and check that all documents are erased from them after use.

            Plan for the worst

            Following the measures in this guide will help you protect against a major security breach. But no system is 100% secure, so it’s worth planning what you’d do if things went badly wrong. First, define what is ‘major’ for you. Something that puts a non-critical department of the business offline for a couple of hours probably isn’t. But something that prevents you serving customers, or performing vital functions such as payroll, will be.

            Establish how you will know that there’s a problem. You shouldn’t have to wait for computers to go down; your firewall or anti-virus software, for example, may provide advance warning that something unusual is going on. Plan your next steps.

            What help (perhaps a specialist computer company) should you call in? Do you need to contact key dental patients or suppliers to explain that there is a problem? Can some functions be continued using other computers, or pen and paper, while your systems are repaired?

            Finally, ensure that it’s clear who is responsible for doing what in an emergency. Your plan can be laid out in a document, and delivered in training sessions. It may incorporate elements of your plans for other disasters, such as a fire on your premises, and cut-down versions can be applied to less damaging computer incidents.

            Action: Create a strategy for how your dental practice will handle a major breach of patient data or dental records. Identify your biggest risks and create an emergency contingency plan.

            Educate your dental team about cyber security for dentists

            Tell everyone in the business why security matters, and how they can help, using training sessions and written policy documents. This will encourage them to follow practices such as regular password changes. Most will not have to actively work at security. They’ll simply need to be aware of risks. For example, knowing that they should never click on a web link or attachment in an email from an unfamiliar source.

            There are non-technical risks, too. One is social engineering, where hackers try to trick employees into revealing technical details that make your computers vulnerable. For example, a hacker might pretend to work for your computer supplier and claim they need passwords to perform maintenance. The casual atmosphere of social media such as Facebook could be conducive to such deceptions, so employees should be especially wary of discussing your systems and practices on social media.

            Action: Create a training session to educate your team on their responsibilities and duties regarding dental records and patient data. Deliver this programme regularly.

            Keep records and test your dental practice’s cyber security regularly

            Security is an ongoing process, not a one-off fix. So it’s important to keep clear records. For example, the decision-making in Step 1 of this guide could help you produce a list of all your hardware and software, along with an indication of how secure each item needs to be.

            Similarly, records of software patches and lists of authorised personal devices will help build up a picture of your business’s security status, spot potential weak points, and figure out how any problems arose. Good record keeping will also help you regularly test all your security measures, and ensure that you have functioning, up-to-date software. Any business is only as secure as its weakest link, and testing will make sure that no weaknesses are overlooked.

            Action: Create a cyber security strategy for your dental practice by following the steps listed here, creating a plan for each task and regularly testing your systems and strategies.

            Check out our other articles, webinars and podcasts in the Samera Learning Centre

            Essential Cyber Security Steps for Dentists FAQ

            Why is cyber security important for dental practices?

            Cyber security is crucial for dental practices because it protects sensitive patient information, including medical records and personal details, from cyber threats like data breaches and ransomware. With increasing regulations like GDPR, dental clinics must ensure they secure digital data to avoid hefty fines and maintain trust with patients. By implementing robust cyber security measures, such as encryption, secure passwords, and regular system updates, dental practices can prevent unauthorized access, safeguarding their reputation and ensuring compliance with legal obligations.

            What are the common cyber threats faced by dental clinics?

            Dental clinics face several common cyber threats, including:

            • Phishing attacks – Fraudulent emails or messages designed to steal sensitive data.
            • Ransomware – Malicious software that encrypts data, demanding payment for its release.
            • Data breaches – Unauthorized access to patient records and personal information.
            • Malware – Viruses or malicious software that can damage systems or steal data.
            • Insider threats – Employees with access to sensitive data can unintentionally or deliberately cause security issues.
            How can dental practices protect patient information?

            Dental practices can protect patient information by implementing strong data encryption, using secure passwords, and regularly updating software to prevent vulnerabilities. They should also conduct frequent data backups and limit access to sensitive information, ensuring only authorized personnel can access it. Employee training on cyber security best practices, such as recognizing phishing attempts, is essential. Additionally, practices should use secure networks and firewalls to safeguard against external threats.

            What steps can improve cyber security in a dental practice?

            To improve cyber security in a dental practice, consider these steps:

            1. Use strong, unique passwords and multi-factor authentication.
            2. Regularly update software and systems to fix vulnerabilities.
            3. Install firewalls and antivirus software.
            4. Train staff to recognize phishing and other cyber threats.
            5. Encrypt sensitive patient data.
            6. Perform regular data backups.
            7. Limit access to patient information based on role-specific needs.
            8. Secure remote access with VPNs and encryption.
            How often should dental clinics back up their data?

            Dental clinics should back up their data daily to ensure minimal loss of patient information in case of a cyber-attack or system failure. Regular backups protect against ransomware and other threats by providing an up-to-date copy of critical data, allowing for quick recovery. Automated backups can also help ensure consistency and reduce human error, making them a reliable part of a clinic’s cyber security strategy.

            What legal obligations do dental practices have for data protection?

            Data Protection Obligations for Dental Practices: A Quick Guide

            Dental practices handle sensitive patient data and must comply with strict data protection laws, such as GDPR (in the EU & UK) and HIPAA (in the U.S.). Here are the key legal obligations:

            • Staff Training
              • Awareness: Regularly train staff to handle patient data securely and comply with data protection regulations.
              • Why It Matters: Compliance with data protection laws like GDPR and HIPAA protects both patients and your practice from hefty fines and reputational damage.
            • GDPR Compliance (EU & UK)
              • Lawful Processing: Ensure patient data is processed legally, based on consent, medical care, or legal obligation.
              • Data Security: Implement strong security measures like encryption and access controls.
              • Patient Rights: Patients can request access, correction, or deletion of their data.
              • Breach Notification: Notify authorities and patients within 72 hours of a data breach.
            • HIPAA Compliance (U.S.)
              • Protect PHI: Safeguard patient health information through privacy and security measures.
              • Breach Reporting: Notify affected patients and the Department of Health and Human Services (HHS) if a breach occurs.
            • Data Breach & Third-Party Contracts
              • Report Breaches: Notify regulatory bodies and patients promptly if a breach happens.
              • Vendor Compliance: Ensure third-party providers follow data protection laws via contracts.
            How can dentists prevent phishing attacks?

            How Dentists Can Prevent Phishing Attacks

            • Employee Training: Educate staff to recognize phishing emails and run phishing simulations.
            • Email Security: Use strong spam filters and email authentication (SPF, DKIM, DMARC).
            • Multi-Factor Authentication (MFA): Require MFA for email and systems access.
            • Verify Links: Always check URLs before clicking; avoid opening suspicious attachments.
            • Update Software: Regularly update software and antivirus tools.
            • Incident Response Plan: Have a procedure for reporting phishing attempts and responding to breaches.
            What software is crucial for dental cyber security?

            To protect sensitive patient data and maintain strong cybersecurity in a dental practice, these key types of software are essential:

            • Antivirus & Anti-Malware Software
              • Protects against viruses, malware, and ransomware that can compromise patient data.
            • Firewall
              • Monitors incoming and outgoing network traffic, blocking unauthorized access.
            • Encryption Software
              • Ensures sensitive patient information is encrypted both at rest and in transit, securing data even if it’s intercepted.
            • Email Security Software
              • Filters phishing emails and spam, preventing harmful links and attachments from reaching your inbox.
            • Backup and Disaster Recovery Solutions
              • Automatically backs up patient records and files, ensuring quick recovery in case of data breaches or system failures.
            • Multi-Factor Authentication (MFA) Tools
              • Adds an extra layer of security for accessing practice management systems and emails.
            • Security Information and Event Management (SIEM)
              • Monitors detect and respond to security threats in real time across your network.
                By using these essential cybersecurity tools, dental practices can effectively protect patient data and prevent cyber threats.
            Why is staff training necessary for cyber security?
            • Human Error is a Major Risk: Many cyber attacks, such as phishing, exploit human errors like clicking malicious links. Training helps staff recognize and avoid these threats.
            • First Line of Defense: Employees are often the first point of contact with potential cyber threats. Well-trained staff can prevent breaches before they happen by identifying suspicious emails or activity.
            • Compliance with Regulations: Dental practices must comply with laws like GDPR or HIPAA, which require staff to follow strict data protection protocols. Training ensures employees understand these obligations.
            • Minimizes Insider Threats: Cybersecurity training reduces the risk of both accidental and malicious insider threats, which can lead to data breaches.
            • Keeps Security Practices Up to Date: Cyber threats evolve constantly. Regular training ensures staff stay informed about the latest risks and best practices for protecting patient data.

            In short, staff training is vital for reducing vulnerabilities and maintaining a secure dental practice.

            How can dental clinics secure remote work setups?
            • Use VPNs (Virtual Private Networks): Ensure all staff connect to the clinic’s network through a VPN to encrypt data and protect against unauthorized access.
            • Multi-Factor Authentication (MFA): Require MFA for accessing practice management systems and email to add an extra layer of security.
            • Data Encryption: Encrypt sensitive patient data both at rest and in transit to protect information if it’s intercepted during remote access.
            • Secure Devices: Ensure that all devices used for remote work have up-to-date antivirus software, and firewalls, and are properly secured with strong passwords.
            • Regular Software Updates: Keep operating systems, software, and security patches up to date to reduce vulnerabilities.
            • Limit Access to Sensitive Data: Restrict access to sensitive patient information only to authorized personnel, and only on a need-to-know basis.
            • Employee Training: Train staff on the importance of cybersecurity while working remotely, such as recognizing phishing attempts and securing home Wi-Fi.
            • Backup and Recovery Solutions: Ensure regular backups of patient data, and have a disaster recovery plan in case of data breaches or system failures.

              By following these steps, dental clinics can maintain data security while enabling remote work for their staff.
            What are the consequences of a data breach in a dental clinic?
            • Financial Penalties: Non-compliance with regulations like HIPAA (USA) or GDPR (EU/UK) can lead to hefty fines, ranging from thousands to millions, depending on the severity of the breach.
            • Reputation Damage: A breach can erode patient trust, damaging the clinic’s reputation and leading to a loss of business.
            • Legal Liability: Patients affected by the breach may file lawsuits for negligence, resulting in legal costs and compensation claims.
            • Operational Disruption: Clinics may face downtime due to investigations or recovery efforts, which can halt business operations and reduce revenue.
            • Regulatory Scrutiny: A breach often triggers audits and increased scrutiny from regulatory authorities, possibly resulting in more compliance checks and tighter restrictions.
            • Patient Impact: Compromised sensitive information like health records or personal data can lead to identity theft, fraud, or other harm to the patients involved.

              In summary, a data breach can lead to significant financial, legal, and reputational damage, affecting the clinic’s operations and patient relationships.
            How can dental practices ensure GDPR compliance?
            • Obtain Lawful Consent: Ensure that you have a valid legal basis for processing personal data, such as explicit patient consent, medical necessity, or legal obligations.
            • Data Minimization: Collect only the data necessary for the purpose of patient care and avoid storing excessive or irrelevant information.
            • Secure Data Handling: Implement strong security measures like encryption, firewalls, and regular data backups to protect patient information from unauthorized access or breaches.
            • Appoint a Data Protection Officer (DPO): If required, appoint a DPO to oversee data protection practices, ensure compliance, and handle any GDPR-related issues.
            • Patient Rights: Provide patients with access to their data and the ability to correct, delete, or transfer their personal information. Have processes in place to respond to such requests promptly.
            • Data Breach Response: Establish procedures to identify, report, and manage data breaches. Report any breaches to the relevant supervisory authority (such as the ICO in the UK) within 72 hours, if required.
            • Third-Party Contracts: Ensure that any third-party service providers, such as IT vendors or labs, are also GDPR-compliant by having proper contracts and data processing agreements in place.
            • Regular Staff Training: Train staff on GDPR regulations, data protection best practices, and how to handle sensitive patient data securely.
            • Data Retention Policies: Set clear policies for how long patient data will be retained and ensure that unnecessary data is deleted securely once it’s no longer needed.

              By following these steps, dental practices can stay compliant with GDPR, protecting both their patients’ data and their practice from potential penalties.
            What should a dental clinic do after a cyber attack?
            • Contain the Breach: Immediately isolate affected systems to prevent the attack from spreading. Disconnect compromised computers from the network and shut down unauthorised access points.
            • Assess the Damage: Determine the scope of the attack, including what data was compromised (e.g., patient records, financial information) and how the breach occurred.
            • Notify Authorities: Report the breach to the relevant regulatory bodies (e.g., ICO for GDPR in the UK, or HHS for HIPAA in the U.S.) within the required timeframe (usually within 72 hours).
            • Notify Affected Patients: Inform patients whose data may have been compromised, providing them with details of the breach and any steps they can take to protect their information, such as monitoring for fraud or identity theft.
            • Investigate the Breach: Conduct a thorough investigation to identify the root cause of the breach. Engage cybersecurity experts, if necessary, to determine how the attack happened and to prevent future occurrences.
            • Enhance Security Measures: Patch vulnerabilities and update security protocols. This may include updating software, strengthening firewalls, implementing multi-factor authentication (MFA), or increasing encryption standards.
            • Review Policies and Procedures: Reevaluate your clinic’s cybersecurity policies, data handling procedures, and staff training. Ensure that all employees are aware of the updated protocols to avoid future breaches.
            • Backup and Restore Data: If possible, restore systems and data from secure backups. Ensure that the data is clean and unaffected by malware before reintegrating it into the system.
            • Long-Term Monitoring: Implement continuous monitoring of your systems to detect any unusual activity or follow-up attacks. Regular audits and security assessments can help identify weaknesses early.
            • Legal and PR Management: Consult with legal professionals to manage any potential legal ramifications. Additionally, consider public relations efforts to reassure patients and maintain trust after the incident.

              By acting swiftly and comprehensively, dental clinics can minimize the impact of a cyber attack and strengthen their defenses against future threats.
            What role does encryption play in securing dental data?
            • Data Protection: Encryption transforms sensitive patient data (like health records, personal details, and payment information) into unreadable code, ensuring that unauthorized users cannot access or understand it if a breach occurs.
            • Compliance with Regulations: Encryption helps dental practices comply with legal requirements like HIPAA and GDPR, which mandate the protection of patient data. Proper encryption reduces the likelihood of penalties in the event of a data breach.
            • Data Security at Rest and in Transit: Encryption secures data both when it is stored (at rest) and when it is being transmitted (in transit), such as during patient record transfers between systems or communication with third-party service providers.
            • Prevents Data Theft: Even if hackers gain access to a dental clinic’s system, encryption makes stolen data useless without the decryption keys, preventing criminals from exploiting it.
            • Mitigates Risk of Insider Threats: Encryption ensures that only authorized personnel with the appropriate decryption keys can access sensitive information, reducing the risk of insider threats or accidental exposure of data.
            • Safeguards Backups: Encrypted backups ensure that patient data remains protected even if the backup storage is compromised or stolen.

            By utilizing encryption, dental practices significantly enhance the security of patient data and ensure compliance with data protection laws, reducing the risks of breaches and data theft.

            How can dental clinics prevent ransomware attacks?
            • Regular Data Backups: Frequently back up critical data and store it securely offline or in a cloud with strong encryption. Ensure backups are not directly connected to your network to prevent them from being compromised during an attack.
            • Implement Strong Antivirus and Anti-Malware Software: Use reliable security software to detect and block ransomware before it can infect systems. Regularly update it to recognize new threats.
            • Employee Training: Educate staff on recognizing phishing emails, suspicious links, and attachments, which are common entry points for ransomware. Regular training and phishing simulations help build awareness.
            • Keep Systems and Software Updated: Ensure all systems, operating software, and applications are up to date with the latest security patches to close vulnerabilities that ransomware can exploit.
            • Multi-Factor Authentication (MFA): Implement MFA for accessing all systems and sensitive data, adding an additional layer of protection if login credentials are compromised.
            • Network Segmentation: Divide your network into smaller, isolated sections so that if one part is infected, the ransomware cannot easily spread to the entire system.
            • Email Filtering and Web Security: Use advanced email filters to block malicious attachments and links. Implement web filters to prevent users from accessing known harmful websites.
            • Limit User Access: Grant system access only to those who need it, and restrict administrative privileges. This minimizes the number of users who can potentially install ransomware on the network.
            • Monitor Network Activity: Set up monitoring systems to detect unusual network behavior, which could be an early indicator of a ransomware attack.
            • Incident Response Plan: Create a comprehensive ransomware response plan, including steps for isolating infected systems, notifying authorities, and restoring data from backups.

              By taking these preventive measures, dental clinics can significantly reduce their risk of falling victim to ransomware attacks and better protect sensitive patient data.

            Our Expert Opinion

            “Cyber security is hugely important for every business. It’s doubly important for healthcare businesses because they handle patient data as well as their own financial data. If I were to ask you what your cyber security protocol is and you can’t answer off the top of your head – your business is in danger. You can’t rely on a simple anti virus program. You can’t rely on a simple backup. You honestly really need to take cyber security seriously.

            If the NHS can get hacked then a small dental practice certainly can! It’s not just about hackers either. We at Samera suffered data issues when a fire broke out at one of the servers we were using for backups in France. Since then we’ve used a triple back-up system to make sure it never happens again. Don’t take any risks with yours or your patient’s data. Sort your cyber security out as soon as possible – your business could very well depend on it!”

            Chris O’Shea
            Head of Digital Marketing

            Get Started: Cyber Security for Healthcare

            Cyber security is an essential part of keeping your patients, data and business protected online.

            With Samera Cyber Security, you get the tools you need, the know-how to use them and digital copies of all your data. This three-pronged approach means you can keep your business safe and your data safe.

            Contact us today to find out more about how our cyber security training, digital protection products and back-up contingencies can help you.

            Make sure you never miss any of our articles, webinars, videos or events by following us on Facebook, LinkedIn, YouTube and Instagram.

            Reviewed By:

            Arun Mehra

            Arun Mehra

            Samera CEO

            Arun, CEO of Samera, is an experienced accountant and dental practice owner. He specialises in accountancy, financial directorship, squat practices and practice management.

            The Climate for Dental Practice Growth in the UK

            Dental Business Guide Podcast Episode | 8th February 2021
            Arun Mehra and Nigel Crossman

            Unlocking Opportunities: Exploring the Climate for Dental Practice Growth in the UK

            Dental practices in the UK have been facing some changes recently. These changes include new laws and different patient needs, which are making the dental practice environment evolve. However, there are still great opportunities for dental practices to grow and succeed in the UK. By using the right strategies and approach, dental practices can reach their full potential and achieve significant growth in a short time.

            In this blog post, we will explore some of the main factors that are driving growth in the dental practice industry in the UK. We will look at things like changes in the population and advances in technology, and how these trends are shaping the future of dental practices in the UK.

            Read our guide on How to Grow a Dental Practice.

            Introduction to the current climate for dental practice growth in the UK

            The dental business in the UK is going through a time of change, providing many opportunities for dental practices to grow and expand. This is due to advancements in technology, changing patient expectations, and evolving healthcare approaches, all of which are continuously shaping the field of dentistry.

            One significant factor contributing to the growth potential of dental practices is the increasing emphasis on oral health and its connection to overall well-being. People are becoming more aware of the importance of regular dental check-ups and preventive care, leading to a higher demand for dental services to maintain and improve their oral health.

            Moreover, advancements in dental technology have revolutionised the field, offering dentists innovative tools and techniques to provide better patient experiences and outcomes. From digital imaging and CAD/CAM technology to laser dentistry and minimally invasive procedures, these changes have not only improved the quality of care but also expanded the range of services that dental practices can offer.

            Additionally, the ageing population in the UK is also contributing to the growth of dental practices. As people age, they require specialised dental care, such as dentures, implants, and other supportive procedures. This creates a niche market for dental practices to cater to the unique needs of this segment.

            Furthermore, the growing healthcare policies and the increasing availability of dental insurance coverage have made dental care more accessible to a larger portion of the population. As a result, more patients are seeking dental treatments and services, providing dental practices with a larger customer base to serve.

            However, it’s important to acknowledge that the current environment for dental practice growth also comes with its challenges. Competition within the industry is fierce, with various dental practices vying for the same pool of patients. To succeed in this competitive landscape, dental practices need to stand out by offering excellent patient experiences, personalised care, and effective marketing strategies.

            Action Points

            • Promote Oral Health: Educate on the significance of oral health for increased preventive care services.
            • Invest in Technology: Utilize advanced dental technologies for better patient care and expanded services.
            • Focus on Seniors: Offer specialized services for the aging population’s dental needs.
            • Maximize Insurance Benefits: Make use of healthcare policies and dental insurance to attract a wider patient base.
            • Stand Out: Differentiate your practice with superior patient experiences and personalized care.
            Navigating-the-growth-climate-for-uk-1

            Read our guide to setting up a private dental practice.

            Factors influencing the growth of dental practices in the UK

            The growth of dental practices in the UK is influenced by several important factors that shape the current environment for dental practice development. Understanding these factors is crucial for dental professionals who want to open new opportunities and expand their practices.

            Firstly, there is a growing demand for dental services. As the population grows and ages, the need for routine dental care, cosmetic dentistry, and specialised treatments continues to rise. This increasing demand creates a favourable environment for dental practices to attract more patients and increase their revenue.

            Another factor impacting practice growth is the advancement of dental technology. Innovations such as digital dentistry, CAD/CAM systems, and laser dentistry have transformed the field, improving treatment outcomes and patient experiences. Practices that embrace and invest in these technologies tend to attract more patients and gain a competitive edge in the market.

            The evolving regulatory landscape also affects the growth of dental practices. Changes in regulations and policies, such as the NHS contract changes and the expansion of private dental care, can create new opportunities for practices to adapt their business models and expand their service offerings. Staying informed about these regulatory developments is essential for dental professionals to stay ahead and capitalise on emerging trends.

            Moreover, there is an increasing emphasis on preventive care and patient-centred approaches in the dental industry. Practices that focus on patient education, engagement, and personalised treatment plans tend to build long-term patient relationships, leading to increased loyalty and referrals. Building strong patient relationships through excellent customer service and patient-focused care has proven to be a catalyst for practice growth.

            Finally, economic factors play a crucial role in shaping the growth of dental practices. Overall economic stability, consumer spending power, and insurance coverage all impact patients’ willingness to seek dental treatments. Understanding the economic environment and adjusting pricing strategies and payment options accordingly can help practices attract and retain a diverse patient base.

            In conclusion, various factors influence the growth of dental practices in the UK. The increasing demand for dental services, advancements in technology, regulatory changes, patient-centred approaches, and economic factors all contribute to the exciting opportunities available for dental professionals to expand their practices. Staying informed, embracing innovation, and adapting to the changing landscape are key to unlocking growth potential in the dynamic dental industry.

            Action Plan

            • Capitalize on Demand: Focus on expanding services to meet the growing need for routine, cosmetic, and specialized dental treatments.
            • Invest in Innovation: Embrace and integrate the latest dental technologies to enhance treatment outcomes and patient experiences.
            • Navigate Regulations: Stay informed about regulatory changes and adapt business models to leverage new opportunities in both NHS and private sectors.
            • Emphasize Preventive Care: Develop patient-centered approaches, focusing on education and engagement to foster long-term relationships and loyalty.
            • Adjust to Economic Conditions: Tailor pricing strategies and offer flexible payment options to accommodate the economic status and insurance coverage of patients.
            Navigating-the-growth-climate-for-uk-2

            Contact us to find out more

            Segment trends play a crucial role in shaping the environment for dental practice growth in the UK. Understanding these trends can help dental professionals seize opportunities and tailor their services to meet the growing needs of the population.

            One key trend is the aging population. As people live longer, there will be an increased demand for dental services among older adults. This group often requires specialised dental care, such as dental implants, dentures, and oral health management for ongoing conditions. Dental practices that can meet the unique needs of older patients might find themselves in high demand.

            Another important segment trend is the rising diversity of the UK population. With globalisation and migration, dental practices have the chance to serve a more diverse range of patients. This includes people from different cultural backgrounds who may have specific oral health needs or preferences. Practices that can adapt to and embrace diversity will be well-positioned to attract and retain a broader patient base.

            Additionally, the younger generation presents both opportunities and challenges for dental practice growth. Millennials and Gen Z are more conscious of their oral health and will invest in preventive dental care. However, they also have higher expectations when it comes to convenience, technology, and personalised experiences. Dental practices that can leverage digital tools, offer flexible appointment options, and provide a patient-centered approach will be able to capture the loyalty of these younger patients.

            It is also important to consider the impact of regional demographic variations. Different areas in the UK may have specific population dynamics, with variations in age profiles, economic status, and oral health needs. Dental practices that conduct comprehensive market research and tailor their strategies to the specific demographics of their local area have a competitive advantage in the pursuit of growth.

            In conclusion, staying aware of segment trends is crucial for dental practices seeking to unlock growth opportunities. By understanding the needs and preferences of different segment groups, practices can tailor their services, attract a diverse patient base, and position themselves for long-term success in the ever-growing landscape of dental care in the UK.

            Action Points

            • Cater to an Ageing Population: Develop specialized services for older adults, focusing on implants, dentures, and chronic condition management.
            • Embrace Cultural Diversity: Adapt services to cater to the oral health needs and preferences of a culturally diverse patient base.
            • Engage Younger Generations: Leverage digital tools and offer personalized, convenient services to meet the expectations of Millennials and Gen Z.
            • Tailor Strategies Locally: Conduct market research to understand local demographic trends and tailor services to meet regional needs.
            Navigating-the-growth-climate-for-uk-3

            Read our guide to buying a private dental practice.

            Facts and figures about Dental practice growth in the UK

            The Dental Practices industry in the UK was worth £6.6 billion in 2022, and it grew by 17.2% compared to the previous year. However, between 2017 and 2022, it experienced a yearly decline of 2.7% on average.

            In the UK, the Dental Practices industry lost market share faster than the overall economy and the Human Health and Social Work Activities industry. It ranked eighth in size among the Human Health and Social Work Exercises industries and was the 132nd largest industry in the UK.

            The main factor negatively affecting this industry is people’s real disposable income, while high industry support is the primary positive factor. Better dental hygiene has improved the condition of people’s teeth as they age, leading to increased demand for dental services as the population gets older. Older people are a significant market for dental practices.

            As the number of people aged 65 and older increases in 2022 and 2023, there will be more opportunities for dental offices to provide their services.

            Action Points

            • Industry Value: The UK Dental Practices industry was valued at £6.6 billion in 2022, growing 17.2% from the previous year.
            • Aging Population: Increasing demand for dental services with the growing number of people aged 65 and older.
            Navigating-the-growth-climate-for-uk-4

            Regulatory and policy changes affecting the dental industry in the UK

            Recently, the dental business in the UK has experienced significant changes in rules and policies that have a big impact on the growth and development of dental practices. These changes have not only affected how dental experts operate but also created opportunities for growth and expansion.

            One major change is the introduction of the General Data Protection Regulation (GDPR) in 2018. This regulation made data security stricter, requiring dental practices to review their data management processes and ensure compliance. While this might seem like an extra burden, it has also given dental practices a chance to improve their reputation by showing a commitment to data security and privacy.

            Another significant change in the dental industry is the shift towards preventive and comprehensive approaches to oral health. With a greater focus on patient education and prevention, dental practices have the opportunity to position themselves as leaders in promoting overall health and oral well-being. They can do this by offering comprehensive oral hygiene programs, promoting healthy lifestyle choices, and adopting advanced technologies for early detection and intervention.

            Moreover, the changes in the NHS dental contract have brought both challenges and opportunities for dental practices. The new contract aims to improve patient access to dental care and encourage preventive measures. This shift towards a preventive-centred model provides opportunities for practices to stand out by offering innovative and patient-centred services that go beyond traditional treatments.

            Additionally, the ongoing changes in reimbursement structures and fee schedules have prompted dental practices to rethink their pricing strategies and explore alternative sources of revenue. Practices that proactively adapt to these changes by implementing efficient cost management, exploring private treatment options, and embracing digital solutions have a greater chance of thriving in the evolving dental landscape.

            Overall, the regulatory and policy changes in the UK dental industry have created a dynamic environment that demands adaptability and innovation. Dental practices that stay updated with these changes and leverage the opportunities they present will be well-positioned for growth and success in the ever-changing dental landscape.

            Read our guide on How to Build a Dental Group.

            Technological advancements and their role in driving dental practice growth

            In the UK, technology has played a crucial role in improving dental practices. Dentists now have access to many advanced tools and innovations that enhance patient care, streamline operations, and ultimately lead to practice growth.

            One significant advancement is the use of digital dentistry. This includes tools like 3D scanners and intraoral cameras that have changed how dentists diagnose and treat patients. These tools provide detailed and precise images, allowing for more accurate treatment planning and better patient outcomes. Digital impressions have also replaced messy traditional impressions, saving time and making patients more comfortable.

            Another area where technology has made a big impact is in dental implants. Computer-aided design and computer-aided manufacturing (CAD/CAM) systems have revolutionised the way custom dental prosthetics are made. This not only improves the fit and feel of the final restoration but also reduces the time it takes to provide implant treatments.

            Furthermore, advancements in practice management software have streamlined administrative tasks, making dental practices operate more efficiently. These software systems automated appointment scheduling, patient records management, billing, and inventory management, freeing up time for dentists and staff to focus on providing quality care.

            Moreover, technology has also improved patient communication and engagement. Dental practices can now use various digital platforms to communicate with patients, send appointment reminders, and provide educational materials. This enhances patient satisfaction and loyalty, leading to more referrals and practice growth.

            Overall, technological advancements have transformed the dental industry in the UK. From digital imaging systems and CAD/CAM technology to practise management software and patient communication tools, the role of technology in driving dental practice growth is significant. Embracing these advancements can create new opportunities and help dental practices thrive in an ever-evolving landscape.

            Opportunities for expansion and innovation in the dental field

            The dental field in the UK has many exciting opportunities for growth and progress. Thanks to advancements in technology and the changing needs of patients, dental practices have the potential to thrive in this ever-changing environment.

            One significant opportunity for growth lies in the increasing demand for specialised dental services. As the population gets older, there is a growing need for dental professionals who focus on caring for older adults. Dental practices can tap into this market and cater to people who require special attention, and they are willing to pay more for it.

            Another way to grow is by incorporating technology into dental practices. From digital imaging and 3D printing to tele-dentistry and virtual consultations, technology offers various opportunities to provide efficient and convenient dental services. Practices that adopt these innovations can stand out from competitors and attract informed patients who value personalised care and convenience.

            Moreover, the growing emphasis on preventive and restorative dentistry presents additional growth opportunities. Dental practices that offer comprehensive services like teeth whitening, orthodontics, and dental implants can attract patients who want to improve their smiles and overall oral health. By staying up-to-date with the latest trends and techniques in cosmetic dentistry, practices can position themselves as leaders in the field and build a loyal patient base.

            Innovation in the dental field goes beyond clinical services. Dental practices can explore opportunities for expanding their reach through strategic partnerships and collaborations. For instance, teaming up with local healthcare providers or health centres can lead to cross-referrals and a broader patient base. Additionally, exploring options like tele-dentistry or mobile dental units can help reach under-served communities and expand the practice’s footprint.

            In conclusion, the dental field in the UK offers plenty of opportunities for expansion and growth. By identifying niche markets, embracing technology, offering comprehensive services, and exploring strategic partnerships, dental practices can unlock their full potential for success and growth. With the right strategies and a commitment to excellence, the possibilities in the dental industry are limitless.

            Navigating-the-growth-climate-for-uk-5

            Strategies for attracting and retaining patients in a competitive market

            In a highly competitive market, attracting and keeping patients is crucial for the growth and success of your dental practice. Here are some effective strategies to help you stand out and build a loyal patient base:

            Improve your online presence: In today’s digital age, having a strong online presence is essential. Create a user-friendly and visually appealing website that showcases your services, expertise, and patient testimonials. Optimise your website for search engines to improve its visibility and reach. Engage with patients on social media platforms to build relationships and showcase your practice’s personality.

            Provide outstanding customer service: Offering excellent customer service is essential for retaining patients. Train your staff to be friendly, attentive, and knowledgeable. Ensure your patients feel valued and heard by actively listening to their concerns and addressing their needs. Personalise the patient experience by remembering their names, preferences, and treatment history. Going the extra mile will leave a lasting impression and foster patient loyalty.

            Implement patient referral programs: Word-of-mouth referrals are powerful in the dental industry. Encourage your satisfied patients to refer their friends, family, and colleagues by offering incentives like discounts on future treatments or free services. Promote your referral program through various channels, including your website, online platforms, and in-office signage.

            Focus on patient education: Educating your patients about oral health and the importance of regular dental visits is not only beneficial for their well-being but also for building trust and loyalty. Provide educational materials, blog posts, and informative videos on your website and social media platforms. Take the time to explain treatment options, procedures, and preventive measures during patient appointments. Well-informed patients are more likely to value your expertise and continue seeking your services.

            Stay connected through regular communication: Establish a regular communication system to stay connected with your patients. Send out newsletters or emails featuring dental tips, practice updates, and upcoming promotions. Consider implementing appointment reminders and follow-up messages to ensure patients stay on track with their oral healthcare. By maintaining consistent communication, you will strengthen the patient-provider relationship and keep your practice top of mind.

            By implementing these strategies, you can differentiate your dental practice in a competitive market and attract new patients while retaining existing ones. Remember, a strong online presence and providing exceptional care are the keys to long-term success in the dental industry.

            Action Points

            • Online Presence: Boost your dental practice’s visibility with a user-friendly website and active social media engagement. Optimize search engines and share patient testimonials.
            • Customer Service: Elevate patient experiences with exceptional service. Personalize care and ensure staff are welcoming and responsive to patient needs.
            • Referral Programs: Encourage word-of-mouth through patient referral incentives, promoting loyalty and attracting new patients.
            • Patient Education: Build trust and loyalty by educating patients on oral health, treatment options, and preventive care.
            • Regular Communication: Keep in touch with patients through newsletters, appointment reminders, and follow-up messages to maintain a strong patient-provider relationship.
            Navigating-the-growth-climate-for-uk-6

            Read our guide on How to Retain New Dental Patients.

            Financial considerations and funding options for dental practice growth

            When it comes to growing your dental practice, money is an important factor to consider. Expanding your practice, buying new equipment, and hiring more staff all require funding. However, finding the right funding for your dental practice growth can be challenging if you don’t know the available options.

            One common funding option is a business loan from a bank or financial institution. These loans provide a lump sum of money that can be used for various expansion projects. Before applying for a loan, it’s essential to assess your needs and determine how much funding you’ll require. Create a detailed business plan that outlines your growth strategies, projected income, and repayment plan to increase your chances of approval.

            Another funding option is seeking investment from private investors or venture capitalists. This involves selling a portion of your practice’s ownership in exchange for capital. While this can be a great way to get funds, it’s important to carefully evaluate potential investors and negotiate favourable terms to protect your long-term interests.

            Moreover, there might be government grants and programs available to support dental practice growth. Research local, regional, and national initiatives aimed at promoting healthcare professions, including dentistry. These grants can provide financial assistance, training opportunities, or tax incentives, helping you expand your practice while minimising financial strain.

            Lastly, consider exploring partnerships or joint ventures with other dental professionals. Pooling resources and expertise can lead to collaborations that drive growth while sharing financial burdens. This collaborative approach allows for shared investments in new technologies, marketing campaigns, or office expansions, all while benefiting from each partner’s patient base and networks.

            Read our guide on How to Finance a Dental Practice.

            Before making any financial decisions, it’s crucial to consult with financial advisors or industry experts who can provide guidance tailored to your specific circumstances. They can help you understand the potential risks and rewards of different funding options and develop a sustainable growth strategy for your dental practice. By carefully considering financial considerations and exploring funding options, you can open doors for significant growth and success in the dental industry.

            Navigating-the-growth-climate-for-uk-7

            We hope you found our exploration of the environment for dental practice development in the UK helpful and insightful. As the dental industry continues to evolve, it’s crucial for dentists to adapt and seize opportunities for growth. By staying updated on the latest trends and factors influencing the business, you can position your dental practice for success. Whether you’re a new professional or an experienced one, there are always opportunities waiting to be explored.

            Check out our other articles, webinars and podcasts in the Samera Learning Centre

            Frequently Asked Questions Dental Practice Growth in the UK

            What factors are driving dental practice growth in the UK?

            The growth of dental practices in the UK is driven by several factors, including increasing patient demand for dental services, advances in dental technology, and the rising popularity of cosmetic and specialized dentistry. Government regulations supporting oral health and greater access to financing options for expanding or starting new practices also contribute to growth. Additionally, changes in patient demographics and a shift toward private dental care are fostering more opportunities for practice expansion.

            How does economic stability impact the expansion of dental practices?

            Economic stability significantly impacts the expansion of dental practices. During stable economic periods, patient spending on both essential and cosmetic dental services increases, providing opportunities for growth. Access to financing becomes easier, allowing practices to invest in new technology, expand facilities, or open new locations. Conversely, economic downturns may reduce patient demand for non-essential treatments and limit available funding, making expansion more challenging. Practices that adapt to economic conditions with flexible service offerings can sustain and even thrive.

            What role do government regulations play in dental practice growth?

            Government regulations play a critical role in dental practice growth by setting standards for patient care, licensing, and operational compliance. These regulations ensure patient safety, guide insurance and reimbursement practices, and establish protocols for clinical procedures. Favorable policies, such as grants or tax incentives for healthcare providers, can encourage expansion, while strict regulations may add operational costs. Compliance with these rules is essential for sustaining and scaling a dental practice successfully.

            How can dental practices adapt to changing patient demographics?

            Dental practices can adapt to changing patient demographics by offering services tailored to specific age groups, cultural needs, or emerging health trends. For example, as the population ages, demand for geriatric dental care may rise, while younger patients might seek cosmetic treatments. Practices can also integrate multilingual services or flexible payment options to cater to diverse patient bases. Using data analytics to track patient preferences and trends can help adjust marketing strategies and service offerings to align with demographic shifts.

            What financing options are available for growing a dental practice in the UK?

            Financing options available for growing a dental practice in the UK include traditional bank loans, healthcare-specific financing, private equity investment, and government-backed small business loans. Dental practices can also explore equipment financing for new technology or leasing options to manage costs. Lines of credit and grants for healthcare providers are additional avenues that support practice expansion. Each option depends on factors like the practice’s financial health and growth strategy.

            How does technological innovation influence dental practice expansion?

            Technological innovation significantly influences dental practice expansion by improving patient care, streamlining operations, and enhancing treatment options. New technologies like digital imaging, 3D printing, and AI-powered diagnostics allow practices to offer advanced treatments, attract more patients, and improve efficiency. Implementing electronic health records and cloud-based management systems also helps scale practices by enabling better patient data management and remote access to services. Adopting the latest tech tools can drive growth and boost competitiveness in the dental industry.

            What are the challenges of expanding a dental practice in the UK?

            Expanding a dental practice in the UK presents challenges such as navigating complex regulatory requirements, securing sufficient financing, and maintaining consistent care quality across multiple locations. Recruiting and retaining skilled staff, managing increased operational costs, and ensuring patient satisfaction while scaling can also be difficult. Additionally, competition with established practices and adapting to technological advancements are key hurdles to consider when planning for growth.

            What strategies help small dental practices compete in a growing market?

            To help small dental practices compete in a growing market, focus on delivering personalized patient care and offering niche services like cosmetic or pediatric dentistry. Leveraging digital marketing, such as SEO and social media, can help attract local patients. Investing in new technology, like digital imaging or telehealth services, can streamline operations and enhance patient experience. Building strong community relationships and creating a patient referral program are also effective strategies for staying competitive.

            How can sustainability practices benefit dental business growth?

            Sustainability practices can benefit dental business growth by reducing operational costs, such as energy and material consumption, and appealing to environmentally conscious patients. Adopting eco-friendly practices, like using biodegradable materials and reducing waste, enhances the practice’s reputation, potentially attracting more clients. Sustainable operations can also align with government incentives or regulations, providing financial benefits. Long-term, integrating sustainability supports the environment and can differentiate the practice in a competitive market.

            What role does patient demand play in the growth of UK dental practices?

            Patient demand plays a crucial role in the growth of UK dental practices by driving the need for expanded services and locations. Increased demand for cosmetic, preventive, and specialized treatments can fuel practice expansion. Practices that adapt to evolving patient expectations—such as offering flexible appointment scheduling, advanced technology, or eco-friendly options—can attract a broader patient base. Satisfying patient demand leads to greater loyalty, referrals, and overall business growth.

            How do tax policies affect dental practice expansion in the UK?

            Tax policies in the UK impact dental practice expansion by influencing profitability and available capital. Policies like Corporation Tax, VAT regulations, and capital allowances can affect how practices manage their finances. Favorable tax reliefs for investments in equipment, property, or sustainability initiatives can encourage expansion, while higher tax rates or complex compliance requirements may increase operational costs and limit growth. Understanding and leveraging tax policies can help practices maximize their growth potential.

            What are the best locations in the UK for starting a new dental practice?

            The best locations in the UK for starting a new dental practice typically include areas with growing populations, such as urban centers or suburban communities. Locations with high demand for dental services but lower competition, like developing regions or underserved areas, provide great opportunities. Additionally, choosing areas with strong transportation links, proximity to schools, and healthcare hubs can attract a steady stream of patients. Understanding local demographics and economic conditions is key when selecting the ideal location for a new practice.

            How does private healthcare impact the growth of dental practices?

            Private healthcare impacts the growth of dental practices by offering more flexibility and revenue opportunities compared to NHS-funded services. Practices that focus on private care can set their own fees, offer a wider range of treatments, and provide higher-quality services. This allows them to attract patients seeking specialized or cosmetic treatments, leading to increased profitability and faster growth. Additionally, private dental practices can expand more easily by catering to market demand for personalized care and advanced dental procedures.

            What are the benefits of expanding into specialized dental services?

            Expanding into specialized dental services offers several benefits, including attracting a wider patient base, differentiating your practice from competitors, and increasing revenue potential. Services like cosmetic dentistry, orthodontics, or implantology allow practices to cater to specific patient needs, often with higher profit margins. Specialization can also enhance the reputation of the practice, making it a go-to destination for advanced treatments and helping to build long-term patient loyalty.

            How can dental practices attract investment for growth?

            Dental practices can attract investment for growth by demonstrating strong financial performance, offering a solid business plan, and showcasing opportunities for expansion into new markets or specialized services. Investors are drawn to practices with a clear strategy for increasing patient numbers, improving profitability, and adopting innovative technologies. Building a strong brand reputation, maintaining a loyal patient base, and demonstrating a clear path to scalability can also make the practice more appealing to potential investors.

            How does Brexit impact the dental industry’s growth?

            Brexit has impacted the dental industry’s growth by creating challenges around staffing, as many dental professionals from the EU may face immigration and licensing hurdles. The supply chain for dental materials has also been affected, with potential delays and increased costs due to new trade regulations. However, the shift may also create opportunities for UK-based dental practices to attract investment and adapt to changing regulations. Practices that navigate these challenges efficiently may find opportunities for expansion.

            What are the best marketing strategies for growing a dental practice?

            The best marketing strategies for growing a dental practice include:

            • Local SEO: Optimize your website to rank higher in local searches for dental services.
            • Social Media Marketing: Engage patients with informative content and promotions.
            • Patient Referral Programs: Encourage satisfied patients to refer others.
            • Online Reviews: Build trust through positive patient reviews.
            • Content Marketing: Publish blogs and videos about dental care to attract more traffic.
            How does staff retention affect dental practice scalability?

            Staff retention plays a crucial role in dental practice scalability by ensuring continuity in patient care, reducing recruitment and training costs, and maintaining operational efficiency. A stable, experienced team helps build patient trust and loyalty, essential for sustainable growth. High retention also supports consistent service quality across multiple locations, which is key when expanding. Practices that invest in staff development, offer competitive benefits, and foster a positive work culture are more likely to scale effectively.

            What is the role of patient satisfaction in dental practice expansion?

            Patient satisfaction is essential for dental practice expansion because satisfied patients are more likely to return, recommend the practice, and leave positive reviews. High satisfaction levels foster trust and loyalty, which can boost patient retention and attract new patients through word-of-mouth referrals. Consistently delivering quality care and a positive experience strengthens the practice’s reputation, supporting growth in competitive markets. Satisfied patients also help build a stable patient base, making it easier to expand services or open new locations.

            How can dental groups expand without sacrificing care quality?

            Dental groups can expand without sacrificing care quality by standardizing clinical procedures, investing in staff training, and using technology to streamline operations. Maintaining consistent patient care protocols across all locations ensures uniform quality. Centralized management systems for administrative tasks like billing and scheduling allow clinicians to focus more on patient care. Regular quality audits and feedback systems can help monitor performance and identify areas for improvement, ensuring that patient care remains a priority during expansion.

            Reviewed By:

            Arun Mehra

            Arun Mehra

            Samera CEO

            Arun, CEO of Samera, is an experienced accountant and dental practice owner. He specialises in accountancy, financial directorship, squat practices and practice management.

            Grow Your Dental Practice with Samera

            Join the Samera Alliance buying group today for free to save money on your consumables and assets, increase your profits and grow your dental practice.

            You’ll get access to exclusive discounts on the consumables, products and equipment you need to build and grow your dental practice. You’ll also get exclusive discounts from our Alliance Partners, covering everything from HR, IT and legal services to utilities, compliance and dental technology.

            Join for free. Save money. Grow your dental practice.

            More on Growing a Dental Practice

            For more information on growing a dental practice, check out the articles and webinars in our Learning Centre, like our guide on How to Grow a Dental Practice.

            Make sure you never miss any of our articles, webinars, videos or events by following us on Facebook, LinkedIn, YouTube and Instagram.

            The Naive Dental Practice Buyer

            In these changing dental times, it actually amazes me to see dentists paying over the odds for an over-priced dental practice. Yes, there is a significant demand for dental practices and yes, we receive inquiries daily from first-time buyers to expanding groups and existing principals. 

            But what really amazes me is just how naive some buyers really are. 

            Now, if you are a potential buyer the first question you must ask yourself is, who is the selling broker?

            You may be wondering, why am I asking this?

            To make it abundantly clear, some of the established groups don’t buy from certain dental brokers. To put it simply, these corporates believe such brokers have over-priced such practices and they are happy to leave them alone and wait for a naive buyer to come along and buy the practice themselves. Sadly, this is a regular occurrence where many such corporates have turned down dental practices because they are overpriced, waiting for someone less experienced to come and buy.

            Let’s get this straight, just because some individual or broker is trying to get the best price for a particular practice, does not mean you have to buy it at that price.

            In the last month, I’ve seen individuals willing to pay over 10 times EBITDA for very average practices, in very average locations, in the hope that they can grow the business further.

            Check out our other articles, webinars and podcasts in the Samera Learning Centre

            The current market is only 6 times EBITDA.

            But what really gets my goat is a manufactured EBITDA figure which has been inflated significantly under the guise of what the future potential may look like.

            Let me make this clear; do not believe anything the broker tells you. Calculate your own EBITDA, or get some professional help to do this for you. It’s the selling broker’s job to justify as high a number as possible. 

            Finally, has anyone actually told the naive buyer that, when it comes to selling the practice that they have worked hard and added value to, the return on investment they were hoping for may not actually manifest itself.

            Unless, I guess, they have another naïve buyer come along.

            Buying a Dental Practice: Get Started

            When buying a dental practice (especially if it’s for the first time), you need the competent hands of qualified professionals. Not only have we been helping the UK’s dentists to buy, start and sell dental practices for over 20 years, we are dental practice owners ourselves! We know what it takes to buy the right dental practice, we can help you find it, buy it and get it up and running.

            Book a free, no-obligation consultation with one of our team at a time that suits you (including evenings). We’ll call you back and have a chat about how we can help buy your dream practice.

            With Samera Business Advisors you can rest easy knowing that your investment is secure and your future is brighter. Contact us today so we can help plan for your tomorrow.

            Learn More: Buying a Dental Practice

            For more information please check out the articles and webinars in the buying a dental practice section of our Learning Centre like the Guide to Buying a Dental Practice.

            Make sure you never miss any of our articles, webinars, videos or events by following us on Facebook, LinkedIn, YouTube and Instagram.

            Why Dentists Want to Start Their Own Practice

            Many dentists dream of owning their own practice. And while it can be tough and certainly stressful, it’s also incredibly rewarding.. Imagine calling the shots, setting your own schedule, and managing your own clinic, that’s the sweet side of being an entrepreneurial dentist. However, it requires a load of hard work, dedication, and money. 

            I have spoken to many dental professionals over the years who have been wary about taking on the responsibility of buying or starting a dental practice. My advice is always to take the plunge if you have a desire to own your own business. Success and profits are far easier to come by if you are in charge of your own destiny. There are several reasons why this is the case.

            In this article, we’ll dig into the entrepreneurial spirit of dentists, the steps to kickstart a private dental practice, and the ups and downs of being the boss in your own dental world.

            The journey of a lifetime

            Owning a dental practice is the most rewarding phase of your professional life. By providing essential health care and cosmetic dental treatments to the general public, you will grow as a dentist and help to build your community.

            With your own practice, you are able to experience the rare thrill of establishing a legacy within the medical community allowing you to affect change on the ground-level of this amazing industry. Through your passion and dedication, you will build a practice that enhances the lives of thousands, while also providing for your family.

            The rise of entrepreneurial dentists

            Lately, there’s been a noticeable increase in a new breed of dentists – the entrepreneurial ones. These individuals not only have the necessary medical skills for their jobs but also a strong desire to kickstart and manage their own private dental practices.

            Traditionally, being a dentist meant working in established dental clinics or joining group practices for a stable career. However, times are changing, and more dentists are embracing their entrepreneurial side. They want independence and the opportunity to build successful businesses on their own terms.

            One key factor driving this trend is the changing mindset of dentists themselves. Many dentists now see the potential for personal and professional growth that comes with venturing into business. They’re eager to break free from the constraints of working for others and are adopting well-thought-out business models to achieve their goals.

            Moreover, the digital age and technological advancements have played a significant role in empowering independent dentists. The availability of online resources, entertainment platforms, and marketing tools has made it easier than ever to reach and engage with potential patients, establish competitive specialties, and build a loyal customer base.

            Furthermore, the evolving healthcare landscape creates new opportunities for dentists to offer specialized services and innovative treatment options, catering to specific niches and patient needs. As a result, the entrepreneurial spirit among dentists has intensified as they strive to distinguish themselves from competitors and provide unique value propositions.

            In this article, we’ll delve deeper into the mindset and motivations of entrepreneurial dentists. We’ll explore the challenges they face, the strategies they employ to overcome them, and the valuable insights they’ve gained along the way. 

            So, whether you’re a dentist contemplating starting a private practice or simply interested in understanding the entrepreneurial spirit in the dental industry, keep reading for an enlightening peek into the world of the entrepreneurial dentist.

            What is your ‘why’?

            As we mentioned earlier, many dentists who are buying or starting their first practice factor in a sense of legacy into their decision. Meaning, they want the ability to form a business – based off of quality and trust – that can stand even after they are gone. In fact, we’ve recently seen a huge upswing in family-owned dental practices going back generations for that exact reason.

            Perhaps “legacy” isn’t your motivation though – maybe you simply want the ability to determine your own future, without having a “boss” constantly over your shoulder?

            In order to begin a dental practice, or any business, it is important to examine your own motivations first. Only by understanding your motivations (your own “why”) will you be able to design your practice to facilitate those goals.

            Have a good conversation with yourself and ask what your personal objectives are … Are they financial, or more about your quality of life (spending time with family, etc.)? Where do you want to take your practice? Who do you want to help?

            Did You Know?


            • The global dental services market is expected to reach $451.9 billion by 2028, growing at a compound annual growth rate (CAGR) of 5.5% – a lucrative opportunity for budding dentists. (Source: Grand View Research, 2023)
            • Millennials and Gen Z prioritize technology and convenience in healthcare. Offering online appointments, digital consultations, and teledentistry can attract these demographics. (Source: American Dental Association, 2023)
            • Research shows higher success rates for dental practices in high-traffic areas, near residential communities, or with easy access to public transportation. (Source: Journal of the American Dental Association, 2019)
            • Startup costs can vary significantly depending on location, equipment, and desired technology. Budget for everything from dental chairs and x-ray machines to marketing and staffing. (Source: American Academy of Dental Practice Administration, 2023)
            • Invest in practice management software to streamline scheduling, billing, and patient communication. It can boost efficiency and save time. (Source: Dentistry Today, 2023)

            Benefits of owning a dental practice

            There are many answers to the question “Why do you want your own dental practice?” – and none of them are wrong. However, there are some crucial benefits to dental practice ownership that make it an incredibly enticing opportunity. Are any of these concepts a motivator for you?

            You are your own boss

            This is easily the most common answer we hear. When you own your own practice, you have the ability to control every aspect of the business – from staffing to the exterior bricks and mortar. You write policy, you determine the standard of care, and you are in direct control of the well-being of your patients. For those of us with the fortitude to shoulder these responsibilities, practicing ownership is a dream come true. Are you ready?

            Build the work environment of your dreams

            “Office politics” is listed as one of the top reasons for being dissatisfied at work. Through ownership, you can craft the work atmosphere that you’ve always wanted, with people you hand chose, working a schedule that you decided.

            Earn more money

            At this stage in your career, it should come as no surprise to you that the vast majority of dental practice owners earn more than their associates. By being your own boss, and potentially managing an entire team of associates, you will maximise your practice’s earning potential by servicing more patients without you having to personally do the work yourself!

            Money may not be everything to a dedicated dental professional, but ideally, no one does all that training to settle for less than they are worth. I have seen dentists who are associates and struggle to live a comfortable life. This is not the case for dentists who invest in their own practice.

            • Earnings are higher than for associates.
            • Equity is always in place.
            • Owning means that wealth can grow.

            Who would not want to benefit from all of these? Many professionals already have them. At the time I am writing this, there are around 11,000 dental practices in the UK. The UK’s Dental  Industry revenue has grown at a CAGR of 2.5% over the past five years, to reach an estimated £7.2bn in 2023. The question I’m asking is, can anyone really afford to miss out on being part of this exciting growth industry?

            Ownership = actual wealth

            Having money does not make you wealthy. Wealth, actual wealth, comes from the ownership of assets, things that make money. Historically, the two most profitable assets to own have always been real estate and a business. When you own a dental practice, you actually stack these powerful investments on top of each other, giving yourself a “super asset”. This super asset will accumulate value over the course of your successful career, all while you are earning a significant income for your family.

            Tax Benefits!

            Business ownership comes steeped in tax incentives. These are benefits afforded to dental practice owners because they are providing a valuable service to their community. These tax-breaks allow you to free-up capital to reinvest in your business, further growing your assets. In fact, one of the most effective ways many of our clients have successfully grown their practice has been by simply taking all of the money they save in taxes, and immediately putting it back into their practice, thinking of it almost as an “automatic business savings plan”.

            Click here to read our article on How can dentist reduce their tax legitimately.

            Tax is an unavoidable burden for most people, but it’s possible to optimise a tax position by starting up a dental practice. I often find myself advising clients about the numerous tax deductions they are eligible for once they are running their own dental practice. These deductibles include:

            • Staffing costs such as salaries.
            • Insurance and banking and interest costs.
            • Marketing expenses.
            • Equipment.
            • Energy and other bills.

            It’s easy to see that all the important costs of setting up and running a dental practice are tax deductible. Take a look at the UK government’s website for the full list.

            And those are only a handful of the hundreds of reasons why dental practice ownership is not only the “more fun” option, but also the most financially sound decision you can make.

            Challenges and risks involved in starting a private practice

            Lots of dentists who want to start their own private practices find the idea exciting. But, it’s crucial to understand the challenges and risks that come with taking on this entrepreneurial journey.

            Money is one of the big hurdles. Starting a private practice involves costs like equipment, office space, staff salaries, and marketing. Finding funding or backers can be tough because banks might see dentistry as a risky business.

            The dental market is also very competitive. Established practices and big dental chains may already have a strong local presence, making it hard for new dentists to attract patients. Building trust and a good reputation takes time and effort.

            Another risk is the uncertainty of patient flow and income, especially in the early stages. It takes time to build up a group of patients, and dentists might face financial ups and downs. Economic factors, like recessions or changes in insurance coverage, can affect the profit of a private practice.

            Click here to watch our webinar on financing your first dental practice.

            Running a private practice means taking on different roles besides being a dentist. Entrepreneurial dentists have to handle tasks like administration, staff management, marketing, and following rules. Sometimes, balancing these business and clinical duties can be tough.

            Also, the dental field is always changing. Keeping up with new technology, treatment methods, and industry trends requires constant learning. Falling behind could mean losing to competitors or offering outdated services.

            Despite these challenges, many dentists are driven by a passion for giving personalized care and the freedom that comes with having their own practice. Entrepreneurial dentists can make their private practices successful by recognizing potential problems and creating a smart plan to overcome them.

            Click here to read our article on 5 quick tips when buying a dental practice.

            Essential steps to starting a successful dental practice

            To create a successful dental practice, you need to plan and carry out some important steps. These actions lay the foundation for a thriving and profitable business in the competitive field of dentistry.

            1. Do a Thorough Market Research: Before diving into the world of private practice, it’s crucial to do comprehensive market research. This involves studying the local dental market, understanding the demographics of the area, and identifying gaps or potential opportunities. By gaining insight into the needs of potential patients and existing competition, you can create a strategic plan that sets your practice apart.
            1. Create a Strong Business Plan: A well-crafted business plan is a roadmap to success for any ambitious dentist. It outlines your goals, target market, marketing strategies, financial projections, and operational processes. A business plan serves as a guiding document that helps you stay on track, make informed decisions, and secure funding if needed.
            1. Secure Adequate Financing: Starting a dental practice requires a significant financial investment. From acquiring equipment and technology to leasing or buying office space, there are various costs to consider. It’s essential to secure sufficient financing through personal savings, loans, or partnerships to cover these initial expenses and ensure smooth operations during the early stages.
            1. Choose the Right Location: To attract and retain patients, your dental practice needs to be in the right place. Consider factors like accessibility, visibility, parking availability, and proximity to neighbourhoods or other healthcare facilities. A convenient and easily accessible location can significantly contribute to the success of your practice.
            1. Invest in Modern Equipment and Technology: In today’s digital age, staying up-to-date with the latest dental equipment and technology is crucial. Patients seek digital treatment options and a pleasant experience. Investing in advanced equipment, digital imaging systems, electronic health records, and other technological advancements not only enhances patient care but also improves efficiency and productivity within your practice.
            1. Build a Strong Team: A successful dental practice relies on a competent and dedicated team. Hire staff members with relevant experience and expertise who share your practice’s values and vision. From dental hygienists and assistants to receptionists and office managers, each team member plays a crucial role in delivering excellent patient care and ensuring smooth day-to-day operations.
            1. Implement Effective Marketing Strategies: Effective marketing strategies are essential to attract new patients and establish competitive specialities locally. Utilize digital and traditional marketing channels to raise awareness of your practice. Develop a professional website, use search engine optimization (SEO) techniques, engage with patients on social media platforms, and leverage online reviews and referrals to build a positive reputation.

            By following these essential steps, aspiring entrepreneurial dentists can position themselves well when starting their own private practice. With careful planning, dedication, and a commitment to delivering excellent patient care, you can build a thriving dental practice that fulfills your entrepreneurial aspirations.

            Click here to watch our talk from the 2022 BIDA Dental Showcase on Essential Ingredients for a Successful Squat Practice.

            Resources and support for aspiring dental entrepreneurs

            Starting your own dental practice might seem challenging, but there are ways to make it happen. Even though it’s not easy to run a successful dental business and be your own boss, there are resources and support networks that can help turn this dream into a reality.

            One helpful resource for dental entrepreneurs is professional associations and organizations. They offer mentorship programs, networking opportunities, and educational resources tailored for dentists who want to start their own practices. Connecting with experienced dental professionals who have successfully ventured into entrepreneurship can provide valuable insights and guidance.

            Continuing education programs and dental schools often provide courses and workshops on the business aspects of running a dental practice. These educational resources cover practice management, financial planning, marketing strategies, and other essential skills needed to thrive in the competitive dental industry.

            Financial institutions and lending institutions play a crucial role in supporting dental entrepreneurs. Many banks and credit unions have special loan programs just for dentists, making it easier for new business owners to get funding for their practice. These institutions understand the dental business well and can offer valuable advice on financial planning and credit repayment options.

            Online platforms and communities have become important resources for aspiring dental entrepreneurs. These platforms provide a space for dentists to connect, share experiences, and seek advice from others on the entrepreneurial path. Online forums and communities can be a source of inspiration, motivation, and practical tips to help aspiring dental entrepreneurs overcome challenges and stay focused on their goals.

            Whether you’re looking to buy or start your first or next dental practice, Samera Business Consultants are here to help you achieve your goals and build your future. For those embarking on the journey of dental practice ownership, this guide hopes to set you on the path to your future in dentistry!

            In conclusion, aspiring dental entrepreneurs should take advantage of available resources and support networks. By utilizing professional associations, educational programs, financial institutions, and online communities, dental entrepreneurs can gain the knowledge, guidance, and support needed to confidently embark on their journey towards starting a successful private practice.

            Key traits and skills for success as an entrepreneurial dentist

            Becoming an entrepreneurial dentist takes a unique set of qualities and skills to make sure you succeed in starting and running your own private practice. While being a skilled dentist is important, there are other traits that can make a big difference in creating a successful business.

            First and foremost, having a strong sense of ambition and self-motivation is crucial. Starting a private practice involves taking risks and facing the challenges that come with running a business. It’s important to have the determination to explore new ideas, constantly seek improvement, and take your practice to new heights.

            Effective communication skills are also essential. Building relationships with patients, staff, and other healthcare professionals is crucial for long-term success. Dentists with excellent communication skills can understand treatments, listen to patient’s concerns, and establish trust, leading to a loyal patient base.

            Adaptability is another key quality for entrepreneurial dentists. The healthcare industry is always evolving, and being able to adapt to new technologies, treatment methods, and industry trends is crucial. Embracing change and consistently seeking out valuable opportunities for growth and improvement will set you apart in a competitive market.

            Entrepreneurial dentists should also have leadership abilities. As the owner of a private practice, you will be responsible for managing a team of dental professionals. To build an effective team, it’s important to lead by example, delegate tasks efficiently, and create a positive work environment.

            Another important skill for dentist entrepreneurs is financial acumen. Running a private practice involves managing budgets, tracking expenses, and determining the financial health of your business. The key to long-term viability is being able to use projections and financial data to make informed decisions.

            Lastly, a passion for continuous learning and professional development is crucial. The field of dentistry is always evolving, and staying up-to-date with the latest research, techniques, and advancements is essential for providing excellent care to your patients. A commitment to lifelong learning will not only benefit your patients but also position you as a trusted expert in your field.

            In conclusion, being an entrepreneurial dentist requires a mix of ambition, effective communication, adaptability, leadership, financial acumen, and a passion for continuous learning. By developing these qualities and skills, you can pave the way for a successful and fulfilling journey in starting and running your private dental practice.

            Balancing the clinical and business aspects of running a dental practice

            Operating a dental practice involves finding a delicate balance between taking care of patients and managing the business side of things. As an entrepreneurial dentist, your main aim is to give your patients top-notch dental care. However, it’s equally important to understand and handle the business aspects of your practice.

            One major challenge in balancing the clinical and business aspects is making the most of your time. Dentists often find themselves torn between caring for patients and handling administrative tasks. It’s crucial to set up efficient systems and assign tasks to your team to overcome this hurdle. Hiring capable staff and empowering them to manage certain administrative duties can save your time for patient care.

            Financial management is another vital part of striking a balance. As a dental practice owner, you need a solid understanding of your practice’s finances, including income, expenses, and profit. Implementing effective accounting practices, regularly reviewing financial reports, can help you make informed decisions and identify areas for improvement.

            Marketing is where the clinical and business aspects intersect. While delivering excellent dental care is crucial, it’s equally important to promote your practice and attract new patients. Developing a comprehensive marketing strategy that includes both online and offline methods can help you reach your target audience and set your practice apart from competitors.

            Staying up-to-date on the latest advancements in dental technology and methods is essential for both business and clinical purposes. Investing in state-of-the-art equipment and ongoing education for yourself and your staff can improve patient satisfaction, enhance clinical outcomes, and ultimately contribute to the success of your practice.

            In the end, to balance the clinical and business aspects of running a dental practice, dedication, strategic planning, and a willingness to adapt to industry changes are essential. By effectively managing your time, finances, marketing efforts, and staying current with industry advancements, you can thrive as an entrepreneurial dentist, providing outstanding care to your patients while growing your practice.

            Is owning a dental practice worth it?

            Whether you are buying your first or next dental practice, ownership of your own dental practice is one of the most rewarding experiences that the medical industry can provide. Being able to offer essential dental care and treatment to your community will be as rewarding you to personally as it is to the public. 

            As long as you can attack your new platter of responsibilities as a business owner head-on, you should answer the question above with a confident, “absolutely.”

            However, owning your own dental practice requires many, often tedious, tasks that are as confusing as they are strict.

            Are you ready to start your own dental practice?

            When you own a practice, you need to be good at many things other than dentistry. You may need to deal with complaints, sickness, CQC, Health and Safety, debtors, invoicing, marketing and all of the other trappings of owning and operating your own successful dental practice.

            Ask yourself and be honest, do you have the skills to manage these tasks?

            As long as you are straightforward with yourself about your skills as well as your limitations from the beginning, you will go far as a dental practice owner with a career hopefully spanning decades.

            Reviewed By

            Arun Mehra

            Arun Mehra

            Samera CEO

            Arun, CEO of Samera, is an experienced accountant and dental practice owner. He specialises in accountancy, financial directorship, squat practices and practice management.

            Our Expert Opinion

            “Over the years I have helped many dentists start their own dental practice, primarily because they want to practice the way they want to. This may mean they will over the short term earn less, but over the longer term, they will be able to provide the level of care they want for their patients.

            In addition, whilst starting and running a practice is not an easy option it provides them with the real satisfaction of controlling their own destiny. This means setting up in a location they desire with the design and equipment of their choice.

            This can be liberating for many dentists, whilst at the same time challenging, but all very achievable.

            From my experience most dentists who start their own dental practice rarely look back, and usually wished they had done it earlier in their career!”

            Starting a Dental Practice: Get Started

            We’ve been helping the UK’s dentists start their own practices for nearly 20 years and we know exactly what it takes to make your practice a success!

            Our Dental Practice Start-up Programme is a hands-on consultancy service designed to take you through your whole journey to becoming a dental practice owner. Book a free, no-obligation consultation with one of our team at a time that suits you (including evenings). We’ll call you back and have a chat about how we can help start your dream practice.

            Contact us today for all the advice, support and expertise you’ll ever need to start a dental practice.

            Learn More: Starting a Dental Practice

            For more information please check out the articles and webinars in the start a dental practice section of our Learning Centre, like our guide on How to Start a Dental Practice in 13 Steps.

            Make sure you never miss any of our articles, webinars, videos or events by following us on Facebook, LinkedIn, YouTube and Instagram.

            The 3 Stages of the Life of a Dental Practice

            Step 1 – Setting up or Buying a Dental Practice.

            If you’re at the stage of buying or setting up a dental practice, that is your first stage. If you are setting up a clinic, there are plenty of things you need to be thinking about. For instance, you need to consider the location, your budget, the type of dentistry you will be offering, as well as the type of patient you want to be attracting.

            When beginning your journey as a dental practice owner, you have 2 main options. Firstly, you can set up a new clinic from scratch and we have a number of resources within the Learning Center that cover setting up a dental practice or clinic.

            Your other option is to buy an existing practice. Buying a practice comes with its own considerations such as; what are the current profits, where is it located, how is it performing currently, and, if you can buy that practice, how can you add value to it? In other words, if you buy it now at a certain price, how can you increase the value so that you can then sell the same practice in the future at a profit.

            Step 2 – The Growth Stage

            You may have set up or bought a practice that is now operating and performing fairly well. The truth is, however, that whether you started or bought your practice, your goal is to grow it. How do you accomplish this? There are several ways to grow a business, but you need to be smart about it. You need to ensure that you grow the turnover, without growing the cost at the same rate as the turnover. Therefore, you need to manage the costs appropriately to make sure that the margins of your business are growing at a healthy rate.

            What do you need to grow your business? Firstly, you need to make sure you have the right team in place. Having the right team can make all the difference in any business. However, that team needs to have bought into your vision and they must understand what you are trying to achieve with your practice or your business.

            Secondly, your marketing has to be hot! We are living in an age of digital marketing, therefore, you need to be on-board with everything in the online world, whether it be YouTube, Instagram, Facebook, Pay Per Click marketing with Google, SEO etc. You need to understand these platforms to be able to grow your business.

            Growth is all about getting your marketing right, getting the team right and then implementing great care to your patients and customers. This is how you grow your business to a value that will ultimately help you on your exit.

            Step 3 – The Exit Stage

            You’re at the stage where you may have owned a practice for a few years, you have grown it healthily and it is doing well. However, you really want to exit at the top of its game, not when it has reached its peak and then started to decline. You need to be thinking about “when is the right time to be selling my dental practice or office?” The answer: when it is doing its best. At that stage of maximising value, where you have made all the effort at the growth stage to get a value that is healthy and profitable, this is where a buyer will come along and pay you a handsome price for it.

            Starting a Dental Practice: Get Started

            We’ve been helping the UK’s dentists start their own practices for nearly 20 years and we know exactly what it takes to make your practice a success!

            Our Dental Practice Start-up Programme is a hands-on consultancy service designed to take you through your whole journey to becoming a dental practice owner. Book a free, no-obligation consultation with one of our team at a time that suits you (including evenings). We’ll call you back and have a chat about how we can help start your dream practice.

            Contact us today for all the advice, support and expertise you’ll ever need to start a dental practice.

            Learn More: Starting a Dental Practice

            For more information please check out the articles and webinars in the start a dental practice section of our Learning Centre, like our guide on How to Start a Dental Practice in 13 Steps.

            Make sure you never miss any of our articles, webinars, videos or events by following us on Facebook, LinkedIn, YouTube and Instagram.

            Building a dental team

            In this article we will take a look at building a good dental team and keeping it up to scratch.

            Putting a good dental team together.

            The General Dental Council provides details of standards for the dental team. I would guess that most people reading this will be aware of that fact, but it’s worth another read. When putting a team in place they need to be people who will adhere to these standards and to the aims and culture of the practice overall.

            Why a good fit is so important

            When a dental practice is purchased, there is often a professional team already in place. This does not mean that these people are the best fit for the new practice. I’ve worked with several clients who have quickly found it impossible to operate effectively because of a significant clash in practices and differences between the culture of the old practice and that of the new one.

            Just because someone has a wealth of qualifications and a good record does not mean they are the best fit for the business that a new purchaser is trying to grow. For instance, I have heard people complain about dentists who have no sense of humour and are not the best with people who are nervous. If one of the aims of a practice is to specialise in providing care for people who have a phobia of dental treatments, this type of professional would not be a good team member.

            What are the most important qualities?

            There is a good chance that people already working at the practice, and/or those seeking employment, will have similar skill sets. However, the qualities they have may be very different. One of the most important tasks for any new dental practice owner is to decide which qualities are important to smooth running of the surgery, such as:

            • The ability to work as a team.
            • Problem solving ability.
            • Reliability.
            • A level head.
            • An empathetic nature.
            • Good time keeping.

            It’s important that members of the team possess qualities that are in line with the aims and culture of the practice.

            Step back and evaluate

            It’s never a good idea to make snap judgements about members of a team that is already in place. Do not forget that everyone needs time to adjust to a new situation. Step back from the day to day operations for a little while and simply evaluate how people work and how they interact with each other.

            It’s also important to speak to people and ask them about their aims and aspirations. This will help to make it apparent if they are going to have issues working within the practice as it will be operated.

            Contact us to find out more

            Hiring new members of the dental team

            There may be a need to hire new team members for a dental practice that has just been purchased. It’s possible to list available posts with the British Dental Journal or to ask a specialist dental professional recruitment agency for help. It’s important to do the ground work before the job is listed and/or potential candidates are sought.

            • What qualifications and experience are necessary for the role?
            • What services are to be provided by the individual?
            • What additional skills would be advantageous?
            • What qualities are important?

            The ideas and requirements that are collated help to formulate a description of the job role. They are also a big help during the interview process.

            The interview process

            Depending on how many candidates there are, it may be a good idea to reduce the list by telephoning each candidate and asking them why they want to work for this particular practice and how they see themselves as a good fit. Anyone who has not done their research, or is obviously not the right fit, can be weeded out.

            During the interview itself, the questions should reflect the real world within the practice. Some questions it may be useful to ask include:

            • Give an example of how your working practices fit with the aims of this surgery.
            • Tell us about how you would go about implementing an improvement to processes; give an example.
            • Explain how you would handle a nervous patient.
            • Explain what you would do if a patient was late.

            It can be useful to take a look at some questions that dental industry candidates have been asked.

            Welcoming new team members

            Once the right team is in place, it’s important to make sure that they remain satisfied in their work and motivated. High motivation levels lead to good standards of productivity and performance. These good standards are essential to the survival and growth of any dental practice.  

            In order to keep motivation levels high it’s important to:

            • Provide a comprehensive induction package.
            • Have an open, learning-based culture.
            • Communicate the aims and culture of the practice.
            • Hold regular staff meetings.
            • Implement a fair on-going assessment and appraisal process.
            • Encourage self-development and training.

            People who work in this type of environment are more likely to want to contribute to the on-going success of the dental practice.

            Keeping a good dental team in place

            I believe in starting with the basics, when it comes to growing a dental practice. Having the right team in place means that treatment and patient care are of high quality. This makes it easier to retain patients, and to attract new ones. Retaining, and increasing, a patient pool is essential for any dental surgery that wants to see profits grow and expansion occur.

            Retaining a professional, caring and highly motivated team is essential for anyone who has ambitions to grow a successful dental practice. There are several points that I always reinforce with clients which can make staff retention a lot easier.

            Creating a positive working environment

            The first step to take when creating a positive working environment in a dental surgery is to make sure that everyone is on the same page. Every member of the team needs to be aware of the vision of the practice, and to be on board with it. Remember that a vision is not set in stone. As a practice evolves, so the vision can be tweaked to reflect the way forward.

            This vision needs to be at the centre of everything that happens in a flourishing dental practice. It also needs to be supported by other factors which make the surgery an excellent place to work. These factors may include:

            • Emphasis on a good work/life balance.
            • Additional benefits on top of salary.
            • Use of the latest technology.
            • Access to ongoing training and education.
            • Recognition for a job well-done. This can be as simple as thank-you or may involve a bonus scheme.

            For dental professionals, one of the best ways to check for a good working environment in their practice is to put themselves in the place of every staff member and be honest about whether they would really want to work there. Doing this can be a real eye opener; I’ve used it as a tool myself over the years.

            Contact us to find out more

            Encouraging good performance

            Every successful business needs to have an appraisal process in place; dental practices are no different. This should not be seen as a way of monitoring members of the team; it needs to be seen as a chance to develop, learn and be rewarded for success.

            I have always found that 360 degree feedback is useful as part of this process. I have certainly learned important things about myself in this way. Remember, it’s about providing excellent patient care, and growing the business as a result. There is no place for an inflated ago.

            In any successful appraisal system there are some important points to get right.

            • Create clear and specific job roles so that there is no room for confusion.
            • Create SMART goals which each team member can work towards achieving and be measured against. Creating goals which are Specific, Measurable, Achievable, Realistic and Timed gives people more chance of achieving them (2)
            • Make sure that every team member has a personal development plan in place (PDP). This can be especially important in an SME like a dental practice where career advancement opportunities may be limited but development can be encouraged and supported.
            • Use key performance indicators (KPIs) to measure performance so that measurement standards are consistent.

            Performance appraisal reviews should normally happen every twelve months, but there should be opportunity to talk at any time.

            According to Forbes,

            “The most common form of performance appraisals compare our current performance levels either with our previous performance levels or the performance levels of our peers. When the two approaches were compared, the researchers found that comparing our performance now with our performances in the past was more effective because employees regarded them as fairer, especially on an interpersonal level.”

            This makes sense in a dental surgery where staff numbers are limited and comparing peers may promote discord rather than the harmony that is required. The aim of any successful appraisal system is to improve individual and overall performance in a motivational and supportive manner.

            Communicating is key

            I have never come across a client yet who has disagreed with my assertion that effective communication is at the centre of any successful dental surgery. However, with the best will in the world, communications become confused and messy, if there is no strategy and plan in place. These plans can include factors such as:

            • Defined communication timelines.
            • Creation of a staff Intranet system.
            • Daily and Weekly team meetings.
            • Defined methods of communicating management plans and concerns.

            Poor communication tends to lead to poor performance, reduced patient satisfaction and reduced chance of growth. Never take communication for granted.

            These are all factors that can help keep a good team in place in a dental practice. The longer a good team is retained, the more likely a practice is to thrive and grow.

            Reviewed By

            Arun Mehra

            Arun Mehra

            Samera CEO

            Arun, CEO of Samera, is an experienced accountant and dental practice owner. He specialises in accountancy, financial directorship, squat practices and practice management.

            Starting a Dental Practice: Get Started

            We’ve been helping the UK’s dentists start their own practices for nearly 20 years and we know exactly what it takes to make your practice a success!

            Our Dental Practice Start-up Programme is a hands-on consultancy service designed to take you through your whole journey to becoming a dental practice owner. Book a free, no-obligation consultation with one of our team at a time that suits you (including evenings). We’ll call you back and have a chat about how we can help start your dream practice.

            Contact us today for all the advice, support and expertise you’ll ever need to start a dental practice.

            Learn More: Starting a Dental Practice

            For more information please check out the articles and webinars in the start a dental practice section of our Learning Centre, like our guide on How to Start a Dental Practice in 13 Steps.

            Make sure you never miss any of our articles, webinars, videos or events by following us on Facebook, LinkedIn, YouTube and Instagram.

            Creating a Business Plan for a Dental Practice

            “The value of a business plan simply cannot be overstated. Putting ideas and concepts down on paper is invaluable and the act of researching and compiling data about your competitors and the market will prove to be very useful in the years to come.”

            Stefan Topfer, The Importance of Business Planning (2)

            Why creating a business plan is essential when buying a dental practice

            I started this article with a quote that I wholeheartedly agree with. A well put together business plan is at the centre of every successful business. It’s also an essential factor in successfully obtaining acquisition finance. I have had this conversation with many clients over the years. If they cannot show how they are going to be a success, why should the bank have faith in them?

            The fact is that a business plan helps anyone who is starting or buying a dental practice to clearly see their current position and the way ahead. It also means that financial professionals can see the reliability and promise of a dental business, before they make a lending decision.

            What to include in a dental practice business plan

            A well-written business plan needs to be comprehensive and succinct. It should cover all aspects of the business, without going into minute detail.

            Remember, while a comprehensive business plan is essential, keep it concise and use bullet points. Lenders will have limited time to review your application, and a 50-page business plan can be overwhelming.

            Items to be covered include:

            The aims and objectives of the business.

            What do you want to achieve with your practice? Make sure that aims are well-considered and transparent. It’s also important to make sure that these aims reflect the personal CV of the practice owner.

            • Set clear business objectives: Revenue, staff, treatments, surgeries, profit margins, and work hours.
            • Establish goals: Short-term (first 12 months), mid-term (1-3 years), and long-term (5+ years).
            • Plan for expansion: Determine when you want to expand (e.g., adding more surgeries or services).

            The services that are available at the practice.

            Make sure that the resources, facilities, products and qualifications are in place for all of the services that are included.

            • Detail Your Service Offerings: Clearly outline the dental services you will provide, such as general dentistry, cosmetic treatments, and specialized care (e.g., orthodontics).
            • Tailor to Market Needs: Ensure services align with the demographics and needs of your target market.
            • Revenue Streams: Highlight how each service will contribute to the practice’s revenue, helping lenders understand your financial projections.
            • Competitive Advantage: Explain any unique services that differentiate your practice from competitors, such as advanced technology or niche treatments.

            Information about the market and competitors.

            Research should be completed so that details of the current market, and the level of competition, can be provided. Consider the threats the business may face and the opportunities it can explore. I have found that a SWOT analysis is often useful at times like this. It helps with full exploration of strengths, weaknesses, opportunities and threats that can be summarised in the business plan.

            • Market Research: Analyze the local demographics to ensure there’s a demand for dental services in the area.
            • Identify Competitors: List existing dental practices nearby, their service offerings, and their market positioning.
            • Differentiation Strategy: Explain how your practice will stand out—whether through unique services, superior technology, or customer experience.
            • Pricing Strategy: Compare local pricing to determine your fee structure and ensure it’s competitive yet profitable.

            The cost of purchasing and running the business.

            This is a good indication that all financial implications have been considered. Remember to understand the risks of hidden costs and indicate that there is a mitigation plan in place. This information helps banks to recognise the reliability of the business.

            • Initial Investment: Setting up a dental practice requires significant capital for premises, fit-out, and equipment.
            • Investment Range: Depending on the level of finish and equipment needed, anticipate an investment of £250,000 to £350,000.
            • Surgery Setup: Start with one surgery, along with a decontamination room and reception area. Consider plumbing additional rooms for future surgeries to streamline expansion.
            • Lender Requirements: Provide a detailed breakdown of build and equipment costs for lenders.
            • Funding Proportion: Lenders typically fund 70% of start-up costs, so you’ll need to contribute your own funds and ideally have some cash reserves for initial cash flow support.
            • Bank Lending: Banks remain keen to lend to the dental market, but they require a robust business plan and realistic cash flow forecast, especially since there won’t be historical financials to rely on.

            How the practice is going to be run.

            Proposed hours of operation should be included. This information needs to be backed up by details of the amount of staff required and the working hours that will be needed.

            • Management Structure: Outline the roles and responsibilities of key personnel, including practice managers, dentists, and support staff.
            • Day-to-Day Operations: Describe the daily workflow, patient scheduling, and how you’ll manage appointments and emergencies.
            • Technology Integration: Explain the use of dental software for patient records, billing, and appointment management.
            • Quality Control: Include protocols for maintaining high standards in patient care and compliance with health regulations.

            Financial forecasts.

            Anyone starting or buying a dental practice needs to have informed knowledge of how the financial situation looks for the coming months, and years. Banks also need to see that they are lending to a business that is going to be profitable. Be realistic with the figures that are included and back them up with research and evidence where possible.

            • Income Projections: Be realistic and conservative. Overestimating income could lead to lenders questioning your projections.
            • Expenses: Factor in ongoing costs such as salaries, utilities, rent/rates, and suppliers. A detailed cash flow forecast will help project these expenses.
            • Finance Expenses: Ensure loan repayments are included in your cash flow projections.
            • Break-even Point: Identify your break-even point. Cash flow management is key to reaching this point by balancing income and expenses in the early stages.
            • Future Investments: Outline goals for expanding your practice, such as adding surgeries or services. Include potential costs in your financial planning.

            Anyone starting or buying a dental practice needs to have informed knowledge of how the financial situation looks for the coming months, and years. Banks also need to see that they are lending to a business that is going to be profitable. Be realistic with the figures that are included and back them up with research and evidence where possible.

            Present the figures in a clear, easy-to-understand format for lenders. The forecast should cover at least three years, with the first 12 months detailed in monthly figures. Annual figures will suffice for years two and three.

            Contact us to find out more

            How to format a business plan for a dental practice

            Any good business plan should have three distinct sections; the executive summary, the narrative and the financials. It should also include appendices with relevant charts and graphs. It’s vital to understand the importance of each section.

            The Executive Summary.

            This is the most important part of a business plan when looking for acquisition finance. Lenders like to know important aspects about a dental practice business, before they provide any funding. Details of what services are going to be provided, how much funding is required and how it will be repaid should be included in this section.

            It’s important to make the executive summary persuasive. Include details of the vision for the future and why the business is such a low risk when it comes to lending. What will make the business succeed?

            The Narrative.

            The main section of a business plan should be broken down into defined parts, for ease of reading and understanding. These parts should include.

            1. A business overview including aspects such as structure, staffing, loan repayments and risk management.
            2. Location of the business. Is this likely to change as the dental practice succeeds and grows. What are the strengths of the location?
            3. Marketing and analytics. What demographic will marketing be aimed at, what form will it take and what will the investment be. Make sure that the marketing strategy for the practice is defined.
            4. Operating the business. What will happen on a daily basis? What sort of equipment will be used at the business and what supplies will be needed? All aspects of the day to day running of the business should be included here. This includes how the business will be managed and what the staffing requirements will be.

            The Financials.

            In the final section of a business plan, the finances of the dental practice should be addressed. This should include projected income and cash flow figures, together with any assumptions on which these figures have been based. Provide a comprehensive vision of the financial standing and future of the practice.

            Appendices.

            This part of the business plan is where supporting evidence and background information is provided. This can include charts, graphs, action plans and schedules.

            Putting a business plan together may sound like hard work, but it’s an essential aspect of buying or starting a dental practice. Once the plan has been completed, it’s time to consider funding options for the purchase.

            Our Expert Opinion

            “No plan, no business. A plan is so important to help you navigate the pitfalls of starting and building a business. Get the basics down on paper and then evolve the plan slowly with ideas and goals.”

            Starting a Dental Practice: Get Started

            We’ve been helping the UK’s dentists start their own practices for nearly 20 years and we know exactly what it takes to make your practice a success!

            Our Dental Practice Start-up Programme is a hands-on consultancy service designed to take you through your whole journey to becoming a dental practice owner. Book a free, no-obligation consultation with one of our team at a time that suits you (including evenings). We’ll call you back and have a chat about how we can help start your dream practice.

            Contact us today for all the advice, support and expertise you’ll ever need to start a dental practice.

            Learn More: Starting a Dental Practice

            For more information please check out the articles and webinars in the start a dental practice section of our Learning Centre, like our guide on How to Start a Dental Practice in 13 Steps.

            Make sure you never miss any of our articles, webinars, videos or events by following us on Facebook, LinkedIn, YouTube and Instagram.

            Should I Start or Buy a Dental Practice?

            Starting vs Buying a Dental Practice

            Taking the opportunity to own a dental practice means either finding a dental practice for sale that is the right fit for you or starting a new, squat practice from scratch.

            Before examining the finer points, such as location and turnover, there are major decisions to be made.

            For example:

            • Is it better to buy an existing practice or start from scratch?
            • Should the practice be NHS, private or mixed?
            • Should the property be leasehold or freehold?

            Buy a dental practice or start from scratch?

            There are two main options when it comes to starting out as a dental practice owner for the first time.

            There are pros and cons to both of these options and it’s up to the individual which option is best for them. When clients approach me about making this decision, I advise them about the different aspects they need to take into account.

            Buying an existing dental practice

            Buying an existing practice can bring certain benefits:

            • There is already a good patient base.
            • The dental surgery has a good reputation.
            • There is a proven potential for good financial returns.
            • The necessary equipment and design features are in place.
            • There is already be a good team of professionals in place.

            Whether these benefits exist can be discovered as part of the due diligence process, which you can find more about here. Some practices come with plenty of cons, rather than pros.

            Contact us to find out more

            For example:

            • Out-dated dental practices.
            • Out-dated dental equipment.
            • A patient base that is used to these methods and may be averse to change.
            • A poor local or online reputation

            When buying an existing dental practice it’s important to make sure that the business is a sound investment; one which provides good prospects for growth and profits.

            Click here to read our guide on How to Buy a Dental Practice.

            Starting a dental practice from scratch

            The likelihood is that starting a dental practice from scratch can sometimes be more expensive, but often a savvy entrepreneur can set up a practice on a tight budget.

            The building will probably need some re-design and all the equipment will need to be purchased. A complete new team will also need to be hired. This process can be costly and time-consuming. Marketing will also need to be a major concern, as there will be no ready-made patient base. This can be especially problematic if there is competition in the area.

            However, there are also potential benefits to be had from starting from scratch.

            • There is no previous client perception in place.
            • State-of-the-art equipment can be purchased for use.
            • The surgery can be designed precisely to your requirements.
            • A hand-picked team can be put in place.
            • A suitable, visible location can be found.
            • You can fully implement your own vision.

            It’s important to research the area and the business potential thoroughly before making a decision to start a dental surgery from scratch.

            Once the decision to buy a dental practice or set one up from scratch has been made, there are other important decisions to consider.

            Click here to read our guide on Starting a Dental Practice.

            NHS, private or mixed?

            Anyone buying a dental practice has the option to choose to invest in an NHS practice, private practice or one that is mixed. I would always say that buying a dental practice which has some element of private treatment makes the most sense. Although, I have also helped many clients to negotiate the NHS tendering process.

            An NHS practice may seem like a good proposition, as it provides a regular income and the patient turnover is not as high. However, NHS contracts come with restrictions and these can choke the ability to be creative in scaling a business and optimising success. The NHS England website provides details of the contracts for anyone thinking about buying an NHS dental practice.

            Anyone who is looking for a dental practice for sale that allows them to make the most of their entrepreneurial skills is best advised to choose private.  Providing private dental plans to patients can be highly lucrative, as long as the expected high standard of treatment is provided.

            It’s also important to be prepared for investing time and financing in high quality marketing as patient acquisition and retention are essential to the survival of any private dental surgery.

            Click here to read more about the NHS tender process.

            Leasehold or freehold?

            I’ve worked with clients who purchased freehold dental practices and those who have purchased leasehold practices. Personally, if I was looking for a dental surgery for sale I would choose freehold every time.

            However, many times the freehold is never available. Therefore, focus your efforts on choosing a practice or premises in a great location, rather than just thinking about freehold or leasehold.

            Of course, it depends on how good an opportunity a particular practice is, but banks tend to look more kindly at applications for finance when a freehold property is involved.

            Anyone looking at a leasehold dental practice for sale needs to make sure that the lease has at least 15 years to run and be aware that banks will only lend to the end of the lease. This is a vital consideration for anyone wanting to obtain acquisition finance.

            You can find out more about acquisition finance here.

            Contact us to find out more

            Location of the dental practice

            As I mentioned earlier, location can be an important factor in getting value for money when buying a dental practice. Often the best deals and opportunities can be found when the purchaser is willing to travel or move to a less popular location.

            When considering the purchase of a dental practice and thinking about the location, it’s important to take into account several factors:

            • Is the local population booming or falling? Access to a patient pool is essential for growth.
            • Does the location of the proposed or existing practice have great visibility for prospective new patients?
            • Is travel to the location viable, or will a move be required?
            • If a move is needed, how easy and affordable is it to secure accommodation?
            • What plans are there for the area over the coming years? For instance, the building of new housing could greatly increase footfall at the practice and potentially increase its value quite quickly.

            Click here to read more about marketing a dental practice and finding more patients.

            What opportunities does a practice present?

            In some respects a dental practice is the same as any other business; stability, profitability and growth are all vital to success. This is why it’s so important to ask for an array of information from the vendor before committing to the practice being the right option, and signing contracts.

            • How many patients have been seen in the last 12 months?
            • What types of treatment are most prevalent?
            • What are the most outstanding treatments at the practice?
            • What do exam recall rates look like?
            • What is the patient retention rate?
            • What marketing strategies are being used and how well are they working?

            Of course, always ask for evidence of responses, so that a full picture is available.

            Click here to read more about due diligence when buying a dental practice.

            Is it more expensive to start or buy a dental practice?

            Unfortunately, there isn’t an easy, clear answer to this question.

            All things considered, it can cost an average of around £200,000-£300,000 to start a new practice, but this can raise to up to £500,000 and above.

            The price of a dental practice for sale will depend on several different factors, like its current profitability. A successful dental practice will cost far more than a struggling one. One of the metrics we use to calculate the value of a practice is EBITDA. You can read more about EBITDA and valuing dental practices here.

            You may be able to find a practice for sale at around the same price as it would cost to set one up, but will it be a successful, profitable practice? Probably not.

            So in summary, it completely depends. You do often find it can be cheaper to start a new practice than to buy an existing successful one. This is because a successful practice already has an existing, proven turnover that you’re buying. Whereas a new practice’s profits depends more on your own hard work.

            Click here to watch our webinar on How to Set up or Buy a Practice.

            Starting a Dental Practice: Get Started

            We’ve been helping the UK’s dentists start their own practices for nearly 20 years and we know exactly what it takes to make your practice a success!

            Our Dental Practice Start-up Programme is a hands-on consultancy service designed to take you through your whole journey to becoming a dental practice owner. Book a free, no-obligation consultation with one of our team at a time that suits you (including evenings). We’ll call you back and have a chat about how we can help start your dream practice.

            Contact us today for all the advice, support and expertise you’ll ever need to start a dental practice.

            Learn More: Starting a Dental Practice

            For more information please check out the articles and webinars in the start a dental practice section of our Learning Centre, like our guide on How to Start a Dental Practice in 13 Steps.

            Make sure you never miss any of our articles, webinars, videos or events by following us on Facebook, LinkedIn, YouTube and Instagram.

            5 Key Steps to Starting your Dental Practice

            Further information on Starting a Dental Practice

            We’ve been helping the UK’s dentists start their own practices for nearly 20 years and we know exactly what it takes to make your practice a success!

            Our Dental Practice Start-up Programme is a hands-on consultancy service designed to take you through your whole journey to becoming a dental practice owner. Contact us today for all the advice, support and expertise you’ll ever need to start a dental practice.

            For more information please check out the articles and webinars in the start a dental practice section of our Learning Center, like our guide on How to Start a Dental Practice in 13 Steps.

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